I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?
I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
Similar Messages
-
i have money in my account, and i wanted to purchase gems from a game ( the tribez) but it keeps showing me this message ........." this item is for an appliction that was purchased by a different apple id. to buy this item, with this apple id you must purchase the application. i dont understand the problem and how to pix it, please i need help.
thanks kiltedTim its working your right it appears as they same game and now i can purchased and buy and item using my new apple id thanks a lot your a great help, Oppps i have one more questioned on it you have any idea how to changed a country regioned that still have a store credit balanced of point .23$ i want to changed it into the japanes store that which i have and itunes card,
-
I forgot the password to my rescue email address, how can i reset my security questions?
i forgot the password to my rescue email address, how can i reset my security questions?
You won't be able to change your rescue email address until you can answer your questions, if you can't get the password for that email account reset then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I put some money in my account and when I tried to buy a new APll they asked me for a security Q ,but the problem I don't remember my answers .What should I do ?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107524) -
How could I reset my scerity question if I forgot what I put as the answers
How could I reset my scerity question if I forgot what I put as the answers
Hi Kushedout,
Contact iTunes Support to have your Security Questions reset:
By Phone: http://support.apple.com/kb/HT5699?viewlocale=en_US
Or by email: https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I bought an ipod touch 5 from Dubai carrefour. Th seller told me that the ipod that ı bought has a facetime . But when ı want to activate ipod ı couldnt see the facetime app. Please show me how ı could activate facetime.
If FaceTime is not hidden by Restrictions (Settings>General<Restrictions) you got duped. iPods officially sold in Dubai and some other countries that prohibit FT do not have FT and there is not way to get FT on those iPods.
-
I have £40 on my old account but want to put it on my new account. So I don't lose the money. Can't so it very frustrating.
You can't transfer an acocunt's balance to another account.
You might be able to re-enable that account via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPad by tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and then log back in so as to 'refresh' the account on it
For the security questions, if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also use this link i you can't get your account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I purchased and IPad from a pawnshop, I am unable to log in after resetting the whole IPad, how do I login using my Apple ID and password
It is for anything running (if I remember correctly) iOS7 or iOS8 or later. You could conceivably buy a really old iPad that is incapable of upgrading that far (and probably not so deirable an item for you unless you're into old technology) and could be reset using a full restore. That's why they introduced this new feature.
iCloud: Activation Lock - http://support.apple.com/kb/PH13695
Activation Lock: Removing a device from a previous owner’s account - http://support.apple.com/kb/TS4515 -
Have a disabled ipad due to my daughter can not remember her password. Went into itunes to reset password and it says we need a password....which we do not have. How do we reset her password?
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. If you have IOS-7, read this. -
help?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
When I sign in to my Apple ID how do I reset my security questions if I don't know them
How can u reset ur security questions when u don't know them
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
how do you reset your security questions when the rescue email address no longer exists?
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90823) -
I keep reading that you can reset your security questions by going to the "password and security tab" in you apple id account. When I do this, however, it first tells me to enter my answers to the security question to verify my idenity. It there another way to reset them?
On your computer or safari on your iOS device navigate to:
For Canada - https://appleid.apple.com/ca.
For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article about your "rescue email address" - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly - http://support.apple.com/kb/HE57. Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions. -
I haven't purchased anything from iTunes in awhile, but when I tried to purchase a song today, iTunes asked me for answers to security questions. I don't remember selecting or answering any security questions. Can I and how do I reset my security questions?
Contact Apple over the phone and ask to speak with Account Security. http://support.apple.com/kb/he57
Maybe you are looking for
-
JMF example AVTransmit2.java and AVReceive2.java is not working for me?
Dear all I want to develop a class which will capture my voice data from my microphone and then will send it to the sound system of my PC following RTP protocol. For that I tried both AVTransmit2.java and AVReceive2.java class from http://java.sun.co
-
Places location labels not accurate
I have been busy geotagging my photos using Places, but am realising now that the black bubble name is not acurately reflecting the pins geo location. For example I think I must have entered a custom name for a place entitled "whitechappel road marke
-
Hi there.. need some help with my iphone 4. I was using mapquest on a road trip yesterday, and the volume icon showed up on my screen, and now won't go away. The volume buttons work (increase/decrease volume), but the volume bar no longer corresponds
-
I have an Intel Mac, I was trying to set up boot camp and Win XP on a partition and it went wrong, I reformatted the HD and reinstalled the OSX software and now my Superdrive is not recognising my blank cds, has anyone experienced this before or does
-
Looking for good 3rd party encoder
Hi, Looking to encode my files before bringing them into Encore to try and stop the constant crashing that every version of encore has given to me. What do people recommend? Currently using TMPGEnc 3.0, does a good job, its quick, but I tihnk the aud