I forgot my password and my ipod says disabled. I tried to plug it into iTunes but my screen says cannot find device because it is locked. What do i do to restore my ipod
I forgot my password and my ipod says disabled. I tried to plug it into iTunes but my screen says cannot find device because it is locked. What do i do to restore my ipod.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
Similar Messages
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iphone 4S is hung on hard reset screen and I tried to plug it into itunes, but it isn't recognized.
iOS: Unable to update or restore
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hello, my ipod got disabled for years. Right now its disabled for 22,817,472. I asked around and people said to just restore it on itunes. But when i plug it in it says that it cant connect it the ipod because its locked with a passcode. Someone please please help me!!!!
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
My ipod(ipod touch 3rd generation) is telling me to plug it into itunes but when i did that my computer said i needed to type my passcode into my ipod before i could do anything, but i cant go to any screen other then the one it is showing me (the one saying to plug it into itunes), i tried turning it off and then back on and it didnt do anything! also i just downloaded itunes to this computer so it doesn't have any music or anything on it that is on my ipod so i cant just wipe out my ipod. please help me! i use my ipod for everything!!!
it is telling me to plug it into iTunes and when I dont iTunes tells me to put in my passcode
That makes no sense. Are you plugging it into iTunes or not?
...phone still tells my to connect it to iTunes and even if I knew my passcode I still couldn't type it in.
If you even knew your passcode why couldn't you type it in?
Please try again: tell us the problem, what you try, and what the result is. -
i have just downloaded a new version of Iphone software on my iphone 3 . but i'm facing problem in configuring it . also tried to configure it with itunes but it always says that there's no sim card in your phone and previously i was using same sim without any problem . need solution . kindly help .
Hello ashharuddin,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
Have a nice day,
Mario -
my iphone 4 is stuck on the reboot logo, ive ried holding both home and power to shut it off snd then keep holding home to let you plug it into itunes but it doesnt work. what do i do?
Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
iPhone, iPad or iPod touch: Not responding or does not turn on
Frozen or unresponsive iPad - Apple
iPad: Unable to update or restore -
After updating my iphone 5 to ios 8 it says I need to plug it into iTunes but when I plug it into iTunes I tunes says I must reset my phone. However, my phone won't turn on so I have no way of reseting it.
Hi tdunkan,
Welcome to the Apple Support Communities!
It sounds as though your iPhone may need to be restored after the update. The first article below will walk you through restoring in a manor very similar to what you are seeing on your iPhone display.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Once the iPhone has been restored and activated, you will have the choice to set up as new, restore from iTunes backup, or restore from iCloud backup. If you information is backed up on either iTunes or iCloud, the following article will discuss how to restore from those backups.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Have a great day,
Joe -
HT3180 My Apple Tv says to plug it into iTunes, but i dont have the cord
My Apple Tv says to plug it into iTunes, but i dont have the cord to plug it into my computer is their any other way?
You need to restore it. If it doesn't work on our current computer, try borrowing someone else's. If your iPhone is jailbroken then you are pretty much screwed. Also, you should try putting it in DFU, which would restore it thoroughly. Follow these steps:
Plug your device into your computer
Turn off the device by holding the Sleep/Wake or Power button and swiping it off
Hold the power button for 3 seconds
Begin holding the Home button without releasing the Sleep/Power button for 10 seconds
Release the power button and continue holding the home button until you get a popup from iTunes that your device is recognized as being in recovery mode. -
I recently downloaded a movie with an avi extension, I changed it to .m4v and then tried to import it into iTunes but never goes through the importing process and it never shows up.
That WON'T convert it.
If I do the same with an MP3 and change the extension to JPG, it DOESN'T make it a picture. It makes it unusable.
Change it back to AVI and download "Handbrake". http://handbrake.fr/
Use HandBrake to "convert" it to M4V. -
My friend gave me his old ipod touch that had a password that he forgot..ive tried hooking it up to my itunes, but it keeps saying i need the password, how do i rest it? help?
Then get the previous owner to remove the iPod from their account
Apple's new iCloud tool can show if a used iPhone is stolen
If you can't get that done then all yo have is a poor flashlight. You are running into
Find My iPhone Activation Lock
Which is an anti-theft feature. Apple will not help since you are not the original purchaser of the iPod
knownstranger wrote:
Will this work with iOS 8 because I factory reset but still need original owners ID which I can't get . I got iPod 5 -
My iphone got locked and it says i need to plug it into itunes. But i cant find any info on itunes on how to unlock it, what do i do?
See here: http://support.apple.com/kb/HT1212
Don't let them touch your phone again. -
Hi i recently bought an ipad 1st gen from a friend i was playing it for awhie and decided to transfer my stuff onto it so i plugged into itunes did the update then it closed out and now my computer wont even reconize it and my ipad says to plug it into itunes like when you first buy them so i plugged it in but my computer wont reconize it and now i cant do anything on it
The way you download older apps for the older, original iPad 1, as I understand it, is if you have iTunes installed on a computer, you purchase / download the new, current app, in the iOS App Store in iTunes on your computer. Then, go back to your iPad and go to the App Store app on your iPad and find the same app there and download it.
When You select app to update/download, a message pop-up window appears asking if you want to download the last compatible version for your device (if one still exists ) tap OK and that should be it. -
I was using my iPad one morning looking at ebay, and then I locked it and came back and when I clicked the home button nothing happend. When I clicked the lock button nothing happened, when I plugged it into iTunes nothing happened and it didn't show uunder "Devices" on to side. Please help me I don't know how to fix this and it's been two days since it happened.
I would then try and do a hard reset like Fernando recomends if that doesnt work you might need to try a DFU Restore.
How To DFU Restore -
My ipod 7gen went through washing machine - plugged it into computer but totally dead. HELP
I didn't think of drying it out as had been spun at 1800 revs !!!! I plugged it into computer which recognizes it but screen is blank/black - no sign of life. That was about a week ago. Is it terminal ? Would be v. grateful for any suggestions. Only 3 weeks old !!!!!
Many thanksSo really it is terminal and i just have to buy new one, which I could do online as live in deepest Devon with no Apple Store nearby.. What a pain. Teach me to Google a problem first before just trying to solve it myself.
Many thanks for your help
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