I have a new email address. My partner still has the old one. I downloaded Oxford Dictionary using original email. Now my Ipad shows I have an update for it but even when I sign into using the original email and password I get "cannot connect to store

I have just got a new password and my partner has my old one. I loaded several apps onto my new Ipad. I now have an update on my Oxford Dictionary App. It will not update using my new ID and password and will not update using my former ID and password. All I get is "cannot connect to Itune Store. If I delete App and reinstall under new name - no problem with other apps- but I don't want to pay another $59.00 for the Dictionary. How do I get Itune store to allow the update?

Purchases are tied to the Apple ID they were purchased with. If you use a new ID, you have to buy again.

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When i signed in it recognized my name and password but then it asks formy password again but the email address i cant edit and it says like randompeoples from my buddy list it doesnt say mine so i cant enter my password

when i signed in it recognized my name and password
but then it asks formy password again but the email address i cant edit and it says like randompeoples from my buddy list i must of shared music or something with its so weird and it doesnt say mine so i cant put my password

Go to Settings>icloud, scroll to bottom of screen and tap Delete Account. Then log in using a different ID.

I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don't have an iCloud account and Iam lost can you help please. John

I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don’t have an iCloud account and Iam lost can you help please.
John

You are getting this message because you are trying to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

HT204053 I have one Apple ID and password, when I sign in iCloud enter Apple ID and password but can not Sign up " This Apple ID is valid but is not an icloud account." Why?

I have one Apple ID and password, when I sign in iCloud enter Apple ID and password but can not Sign up " This Apple ID is valid but is not an icloud account." Why?

You can not create an iCloud account using a PC, set the account up on a Mac or an iPhone/iPad, then you will be able to sign into it on your PC.

When I want to create a pdf from a webpage I get:"cannot connect to server" why?

when I want to create a pdf from a webpage I get:"cannot connect to server" why?

Did you set you Preference im the right way? See
http://help.adobe.com/en_US/acrobat/X/pro/using/WS533B928E-576F-4dc3-AA14-73D08EEE8F20.w.h tml
the newer link leeds to https://helpx.adobe.com/acrobat/topics.html .
You could use the German link too:
http://help.adobe.com/de_DE/acrobat/using/WSa65464b4e07c3e0a781ee72f1298fed479c-7ffe.html
Hans-Günter

HT5622 When I sign in with my apple ID and password then goto password and security, i do not get the option to reset my security information. Why not?

I do not have the option to change my security information when I sign in to my Apple ID and goto Password and security. Why not?

Just to be clear - what are you signing into? You could be talking about connecting or setting a computer or device to your icloud or itunes account. You could be talking about logging into your icloud account using a browser to icloud.com. Or you may have followed a link to an Apple page that lets you edit your account.
If you can't remember your security questions/answers then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

I have updated my ipad to ISO7 and it has asked me to put in icloud id however the email address on my icloud is my old one and I can not sign in.

help

Hello Lell49,
If you change your Apple ID from your old Apple ID to your new one, then you may need to put it back to your old one so you can sign out. Once that is done just change it back all should be good. Take a look at the article below for more information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/en-us/HT203828
Take it easy,
-Norm G.

TS1470 I have just installed itunes and i have found the material that i want but when i try yo purchase i get cannot connect to store message

I have just installed i found the material that i want i the store but when i try to purchase i get message unable to connect to store and I have found that this has been going on for several years and still not been fixed. Is there anyone else having this problem

Purchases are tied to the Apple ID they were purchased with. If you use a new ID, you have to buy again.

HT5622 Ok look so i just bought my ipad mini i try to sign in wit my apple id and password to get apps and a message pops up saying "This Apple ID has not yet been used in the iTunes Store" click review set up credit card and it told me to come here plz h

I cannot download any apps used both my debit and credit card and both apple usernames i just dont understand plz help

EdwardGlenn wrote:
Lol the U.S.A.
And I would have no way of knowing that since you are not showing a location in your profile. This forum has users from all over the world looking for support.
Anyway, good luck. I hope that you are able to get this resolved quickly.

TS1398 I have a good wifi connection but keep getting "cannot connect to store" message when trying to download movies or apps today. Always been fine in the past.

