I have a white screen on my ipod.  i have tried pushing the two buttons at same time but it doesn't work. i tried restoring on itunes but can't because of the password on ipod

My ipod 4th gen. has a white screen.  i have tried pushing the two buttons but it didn't work.    I have tried to restore on i tunes but because there is a pass code on the ipot, it won't let me.  Any ideas?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software

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