I changed my email on my Apple ID but it says my old email is still connected to the account. How do I unassociate my old email from my account?

I was trying to switch my iTunes Apple ID email (A) to my new email address (B), but it told me my new email address (B) was already in use as another Apple ID. I sent myself a reset password email because I hadn't gotten any emails at that address (B) from iTunes before. The account under my email (B) was registered to a different name but had not been used (billing info wasn't even set up), so I set it up under my name and then changed the email on the account to a third email address (C). I thought that would now make my new email address (B) available to be switched and used on my original account as planned, but Apple is telling me that the email address (B) is still associated with the second account, even though the third email address (C) has been verified and made primary for that account. How do I get my email address (B)unattached from my account?

Go to appleid.apple.com, log in with new ID. Change 'apple ID and primary email address' back to old ID.
Delete the icloud account on the iphone.  (It should let you now that the ID was changed back).
Go to appleid.apple.com, log in with OLD ID. Change 'apple ID and primary email address' back to NEW ID.
And sign back into icloud with the new ID.

Similar Messages

  • TS2446 im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

    im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

  • Tried to restore the phone in itunes but it says error 21 and is still stuck on the apple loading page

    tried to restore the phone in itunes but it says error 21 and is still stuck on the apple loading page
    anyone got a clue how to un freeze it ?

    See > Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
    Here >  http://support.apple.com/kb/TS3694#hardware

  • Hey I bought an iPhone off gumtree and everything was well. But then I tried to set it up and it asked for the apple if of the previous owner and so I asked him for it his Apple ID but refused to tell me so I can not use the phone. how do I fix this?

    Hey I bought an iPhone off gumtree and everything was well. But then I tried to set it up and it asked for the apple if of the previous owner and so I asked him for it his Apple ID but refused to tell me so I can not use the phone. how do I fix this?

    Contact them back and have them follow these instructions  Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support

  • Ai changed my email for my apple id, but i can't change my iCloud ccount because i can't remember my old password, and now i need to use iCloud for my new IPhone but it isn't working, how do i fix that?

    i changed my email for my apple id, but i can't change my iCloud  account because i can't remember my old password, and now i need to use iCloud for my new IPhone but it isn't working, how do i fix that?

    If the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have changed my email address ie apple ID but old address is still showing on Icloud on iphone

    have changed my email address ie apple ID but old address is still showing in my Icloud on my iphone

    Hi,
    I changed my account nearly a year ago and everything was fine, then about a month ago if the phone is rebooted (iPhone4S) it is constantly prompting me for a password for the OLD email password which I do not remember. When this do try to reset , it resets my new apple id. When is occurs it renders my phone useless as I cannot access even my phone even if I have to call emergency if there is one. It just keeps pooping up "Sign in to iCloud" PLEASE HELP

  • TS1645 I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

    I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID," and sign in.
    With the Name, ID, and Email Address drawer selected, click Edit next to Apple ID and Primary Email Address.
    Enter your new email address.
    Click on Password and Security;
    Answer the security question;
    Delete your email from rescue address;
    Do logout and login again into manage your apple id;
    Go back to Name, id and email address;
    Change your primary email address;
    Verify your email address.

  • Plz help I changed my gmail on my Apple ID but I can't download on the App Store the old gmail keeps coming up can enemy one help plzzzzzzzzzz.

    Plz help I changed my gmail on my Apple ID but the old one keeps commingled up what will I do plzzzzzzzz help

    First, are you sure you changed your email address associated with your Apple ID and did not creat a new Apple ID?
    Try signing out of your Apple ID on your iPad then sign back in. Use the Settings app.
    Settings > iTunes and App Store > tap on your Apple ID > sign out
    Then sign in to your Apple ID. What happens?

  • I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

    I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

    You may be able to find your Apple ID at Look up your old and forgotten Apple ID

  • HT5621 I've changed my E.Mail and Apple ID but my account name is the old one - can'nt get rid of it . Please advise.

