I give up--good luck ZM us

Well, after a month my Zen Micro (ZM) ceased up, was making a funny noise from the hard dri've, so I got an RMA from Amazon (thank god for Amazon!) and returned it for a new one. This time it worked fine for about 6 weeks, without any of the initial bugs that I was able to li've with for the first one (sometimes unresponsi've touchpad, lousy battery charge). In fact, I even bought an extra battery from Creative (it is for sale). So, I am in the middle of a vacation and the thing stops working again--this time, the oft-cited problem of staying on the "Zen Micro" screen. I went into Recovery Mode (keep in mind I was away from my computer) and after several reboots, it came back. But, alas, the reprieve was shortli'ved as two days later, I got nothing. I tried the batteries I had (all of which showed a charge when it was working), plugged it into the wall, and absolutely nothing--no recovery mode, no indication that it was ali've at all. So, I got home, plugged it into my computer and still nothing. So, again thank god for Amazon, I wrote them and they are accepting the return for a refund and I should be receiving my iPod mini 6 gb today.
The ZM is a good concept, but even as Amazon admits, there are way too many consumers having problems with this model. Creative must improve the product, to say nothing of their customer service, if they are going to attempt to dent Apple's market share.
Good luck to all of you loyal ZM users and my advice to anyone is not to look at reviews of this model of people who have only had it for 2-3 weeks. Look for reviews of those users who have had their ZM for over 6 weeks.

Sorry to hear of your problems. I had a number of issues with my ZM as well and my overall impression is that it's a step in the right direction but the overall experience does not have the polish and usability of my trusty old 3G iPod. I got sucked in by the ZM and N2G combo concept and while I do think that an unlimited subscription based music service with the ability to download to a media player is a great offering, I still think Creative and Napster are still pointing their fingers at each other too much and it's pretty disappointing that Creative has not come out with a GA version of the firmware to support N2G.
The other issue I have with my ZM is how slow the device is when you want to skip to the next track or pick a new playlist. The UI and navigation performance is not nearly as polished as an iPod.
Lastly, third party accessory support is pathetic and I don't see that changing.
AJ

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