I forgot the answers to my security questions but when I go to change my security questions IT MAKES ME ANSWER MY CURRENT SECURITY QUESTIONS--THAT I DONT KNOW THE ANSWERS TO!!
PLEASE HELP ME I'M GETTING SO FRUSTRATED
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.
Similar Messages
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I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?
Can't you try the email option instead?
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Im tryingto buya song from itunes and i need to unswer two questions that i dont know the unsewers, Im tryingto buya song from itunes and i need to unswer two questions that i dont know the unsewers
The security questions are new. You provide the answers to a selection of questions. Remember them since you may be asked to repeat your same answers to authenticate your account in the future.
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I keep getting prompted for to sign into i cloud with an invalid account. My apple ID account is working fine. How can I delete this invalid e-mail account that is currently associated with my I cloud account?
Hi audiomichelle,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are talking about being prompted for an old Apple ID in iCloud on your iOS device, you may find the troubleshooting steps outlined in the following article helpful:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Regards,
- Brenden -
Someone changed my password on my 5th generation ipod touch, i do i accsess it if its locked?!
iOS: Forgotten passcode or device disabled after entering ...
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I'm trying to buy new music on iTunes, but I cant because it wants me to answer my two security questions that i dont know the answer to. I looked it up in customer service, but it says i need some rescue email that i never set up. Im confused and i just want to buy new music!
There is nothing that anyone in the forums can do for you. You have to contact iTunes Store Support about this now. You can email them from here. Click on iTunes Store support.
http://www.apple.com/support/itunes/contact/
Or you can try calling one of the phone numbers and ask for iTunes Support and explain what you are trying to do.
http://www.apple.com/contact/ -
My MacBook Pro mid 2012 laptop continuously lags on every web site and I get the spinning beach ball very often but when I log in as a guest, everything works fine. What should I do to fix this?
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Test. -
I am trying to restore my contacts from icloud to iphone 4 but when trying to switch off contacts in icloud first to switch back on it just hangs for ever - dont know what else to do - help please
I am trying to restore my contacts from icloud to iphone 4 but when trying to switch off contacts in icloud first to switch back on it just hangs for ever - dont know what else to do - help please
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i got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74313) -
How do i reset my security questions if i dont know the answers?
How do ireset my security questions if i dont know the answers?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I cant remember the answers to my security questions but when i click send email to remind, I get no email.. help?:(
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(89839) -
I have problem with the security questions and i dont know the answer. How i change the questions ?
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
TS2446 asking me a security question and i dont know the answer?
it is asking me a security question when i am tring to buy a song and i dont know the answer. I never answered and questions when i set up the account. how do i get past that?
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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IT sys dont know the ansewrs? we will send info to rest it to this email... but i dont remebre the email
Go here:
https://getsupport.apple.com/GetproductgroupList.action
ask for assistance.
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