Please made the purchase lightroom on 28/11 and had already downloaded it on the pc with the trial version of one month. I try to open it keeps asking for the purchase .What do?
help
On that screen that asks you to purchase, there should be an option to indicate that you have a serial number. Choose that option, and another screen will be provided to allow you to enter the serial number.
Similar Messages
-
Can anyone help with this situation?
itunes purchase security questions & answers reset and answered correctly. Can not log in with updated answers which state one or both are incorrect.You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94948) -
I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?
Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.
-
I have two apple id's and one I cannot remember the password so I made a new one but to update my apps it still asks for the old password... How do I update my apps?
All content and data is forever associated with the Apple ID you used to download it. You should have reset the password for the original I'd.
I forgot.apple.com -
Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?
The App Store version sometimes gives problems. As you can't install 10.8.4 from the App Store, download and install the Combo edition > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US This edition will work and will update OS X to the most recent version, in that case, 10.8.4
-
i cant install the new firefox 6 on my laptop because it keeps asking for the administrator password during the installation and i dont know what is it for this laptop
I read a way on another forum to fix this problem. Right click on the setup.exe and select "Run as administrator" this should solve your problem.
-
i forgot my security questions and i want to buy something but i cant because it keeps asking for the questions what do i do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100018) -
I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?
Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.
-
Hi, I need help and advice. Basically me and my ex partner both had iphones and synced it with the same computer under the same ID. We split up and now im trying to get all my apps and info onto my new laptop with a new account but it keeps asking me for the old apple ID which she is still using and she changed the password. i tried backing it up but still nohing. When i try to back up purchased items being apps etc its keeps asking for the old one. help
See Recover your iTunes library from your iPod or iOS device. But you'll still need the password.
Once you have the computer authorized to use the account she could change the password again to stop you buying apps on her card (assuming it's not on yours!). It would lock you out of upgrading them too but they should work unless she uses the deathorize all feature.
It depends on how amicable the split is...
tt2 -
I've installed elements 12 but it won't open it's asking for the exe file but all it does when located is install again. I can't uninstall as it isn't present in control panel. When I open properties it asks to locate the exe or the other options don't work the target is invalid
Hi sambanyc,
What version of Adobe Reader have you installed on your Mac?
Please try installing on a different Admin user account and check if that makes a difference.
Regards,
Rave -
I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I request it? Thanks!
If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD
-
Why is my iphone4 not letting me delete my pics from my gallery ? InsteAd it keeps asking for a password, what would that password be cause I don't recall ever setting it up to have to use a password to delete pics
Sounds like you encrypted your iPhone backup, & if so it's asking for the encrypted backup password. Do you have a company Exchange account on your phone?
-
On my iphone 5 i have two iTunes ID, one is no longer in use, but keeps asking for a password which I no longer have, whilst the other is still being used. How do I delete the old ID?
Hello steveod2
The main thing to do is to sign out all services on your iPhone, like iCloud, iTunes & App Store, iMessage and FaceTIme. Check out the article below for more information.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
Hi, I purchased an ipad from a private party a while back. The Ipad was working properly until today my daughter scew up the password and it now locked. I did a restore to the Ipad. But I could not set it up. Cause it kept asking for the previous owner id. And I now don't have the previous owner number. Is there a way that I could set up Without his ID?
Cancel the sale, return it to the original owner temporarily, and tell him to take the device and its purchase receipt to a physical Apple Store.
(120467) -
My iMac has a well-installed Creative Suite 6 Design Standard. I have a valid serial (purchased it) and it works fine. Every couple of months though the Adobe Application Manager pops up and asks me wether I want to continue the test-period or if I am willing to enter the serial number. So I dig into my papers and get the serial number out ... it is accepted every time and works fine then. But after some time - there we go again: I have to enter the number.
I faced this issue a while ago and read that it was recommended to update the Application Manger - which I did. But ... still being bothered by these kinds of questions from time to time.
What can I do?
Information
27" iMac with Mac OS X 10.6.8 (it is not possible to update the OS --- this is the reason why I am running CS6)
Creative Suite 6 Design Standard for MacYou can choose to get the product activated offline: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html#Activate your software offline
Please refer to :
Sign in, activation, or connection errors | CS5.5 and later
Re: Mac OSX Photoshop CS6 keep asking for serial number
Re: Photoshop CS6, non Creative Cloud, keeps asking me to register
Hope these help you.
Regards
Rajshree
Maybe you are looking for
-
Using Mavericks for the first time, day two- heeeelp!
OK, long story short: old MacBook Pro with Snow Leopard went to Apple Heaven and new MacBook Pro with Mavericks (also is a 15" 2.3GHz i7 512GB flash drive machine with 16GB RAM) got a "data transplant" via Migration Assistant or whatever it is calle
-
Asking for password when signing a document
In Acrobat 9 standard, when signing a document with a Windows Digital Signature, how do you set it to ask for a password?
-
Interactive PDF Form Speed Issues
Hello! I am looking for some info for an interactive PDF form issue. A little info on the form: Created in Acrobat PRO 9.4.5, Windows. File Size: 559KB Ultimately the file is placed up on a website, it is 3 pages with a colored background on each pa
-
BLOB data type. Will it be available in BO XIR4?
Hi, Does any know if we will be able to use BLOB data type in the new coming release of BO? Currently the only way you can use images is copying your image files physically to a folder because BO doesn't recognize BLOB data type from the database. Is
-
Transporting data between sybase and oracle
I want to know how do you transport data from sybase to oracle. The table are created in sybase and we want to move everything over to Oracle8i