I have a PRS 350 ereader - it want charge & appears frozen

I have a PRS 350 ereader - it has only been charged 4 times, it had low battery the other night so I charged it, but it is frozen, want turn on want turn off has "low battery" icon on screen and an exclamation mark over it... there are no bars on the battery level despite overnight charging, and when I plug it in there is no charging symbol.
I have pressed reset which does nothing - I have disconnected the battery inside and put back, but this has not helped.
do you know what is wrong with it.

Hi 2Dalmatian,
Please try to download and install the latest firmware version. You can find them in this page. Thanks!

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Sony PRS-350, Reader, ADE, PDF, EPUB, HELP

Don't want to say how many hours I've spent trying to download two books from my local digital library to my new Sony PRS-350 e-reader.
My setup:
Windows XP Svc Pk 3, IE 8
Sony PRS-350 e-reader, listed as a compatible device with my area's digital library
Authorized my computer and device on both Adobe Digital Editions and Sony Reader sites
I bought the Sony for borrowing from the library, rather than having to buy.
Downloaded a PDF book from the digital library to ADE but was unable to send it to the e-reader
Downloaded an EPUB book that is nowhere to be found on my PC and also not on ADE [and obviously not on the e-reader]
When downloading/attempting to download, the Sony Reader window opens up telling me "this computer is not authorized to preview this book".
I am not trying to buy a book from the Sony Store, only trying to download what I have borrowed from my library.
I've sent emails to the local library which supports the digital library, but it is too early to expect to hear back from anyone and I also hope that someone here will have some thoughts based on the information I have provided. I must be missing a step but after reading the instructions on the e-reader and online [and some posts here], I am no closer to figuring out what I am doing wrong.
Thanks to all for any information. I am bleary-eyed and need to get away from the screen. Will definitely check back later.

It may be useful to mention this (the need to install the Sony library software and the no-function on Mac) in the help for moving books from ADE to supported e-readers (the PRS-350 is on the list of supported devices), since it clearly states that ADE will recognize e-readers when you connect them to an authorized PC and will prompt you to authorize the ereader. I have been trying for two days to get it to work and authorize my e-reader...
Grateul for your post, though, so I can stop my attempts.

EPUB Content Bug PRS-350

I found bug in firmware 1.0.00.08100 for PRS-350 Sony Reader.
If epub-file have table of contents and some chapters have subchapters - the order of table of contents can break. I made sample epub file with such structure:
section 1
section 2
- section 2.1
- section 2.2
TOC is displayed in such way:
section 2 (2 elements)
section 1
So sorting order depends if chapter have subchapters (like sorting files in file manager - first directories then files). This is wrong behaviour because some chapters can contain subchapters some not, and TOC in epub contain info how they must be displayed.
Question: Is this corrected in future firmware versions? If not would it be corrected?

My own experience with the 950 Daily Edition is that its support of epub format is quite poor. I have several epub books that I am unable to read on the device due to seeing page error on the screen.
People have posted in regards to these issues, but no new firmware or fix has been made available to address it. I have to use pdf instead that at least allows me to read the document.
I have seen no response from Sony as to why these issues are going unaddressed. I guess they either cannot fix it or do not want to fix it. I would not be surprised if your reported issue receives the same treatment.

Trying to download book from kobo to library then to PRS-350 reader

I am trying to download some books that I have purchased at the Kobo site into my Sony PRS-350 library so that I can drag them onto my Sony reader device. I have contacted Sony who couldn't help so they passed me along to Kobo, who also couldn't help, so they have sent me along to get help from Adobe.
I am really hoping that you are able to help me so I can get reading on my Sony reader device.
I keep getting a 'download failed' error message when I hit the download prompt on the Kobo site. I have installed all the new software with Sony and Adobe and still no luck.
Please help me!! I look forward to hearing from you soon
Thank you so much!!
Darla

I am trying to download some books that I have purchased at the Kobo site into my Sony PRS-350 library so that I can drag them onto my Sony reader device. I have contacted Sony who couldn't help so they passed me along to Kobo, who also couldn't help, so they have sent me along to get help from Adobe.
I am really hoping that you are able to help me so I can get reading on my Sony reader device.
I keep getting a 'download failed' error message when I hit the download prompt on the Kobo site. I have installed all the new software with Sony and Adobe and still no luck.
Please help me!! I look forward to hearing from you soon
Thank you so much!!
Darla

Prs-350,trying to download book, keeps telling me it is fullo, had 182 and deleted about 40 books bu

prs-350 reader, finally ready to download a book from kobo, but my reader keeps saying it is full, i had 182 books and deleted about 40, so I should have room. can you please help me?

Hi
Control the amount of memory free on your PRS-350 info menu, I think on:
[Home]-->[Settings]-->[About] (Total memory approx 1,4GB)
(Perhaps you deleted ebooks only from PRS-350’s database, but ebook’s file still exist on reader or file deleted were too small and new one is too big (containing images, for example))
Jannis

Why does ADE 4.0 not recognize my Sony PRS-350?

