I had purchased CS5 in 2011, old computer is dead and need to re-upload all the programs from CS5.

I am trying to download all the programs that came with my original purchase of CS5. However all I seem to be able to get is Illustrator ?
No Flash, Dreamweaver, fireworks or others that I could swear were included as part of this CS package.help
Any help even if it is telling me I am an idiot and CS5 did not include all those programs. It was $500 at the time

Whatever you purchased in 2011 is what you will be able to download and install and activate. If you purchased a Creative Suite then you need to download the Creative Suite, not individual programs. If you don't know what you purchased, then it should be identified in your Adobe account online. Here is a link to the download files that are available for CS5:
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

Similar Messages

HT4914 I purchased iMatch because my old computer was failing and I was afraid of losing my music library. Now I bought a new laptop; what is the best way for me to transfer my library to my new laptop? Will iMatch help me do this?

I purchased iMatch because my old computer was failing and I was afraid of losing my music library. Now I bought a new laptop; what is the best way for me to transfer my library to my new laptop? Will iMatch help me do this?

Is/was failing or has failed?
If the old computer still runs one of these methods may be best.
Method 1
Backup the library with this User Tip.
Restore the backup to your new computer using the same tool used to back it up.
Deauthorize the old computer if you no longer want to access protected content on it.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
I'd recommend method 1 since it establishes an ongoing backup for your library.
I don't have personal experience with iTunes Match, but in principle you should be able to download all the tracks currently registered to your iTunes Match account. This isn't quite the same as restoring your previous library exactly as it was. There is always the potential for iTunes match to provide the wrong version of a song and could be content such as movies, podcasts, audiobooks etc. that would have been excluded.
tt2

Help! Old computer HD failed and need to move files on IPOD to new comptuer

Does anyone know how to do this? I just got a new computer and i'd like to move the music from my ipod to the new computer, but the itunes is not allowing me to do this. Is there anyway to accomplish this? I cant access the old computer since this HD is dead. I'm not very technically inclined, so step by step instructions would be super helpful. THANKS SO MUCH

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows. The procedure is a bit involved also it was written long before iTunes 7 so it requires a little adaptation as the iPod preferences are no longer in the location described. Also it won't transfer playlists or videos as far as I know. However if you're interested it's posted in this thread: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
YamiPod Mac and Windows Versions
Music Rescue Mac & Windows
iPodCopy Mac and Windows Versions
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up in case you have problems again. Relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

My ipod is no longer connected with my mac air and I wish to transfer all the music from my ipod back to my computer. What should I do?

My ipod is no longer connected with my mac air and I wish to transfer all the music from my ipod back to my computer. What should I do?

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
or
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

HT1766 I have an iphone 4.I upgraded it to 5.0.1 and so I have lost all the data from my iPhone,but i have a backup in my computer.How do I use the backup file ? i.e How will i get that backup file in my iPhone ?

I have an iphone 4.I upgraded it to 5.0.1 and so I have lost all the data from my iPhone,but i have a backup in my computer.How do I use the backup file ? i.e How will i get that backup file in my iPhone ?

Connect phone to computer.
Select Restore.
Tell iTunes which of the available backup files to use, let iTunes restore it.
Also, try reading the User's Guide as it answers questions like this.

My computer broke downn, and I would like to copy the libary from the old to the new. It that possible??

My old computer is dead. My iTunes library is stores there. Are there any solution to transfer it to a new computer?

Depends how it died. It may be possible to extract the hard drive from the old computer, mount it in an external drive bay, then copy the iTunes folder across. If you have an iPod or iOS device see Recover your iTunes library from your iPod or iOS device, if not see Downloading past purchases from the App Store, iBookstore, and iTunes Store.
tt2

So I recently downloaded iTunes on a new computer because my old computer got broken. Does iTunes still have all the info I had on iTunes on the old computer on it that I could somehow download onto my phone?

I had iTunes downloaded on my last computer and it broke. The last time I synced my phone was on that computer. But it broke, so I got a new one and I re-downloaded iTunes onto it and I have no idea if I can get any of the info that was on my old computer. Today, I had to reset my phone so I lost all of my data. Does iTunes save that info or since I got a new computer, does that mean I can't sync anything that was on my old computer into my phone?

Hi Victoria,
You can re-download any iTunes purchases by going into the iTunes Store and clicking on "Purchased" under the Quick Links section on the right. Once you get into the Purchased section you can then click on each tab (Music, Apps, etc.) and then click on the cloud next to the item you want to re-download, or click on download all at the bottom.
You would also be able to recover whatever you have on your iCloud backup to your phone, if you have iCloud. You will need to make sure that if you do recover items from iCloud that you have iTunes set up so that it knows you are syncing those things from iCloud and not iTunes, or they will be wiped when you do sync.
If you recover photos from your photo stream that are not in your camera roll, save them to your camera roll so that they will back up to iPhoto when you sync.
However, this is all you can put back into your iTunes on your new computer. Anything you did not back up that is not in one of the categories above is still on your old computer.....and that is the only place it is.
Cheers,
GB

HT1349 I have an ipod that i used to sync onto one computer but switched to my laptop, now that my laptop is broken i want to go back to my old computer but it says i have to erase all the music that i got from my laptop

