I forgot my apple id password so i create a new one. the problem is i cant remove my first apple id because any time i tried to reset my password i never received any email from Apple.now the problem is my iCloud and ... have problem on my iPhone????
I have a problem with my I phone5 . after i bought an iPhone6 and i joined it to my iTunes , the same problem happens to my new Iphone.
i thought with the new Apple ID the problem could be solved. so i create a new Apple ID. now i have 2 I Phones with the same problem means i can't remove my first Apple ID because any time i try to reset my password and delete the Apple ID i don't receive any Email from APPLE .
Please HELP me. i would be very appreciated .
thank you very much.
Hello ba.t,
After reviewing your post, it sounds like you tried to reset the Apple ID password but did not receive the email. I would recommend that you read this article, it may be able to help the issue.
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario
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When i try to search for contact or create a new one the keybord does not come up
when i try to search for contact or create a new one the keybord does not come up
Try going to settings to General to reset to 'reset all settings'
This should do the trick!
Good luck -
How do you access your .mac email from a PC? We migrated to icloud and need some guidance. Thanks.
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iCloud account not necessarily needs to be an Apple ID. Make sure, if you have both, to you enter the correct one.
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How do I get apps downloaded from the iTunes store? Every time I try to sign on with my user id and password, I get a message stating that my account has never been used to purchase anything from iTunes before, and that I need to review my account. Yet when I click on the link to review the account, it just leads back to the store. I have tried "starting from scratch" to attempt to create a new account again, but get the message that my email is already associated with an Apple account, so it won't let me start over. I just purchased an iPad2 and am trying to get started with downloading items, but getting nowhere fast. If this is an example of how Apple does business, I may be returning the iPad2 for a refund.
Have either of you had any luck with this issue. It began happening to me today when I was trying to purchase music on iTunes. I have purchased music and games in the past and have had no problem. Any help would be appreciated.
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i'm locked out of one of my apple ids and says it will email me to reset and i never receive an email
You will need to contact Support. Go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'More Products and Services' in the second column, then 'Apple ID' in the third column. In the next page select 'Other Apple ID Topics' in the first column then 'Lost or forgotten Apple ID password' and click 'Continue'. You will be offered options to contact Apple.
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An email from support suggested this; 3) On the Edit Payment Information page, select "None" from the list of credit card types. This will delete your billing information.
But the "none" button is nowhere to be found.You cannot use an existing Apple ID. Take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. If you wish to use an existing Apple ID, you must provide a payment method.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Upgraded to Mountain Lion a week ago suddenly unable to receive incoming emails from Mail.6
Upgraded to Mountain Lion a week ago. Suddenly unable to receive incoming emails from Mail.6
Can successfully send outgoing messages.
Have completed following tasks to no avail:
1) When click on "Take all accounts online" and entering password for gmail / looking at Mail Connection Doctor: Got Green light, Mail was able to connect to the Internet. But…
"Trying to log in to this Goggle Imap account failed. Verify username and password are correct."
I have verified username and password being correct.
2) System Preferences > Mail, Contacts and Calendars typed in name, email address & gmail password and got this message.
"Unable to verify account name and password."
3) Mail> preferences>account>password. Confirmed correct password, name, email address and imap "address" Then to Advanced & confirmed correct port . Restarted computer.
"lay person terms" appreciated.
Thanks!
LailaFound solution, Yeay! No coincidence. Mountain Lion (osx 10.8, upgraded) is not compatible with Gmail if one has 2-step verification set up on their gmail security settings.
There are 2 options to solving problem
1) https://discussions.apple.com/message/19109209#19109209)
This will take you through the process to disable 2-step security feature on gmail security page. Thank You iPatA.
2) http://support.google.com/accounts/bin/answer.py?hl=en&ctx=ch_b/0/SmsAuthConfig& answer=185833
This will take you through the process of assigning an "application specific password" to upgraded Mail 6.0 for successful communication between Mail 6.0 Mountain Lion while keeping a 2 step verification process if you prefer.
Thanks for you energy & effort rkaufmann87.
Sincerely, much appreciated.
I love this Apple community. -
My other apple store ID ([email protected]) password is not working, so I tried to send a message to my Yahoo email (ID) the new password, so when it said that a massage was send to my email, but when I login to my yahoo email, I didn’t receive any email from apple
You can send over WiFi, but it sounds as if you need to setup your Gmail account, or did you do this already?
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i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
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HTH -
I received an email from apple stating my icloud storage was almost full. I deleted apps and photos and the storage has not changed, so what am I supposed to do?
... I clicked on it (I know I am not supposed to do this - I won't ever do it again) and no window opened up.
You're right - it is never a good idea to click on links sent in an email unless you are absolutely certain they are legitimate, and that is only becoming more difficult as spammers and phishing attempts are getting better every day. Having no association with Verizon is all the more reason to simply delete the thing.
Next, by supplying your email address all you did was confirm to whatever site was sending you this spam that your email address was legitimate. Again, when in doubt just delete the email and forget you ever saw it.
... How can I check to see if my computer has been hacked and how can I protect it further.
The good news is that is highly unlikely. The bad news is that your email address might be used as the "from" address for spam sent to others, and that you are only more likely to get more spam from the phony Verizon site as well as every other potentially malicious operators.
The best advice would be to simply abandon that email address, but if you can live with the previous potential concerns it would be overkill. I would recommend changing your passwords for financial institutions (banks, credit cards and so forth) as well as your email account or accounts. That is simply good practice whether or not you did what you did.
As far as any malware is concerned, again that is unlikely, but make sure you run Software Update to get all Apple's latest updates. -
ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking. I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!
No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC -
If I have two email accounts, one personal hotmail account and one MS Exchange work account on my iPhone 4s, How can I setup individual notifications for each account? Fore example, if I get a work email, I want to hear a DING, DING....If I get a personal email, I want to hear a BEEP, BEEP. Right now, any email from any account has the same notification. I want work incoming email notification to be different than personal incoming notification. The only semi-workaround I've seen is just disable any notification for the Hotmail account, so only work emails would notify. But then I don't know when I get a personal email. Even the lowely Blackberry Torch 9800 has this feature..not iPhone 4s??
ThanksSorry you get only one notification sound for all email accounts. you can send a suggestion to apple here http://www.apple.com/feedback/
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I have received an email from a friend with a link which I clicked. It took me to the google home page. I am now suspicious that my friend's email account has been hijacked and the link contained a virus or a Trojan horse. I would know what to do on my PC but am new to the IPad. Can any form of Trojan horse be planted on IOS 6 or am I worrying unnecessarily? Reassurance would be most welcome as I do use the IPad for checking bank details and web purchases. Thanks for any help.
PC virus won't run on iPad.
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I received an email from apple informing me that someone has signed in to icloud using my apple id so i immedietly changed my apple id password but i wonder if he could retreive any of my information of my icloud account?
Welcome to the Apple Community.
Yes, that's possible. -
I received an email from apple, but in russian about iCloud any reason why?
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