I got a blue screen and my I Phone 5 S (16MG)

I got a blue screen and my I Phone 5 S (16MG) it tries to start and it keeps rebooting but it will not start, and if it start it goes back to the apple screen and it stays there for a long time.
I Phone 5 S 16 Mg. with system 7.1 instaled.
I Took it back to the store where I bought it from in Jeddah Saudi Arabia, but they claimed that I Plugged my phone for charging with other charging Plugs other than the provided ones , and that was not true of course .
They want to charge me more than 150 US $ to change my phone ….
Need your kind view of this.

A reseller might not swap the phone. Try an official Apple Store, you can tell that it's official because the employees will wear blue shirts with Apple logos on them.
Also, you can double check your warranty by going to this page and putting in your iPhone's serial number:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

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I got a blue screen and my I Phone 5 S (16MG) it tries to start and it keeps rebooting but it will not start, and if it start it goes back to the apple screen and it stays there for a long time.
I Phone 5 S 16 Mg. with system 7.1 instaled.
I Took it back to the store where I bought it from in Jeddah Saudi Arabia, but they claimed that I Plugged my phone for charging with other charging Plugs other than the provided ones , and that was not true of course .
They want to charge me more than 150 US $ to change my phone ….
Need your kind view of this.

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Got an error message that said "start up disk full". On reboot, only got a blue screen. Can move mouse around and shutdown but that is it. Firewired it to another mac and cleaned off about 2 gigs of space. Still on reboot only getting blue screen. ???

Startup in Safe Mode.
http://support.apple.com/kb/PH11212?viewlocale=en_US

I have turned off my iphone 5s but i got a blue screen when i tried to turn it on back, and i tried to press the power button with the home button but it wont work

i have turned off my iphone 5s but i got a blue screen when i tried to turn it on back, and i tried to press the power button with the home button but it wont work

fadijaber wrote:
i have turned off my iphone 5s but i got a blue screen when i tried to turn it on back,
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset > http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring > http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

HT4848 Hi my name is Hajk and i got a friend that has a problem with her macbook, she gets a blue screen and cant log on. So i told her if she had an reinstall disk so that i could reinstall for her but she didn't get one with the macbook. what can she do

Hi my name is Hajk and i got a friend that has a problem with her macbook, she gets a blue screen and cant log on. So i told her if she had an reinstall disk so that i could reinstall for her but she didn't get one with the macbook. what can she do ?

If this is a fairly new Mac running either v10.7 Lion or v10.8 Mountain Lion she can use Lion or Mountain Recovery to repair the startup disk or reinstall OS X.

My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

I got the Blue Screen-But Not After Installing Leopard

I have not installed anything recently. Except Quake 4 but haven't even run it yet. I Rebuilt my Permissions and Restarted and suddenly got the Blue Screen. I had to hold down the power button and reboot. This is the first time it's ever happened. After I rebooted I got an error message saying OSX shut down unexpectedly. It also said this:
Sun Feb 24 10:46:29 2008
panic(cpu 0 caller 0x0019D334): "simple lock deadlock detection: lock=0xd8428b0, cpu=0, owning thread=0xe2376b0"@/SourceCache/xnu/xnu-1228.3.13/osfmk/i386/locks_i386.c:317
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x108cd8 : 0x12b0e1 (0x457024 0x108d0c 0x13321a 0x0)
0x108d28 : 0x19d334 (0x45eaa8 0xd8428b0 0x0 0xe2376b0)
0x108d48 : 0x7c0fff21 (0xd8428b0 0x8 0x1 0x19d311)
0x108da8 : 0x1aeeeb (0x7c1f10a4 0x5328a4 0x2ae14865 0xd9dbd60)
0x108dc8 : 0x136aff (0x3 0x5 0x108e18 0x5baa44)
0x108de8 : 0x141681 (0xd9dbd60 0x0 0x108e18 0x41d16e)
0x108e18 : 0x41d774 (0x5baa40 0xd96bc5c 0x0 0x1298d4)
0x108e38 : 0x836b6ebf (0xd96bc40 0x2 0x108e88 0x1415aa)
0x108e98 : 0x836b6f1a (0xd933000 0x0 0x1 0x8358d000)
0x108eb8 : 0x420af3 (0xd933000 0xda98c80 0x10 0x1997f6)
0x108ef8 : 0x435cbb (0xda98c80 0x0 0xd980f80 0x0)
0x108f28 : 0x82d9e521 (0xdab8880 0x0 0xdab8880 0x0)
0x108f58 : 0x7bee5777 (0xd7fb000 0x0 0xd8de500 0x53)
0x108f78 : 0x7bedec41 (0xd7d2a00 0x0 0xd8de500 0x53)
0x108f98 : 0x445d88 (0xd8ec400 0x0 0xd915b00 0x53)
0x108fd8 : 0x19ed2e (0x83dd3db0 0x0 0x0 0x4e5000)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBEHCI(3.0.7)@0x836b3000->0x836c4fff
dependency: com.apple.iokit.IOUSBFamily(3.0.8)@0x8339b000
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x7be78000
com.apple.driver.AppleAPIC(1.2.0)@0x82d9d000->0x82d9ffff
com.apple.driver.AppleIntelCPUPowerManagement(9.33.0)@0x7c0fe000->0x7c116fff
com.apple.driver.AppleACPIPlatform(1.2.1)@0x7bedd000->0x7bf19fff
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x7be78000
dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x7be8e000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9C31
Kernel version:
Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386
System model name: MacPro1,1 (Mac-F4208DC8)
--Does anyone know what this means or why it happened? Thanks a lot.

Start with http://support.apple.com/kb/TS1541 and the links therein.

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