How do i get the songs that i bought on my laptop, under the same Apple ID and accounts, onto my old computer without erasing everything? Everytime i plug it in, it says that it cant transfer the purchases because the computer is not authorized but ive already authorized it and de authorized it andauthorized it again a bagillion times. Then it says if i want to sync it has to delete all the songs i got on my ipod and sync all thats on the computer. HELP ME

Engadget has a guide for this.
http://www.engadget.com/2009/11/25/how-to-get-music-videos-and-photos-off-your-i pod-iphone/

How do i change sync, my old computer is dead and gone but my ipad wants to sync with it?

in general, settings, itunes wi-fi sync, my ipad wants to sync with my old computer called "old computer" and sync will resume when "old Computer" is available, unfortunatly "old computer" had a mother board failer and has passed away. How can i change this setting on my ipad its driving me nuts?

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
 Cheers, Tom

Old Computer is Dead and Bought new computer

Here's the deal. My old computer died, well is in the process of dying so I bought a new one. I followed the instructions and deauthorized the old one. Got the new iTunes on this one and authorized this computer,now my only authorized computer. Synced my old music onto this computer and bought some new songs. But for some odd reason those songs won't transfer to my iPod(nano) AND the new iTunes won't update my iPod either. It sees it and recognizes it, but won't send anything to it.
What is the deal? I'm getting frustrated in my endeavors.
Very Respectfully,
Me

any tips anyone?

How to contact Adobe support to reset the key since my old computer is dead and cannot deactivate the key before installation

I cannot deactivate the key on a dead machine, how can I check with the support team (on key resetting)?

Oh I chatted and when she found out it was CS 5 this is what she said.......
Supriya Bhat: But the product for which you need help is no longer supported on chat
Supriya Bhat: so i will have to please guide you to forums.adobe.com
kevin starr: Unless the forums can help me with a SN# trouble it will be a waist of time
Supriya Bhat: Forums can help you with the issue
Supriya Bhat: surely
So it is a circle they send me here you send me there. I did find this.......
I cannot access my previous computer
Don't have access to your previous computer? Did you upgrade your computer's hardware, replace a hard drive, upgrade your operating system, or format your computer before deactivating your software? Ask Adobe Support to help you deactivate from a machine you cannot access.
Have your serial number or Adobe ID ready, and then contact us.
Now the "Contact us" part is the tricky thing. I am going on 5 hours trying.
HELP!

I just got a new computer and I want to transfer all the music from my ipod classic onto my computer.

I just got a new computer and want my entire library on my ipod classic to be transferred to my computer. I transferred as many files as I could from my old computer through my external hard drive, but many of my cds didn't transfer. When I hook up my ipod, I see it's entire contents. My question is, does a sync only work from the computer to the ipod, or if I sync my ipod will the songs on it be synced to my computer along with all the playlists? My biggest worry is if I sync it, it will go back to the factory settings or I lose all my music. I appreciate any help.

Yes...
For iTunes purchases...
Launch iTunes on the new computer. From the iTunes menu bar click Store > Authorize This Computer
Now from the menu bar click File > Transfer Purchases from...
Fro non iTunes purchases see Zevoneer's post here > Moving files from Ipod to Itunes: Apple Support Communities

HT203167 I would like to download my music from an iPod to iTunes library is that possible? Our last computer got fried so unable to retreive info from it to new computer. Will I have to re-install all the music from CD's?

I would like to download my music from my iPod touch to iTunes library, is that possible? Our old computer fried and we were unable to salvage any information. All of the music that I downloaded from CD's is not in iTunes on our new computer. Will I have to reload all CD's?

It has always been very basic to always maintain a backup copy of your computer for this very occasion.
Have you failed to do this?
If so, then you will need to rip the dvds again

Since I downloaded the most recent version of iOS, my iPad and iPhone do not have all the music (from CD's) anymore that I have on our home computer iTunes Library. How can I get all our music onto the music libraries on the iPhone and iPad? Thanks!

Hi
Since we downloaded the latest version of iOS on our iPad and iPhone, and synchronized our music collection in the Cloud, we can no longer see on our iPad and iPhone the music from our CD's that we have on our home computer's iTunes library. We can only see music in the iPhone and iPad library that have been purchased on iTunes. How can we get all our music from our computer's iTunes librbary visible on the iPhone and iPad? Thanks, Nick

Resync from your computer.
iOS: Syncing with iTunes - Support - Apple
If your having trouble syncing, come back and let us (fellow users) know.

HT4527 How do I do this if my old computer is dead and won't start

I recently switched from the blackberry to the iPhone 4S and would like to put my music from my iPod touch on the new phone. However the computer I was using is 7+ years old and has died. It won't even turn on. I have another laptop here that I keep trying to download iTunes on but it keeps coming up with a different account.... Help!!!

See this support article:
http://support.apple.com/kb/HT1848
You can also download at least some of your content (audiobooks being a notable exception) again from the iTunes Store:
http://support.apple.com/kb/ht2519
For additional instructions, particularly for content not purchased from the iTunes Store, check out this user tip from TuringTest:
https://discussions.apple.com/docs/DOC-3991
and this page on "How-to Geek":
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Regards.

I had purchased CS5 in 2011, old computer is dead and need to re-upload all the programs from CS5.

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