Why does ADE 4.0 not recognize my Sony PRS-350?

Hi olvaso
I have the exact same problem and needless to say, I am really pissed off!!!
Such technology should not have compatibility problems, either your reader can download ebooks or else it should not be sold as an ebook reader.
I've had to download a DRM removal tool in order to read ebooks that I PAID FOR on a regular e-reader that I REGULARLY BOUGHT!!!
The problem is, not all e-books can get unlocked so I already have 4 books I can't read except on my PC.

Sony reader PRS-350 - Problems still unsolved?

iMac does not recognize Sony PRS-350 Reader when USB connected. This problem was first described in 2009. In the Reader Library software, Error is displayed where it should be Reader. Moving downloaded books is impossible. Could it be true that Sony still has done nothing to repair this? Any advice is welcome, thanks!

The way you describe your problem tells me that it may be because of the
digital rights assigned to the ebook. Publishers and resellers have the
ability to restrict downloads to your PC.
With ADE in Library mode, put your cursor on the title of the ebook. A
small arrow will appear. Put your cursor on that arrow, and a drop-down
menu will appear. In the middle, you'll see the digital permissions
embedded in the ebook, and I'd bet that the one about copying says
'no'.... If this is the case, you can go back to the source and complain.
They might - or might not - be able/willing to do anything about it.
Hope this helps!
============

Trouble with Sony PRS 350

I have had a Sony PRS 350 ebook for a couple of months, and regularly plugged it into my ordinary MacBook to recharge it. It made no difference whether the lid on the MacBook was open or shut.
A week ago, my MacBook Air arrived I now plug the ebook into one of the USB-ports on the MacBook Air to re-charge the ebook. All goes well, unless I shut the lid on the Air. When I re-open the lid, I am told -- wrongly -- that I have disconnected a device without first ejecting it. I then find that the ebook has frozen, and must use a straightened paper-clip to restore it to life.
Any suggestions, other than to take the MacBook back under the guarantee ?

What I assume is happening is that you MBA is going to sleep when you close the lid, terminating the charge. One the charge stops, the PRS-350 puts itself into standby after 10 minutes and is unavailable to reconnect when the MBA comes out of sleep.
I recommend that you simply buy a cheap Blackberry charger with a micro USB connector and use that to charge you reader. The reader will charge more quickly and you will be able to use it while it is charging. For more info, go to http://www.mobileread.com.

PRS 350 Stylus

I'm curious how many other owners of the Reader PRS 350 have had the stylus break apart. The top of mine simply fell off recently while it was properly stowed in the device. I had perhaps used it on one or two occasions since the device was purchased.
I have contacted Sony support and have been told I can purchase a new one for US$ 62.91 plus tax and shipping; however, I think that is an exorbitant cost for such a tiny piece of plastic.
Has anyone had luck in obtaining a free or reasonably priced replacement stylus from Sony, or from another source? Any help would be greatly appreciated.

The part numbers for the stylus are:
A1786740A Silver
A1799066A Pink
A1799099A Blue
I would recommend that you call Sony customer relations team on the pricing:
http://esupport.sony.com/US/perl/contac ... mdl=PRS350

PRS-350 clearing memory?

I got the PRS-350 for Christmas and have been pretty happy with it except for one thing... it periodically clears the memory of all my notes/bookmarks, etc. The books I have downloaded onto it themselves stay there, but all the settings and notes are lost. I'm not doing anything silly with the reader (dropping it, keeping it in a place where it's knocked about) or anything like that... I'll just turn it on and everything is gone. This is really frustrating, as I have a couple texts that i was taking diligent notes on that are now lost. What's the deal? What ciould be causing this? And is there any way to get my notes back?

Hi,
Have you tried to store your books and associated notes on the SD card rather than using the Sony internal memory for storage ?
I did experienced some funny things using the internal memory, especially at the boot time.
So ...
Pat

When one or more family members who have been sharing one iTunes account wants to create their own iTunes account can they each upload the music/apps from the shared iTunes on their devices to the new iTunes account?

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I can't get some song on my iphone they work off of the computer but they wont show up on my phone they are in the "on my iphone" section but they gray and have a gray dotted circle next to them i have tried every thing I just want them on my phone HELP!!!

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HT4972 I have ipad 1 . And i want to update it from ios 4.3.5 to ios 7 but i can't why ?? Please help me becouse i can't download apps from app store !!!!! I would suggust: 1 to create a big camera for i pads and ipods and iphones so we can put it in a

I have ipad 1 . And i want to update it from ios 4.3.5 to ios 7 but i can't why ?? Please help me becouse i can't download apps from app store !!!!!
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Apple the best
H.M

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No suggestion about the camera, but given that Apple's attitude seems to be to focus more on the more mobile devices for photography (the iPhone and Touch cameras got features, the iPad and mini didn't), that is highly unlikely. You can tell Apple what you want, but you'd probably be money ahead to get a digital camera.
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I have a PRS 350 ereader - it want charge & appears frozen

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