As above (first time I've tried to use apple support. God it's a bloody palaver)

There seems to be an issue with the iTunes store. There are quite a few posts with similar complaints, but I have not seen a statement from Apple.

HT1657 My iPad says there isn't enough storage space, but even when I bought more storage, I got the same error message

I have the new iPad. I downloaded a movie a few weeks Ago with no problem.

Thanks but I think it has something to do with the 'restore'. in the newest iTunes 11, when I click on the tab "iphone", it redirects me to the "welcome to your new iphone" page and asks about doing a 'restore'. I already did a 'restore', but it went to the original factory settings and I want to 'restore' to my lastest back up as of April 12. When I choose that option, it says my iphone doesn't have enough space. I don't know how much I need to delete in order to make it work. I've deleted lots, but it only has 4.1 GB available. I'm not sure why this isn't enough to do a 'restore'. I don't want to delete all my photos and videos, but maybe I will have to?...7.7GB is used up for that. I can't sync or do ANYTHING...

Photoshop asks for serial number even when I sign in with my Adobe ID

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Having International English-only as an option is a business/legal requirement for Europe.
I understand the frustration but it is difficult. If you sign up as a Free Trial user (so you have not yet paid for International English) which language should we default to? We default to the language of the operating system. Perhaps not perfect but a choice is made. And this works over 99% of the time, except for multi-lingual users whose OS is not set to English and choose International English-only. And yes I empathize as someone who can work fluently on both English and Japanese systems.
Any more feedback you have on how you would suggest to improve things please let us know. I will make sure that the feedback reaches the correct teams here.

When I search, it takes a long time and then I get a connection time out error. What do I do?

error: cannot communicate with bing.com (204.152.194.204)

Bring up System Preferences and look at the bottom of the window. If there is software listed there, make sure you have the latest version that runs on OS X 10.7 Lion. Then go into users and look at login items. Same thing, ensure that any software listed there is at a level to run with OS X 10.7 Lion.
While Lion has a minimum requirement of 2GB of memory, 4GB is recommended.

I seam to have two Apple accounts under one email address. Can I delete the old one? How do I do this?

I seam to have two Apple accounts under one email address. Can I delete the old one? How do I do this?

KBS wrote:
I seam to have two Apple accounts under one email address.
Are you sure ? As far as I know an Apple ID can only be associated with one email address.
Go to My Apple ID and click Manage your account
KBS wrote:
Can I delete the old one?
Apple IDs cannot be deleted.
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
More Info > http://support.apple.com/kb/HT5622
And here > http://www.apple.com/support/appleid/

When i sign into icloud, a box appears asking me to verify the information in my email, but when i check my email inbox there is no email there. so how do i get onto icloud?

when i sign into icloud, a box appears asking me to verify the information in my email, but when i check my email inbox there is no email there. so how do i get onto icloud?
I need to deactive icloud to be able to repair my phone as it is damaged. however when signing into icloud it appears with a box asking me to verify the information in my email. When loging into my email inbox, there is no message there from icloud to verify. so how do I get onto icloud or how else can I deactivate it without using my device?

Hi ryball89,
Happy Holidays! If you are having issues with the verification email for your iCloud/Apple ID, follow the steps below:
If you didn't receive your verification or reset email - Apple Support
http://support.apple.com/en-us/HT201455
If you didn't receive your verification or reset email
Not sure where that email was sent? Here are some tips to help you find it.
When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account. If you can't find the email after we send it, these steps can help.
Search for the email
We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
Make sure you're checking the correct email account
If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue email address that you added to your account.
If you're looking for a verification email, you can sign in to My Apple ID and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.
Resend the email
To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.
To resend the verification email, go to My Apple ID, select Manage your Apple ID, then sign in. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
Make sure that you're getting email
If you're not getting any email, you might need to contact your email service provider for help. You can also use these steps to get help receiving email at OS X Mail or an iCloud email address.
Contact us
Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.
Cheers,
Judy

I have a new email address. My partner still has the old one. I downloaded Oxford Dictionary using original email. Now my Ipad shows I have an update for it but even when I sign into using the original email and password I get "cannot connect to store

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