    I've changed my E.Mail and Apple ID but my account name is still the old one - can'nt get rid of it .
    Please advise.

    Does  Apple ID: Changing your Apple ID help?

  • HT5621 Hi I'm using my wife's email for my apple Id but now she has got an iPhone we r both using the same one ive tried gettin my own using my own email but it keeps telling me my email is already in use how can that be????

    Hi I'm using my wife's email for my apple Id but now she has got an iPhone we r both using the same one ive tried gettin my own using my own email but it keeps telling me my email is already in use how can that be????

    Are you trying to set up your own iDevice and that is why you want your own Apple ID?
    Do you realize that any content that you have already purchased using her ID will still have to be used if you want to update apps or download purchases again for free? ITunes and App Store content is tied to the ID used to make the purchase. Furthermore, if you use her ID to download a purchased app for free on your own device, you can lock yourself out of your ID for 90 days.
    Back to the question at hand .... Did she use your email address as the rescue email address for her Apple ID?

  • Have a new iPad with ios6.  Will not send emails. Addresses are valid  but get notice each time that recipient was rejected by the server.  No help on web site, and Apple's only manual is for previous os version.  We miss Steve Jobs.

    Have a new IPad with IOS6.  Will not send emails.  Addresses are valid but get notice each time that "recipient was rejected by the server."  Apple has apparently neglected to put out a manual with IOS6 and the previous manual has no indication of what to do.  Really miss Steve Jobs.

    Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

  • HT5312 I forgot my security questions for my apple ID I've tried to send a Rescue email for my Apple idea but it did not work

    I forgot my security questions for my apple ID I've tried to send a Rescue email for my Apple idea but it did not work

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?

    I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT5624 I would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

    would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

    Hello, dot mac & MobtleMe no longer exist, though it may be possible to still use a dot mac addy... or maybe not if expired.
    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
    IMAP (Incoming Mail Server) information:
        •    Server name: imap.mail.me.com
        •    SSL Required: Yes
        •    Port: 993
        •    Username: [email protected] (use your @me.com address from your iCloud account)
        •    Password: Your iCloud password
    SMTP (outgoing mail server) information:
        •    Server name: smtp.mail.me.com
        •    SSL Required: Yes
        •    Port: 587
        •    SMTP Authentication Required: Yes
        •    Username: [email protected] (use your @me.com address from your iCloud account)
        •    Password: Your iCloud password
    Also, you must upgrade your password to meet the new criteria:  8 characters, including upper and lower case and numbers.  If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message.  Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
    Thanks to dpepper...
    https://discussions.apple.com/thread/3867171?tstart=0

Maybe you are looking for

  • Leaving dynpro with obligatory fields.

    Hi everyone. What I'm trying to find is some way to leave (using a cancel button) a dynpro that has obligatory fields without having to complete them. What I've done is including the following code in the PBO user-command module:   case sy-ucomm.    

  • Data Recovery Tip For Boot Camp Users with Damaged OSX Disk

    My iMac suddenly stopped booting (endless gear on white load screen). It won't target mode. Disk Repair fails. It wont safe boot. However, it does have a Windows Boot Camp partition. I was able to use HFSExplorer (a free 3rd party app) to mount my OS

  • Distribute Adobe Air Runtime via Apple Remote Desktop

    I've be researching whether or not it's possible to distribute the Adobe Air framework via Apple Remote Desktop, but I haven't found any solutions. The Adobe Air Admin guide has this to say: Enterprise deployment IT administrators can install Adobe A

  • How do I stop Final Cut Pro 10.1 from  introducing artifacts?

    How do I stop Final Cut Pro 10.1 from introducing artifacts? Can someone please tell me what do do differently so that my edited video does not develop artifacts that were not in the original camera file.  My Sony HDR CX900 produces crazy detailed XA

  • Oracle text search query

    Dear Professionals, I am using oracle text functionality(11g). Is there any way to replace '-' with space and search the as full text as '18005-12220',or partial(either 18005 or 12220 ) as keyword. case 1) select * from search_table where CONTAINS(se