I forgot my one of the security question's answer?

i know the answer but it keeps saying that its inccorect. my account page has no optopn of reset security question ....

The option to send reset info will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting that option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team :http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?

I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?

Hi karen615,
Welcome to the Apple Support Communities!
If you cannot reset your Apple ID password via security questions, you can reset via email authentication. If you are not receiving the email, it may be necessary to contact Apple Support using the link in the Get help section toward the bottom of the article.
If you forgot your Apple ID password - Apple Support
Best regards,
Joe

I forgot my answear for the security question ?

hi
would u help me plz to get back my account so i can download
coz i forgot my answear for the security question ?
regards

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

HT1918 I have forgot my anwsers to the security questions

I have forgot my anwsers to the security questions how do i get them reset or emailed to me?

If you've disabled account then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on them.
For your security questions, if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get it enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

HT1920 I forgot the Security Question's Answer and My reset mail doesn't received a confirmation

I forgot the Security Question's Answer and My reset mail doesn't received a confirmation

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102552)

I don't remember my password and one of the security questions for my account. I also don't have the same email account now as i did when I signed up. Help?

I don't remember my password and one of the security questions for my account. I also don't have the same email account now as i did when I signed up.
I want to figure out my old password and/or change the new email to my current one.
thanks

You can try getting the password reset via this page : http://iforgot.apple.com
If you can't then you will need to contact iTunes Support / Apple in your country to get the password and your questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address to your account for potential future use : http://support.apple.com/kb/HT5312

I am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support.

i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?

http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

HT201303 how can i change the security question's answers??

how can i change the security question's answers??
i forgot the answers what should i do ??

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

HT4990 How can i reset the security question and answer?

I did not remember the security question and answer. Then, if they ask me for verification problem. How can I solve this problem?

Click here and search the article for '2 out of 3'. Follow the instructions.
(73898)

HT201303 how can reset the security question and answer ?

how can reset the security question and answer ?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

I answered incorrecty to one of the security questions

I need the correct answers to the security questions n order to make a purchase. How do I get the info?

same have u fixed ur problem yet?

I know only the security question and answers can i reset password

dear all
i forgot my password
and i only remember the first and last name
and my apple id
and all security questions and answers
but i don't know the birth date
i know half of my password which is digits but alphabets i forgot
i there a chance to reset my password
my apple id domain is icloud
i have no rescue email
i put one but i did not verify it when i remember the password

Hello Basheerco,
Thank you for using Apple Support Communities.
This article provides information for resetting your Apple ID password for your iCloud:
Apple ID: Changing your password
Regards,
Jeff D.

HT201303 How do I change the security question in my apple account, I could not find editing the security questions and answers in manage account portal Please help

I have forgot my security questions and answers but I remeber my apple id and password. i couldn't make a purchase in mac app store without answering security questions. i could find a way to change the security questions in Manage account portal. Please help.

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

I am trying to buy something on itunes on new iphone 5 and can't answer the security questions. Answers I thought I knew don't work. No rescue email option, and no other option I can see. Help!

Trying to download app on new iphone 5. I cannot remember answers to security questions. There is no rescue email option or any other option that I can find. Any suggestions? Help!

I just went through a similar situation. Here is what I did.
Note: Before starting your account MUST NOT be locked. If you have locked the account out, you must wait 8 hours for it to reset before proceeding.
Call 800 My iPhone. You can bypass the VRU by pressing 0 which takes you straight through to a support person. This person will not be able to help you directly but can put you through to account security support. Explain your situation and ask to be put through to the account security department.
Before account security can reset your security questions, they will need to verify your identity. They can do this by using any combination of 2 of the following methods
1) By correctly entering the answer to only 1 of your security questions.
2) By verifying a credit card associated with your apple id
3) By sending a verification code to your phone which you will then read back to them.
If you do not have a credit card associated with your Apple ID, add one prior to calling them. Go to Settings ... iTunes & App Stores ... then click on your Apple ID (top of screen)
Now, select View Apple Id from the popup menu, enter your password if prompted, click on Payment Information. You will now be able to add your credit card info. You can remove it later on by selecting 'None' on the same screen.
After the account security person verifies your identity, s/he will reset your security questions. You will then be able to go to http://appleid.apple.com sign in and enter new answers to the security questions which, of course, you will write down and save.
While you are in there, be sure to enter a 'Rescue Email Address' in the event you forget or loseyour answers, the system be able to mail them to you and you can avoid a redux of this whole exercise.
This worked for me, hope it does for you. Good Luck!

I don't have the password of my alternative email, how can i change the security question's answers?

I need to know URGENTLY because, i bought an itunes card, now that money is in my account, but i logged in with my Apple ID in my mac and it says hat i have to answer the security questions (which, i don't remember) because it's a new device etc. Please, i need to know how to change the security questions because i dont have the passsword of my alternative email!

If you don't have access to your rescue email account (an alternate email address is a different address/setting on your account) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

I forgot my one of the security question's answer?

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