I have an officejet 7500 e910 cannot connect to my eprint web services.

I have an Officejet 7500 E910.
I registered and got my eprint address.
I tried to login and cannot remember my password. Tried forgot password link, entered email address, clicked ok, and nothing happens. the box stays, I don't get an email from hp, I cannot login to my printer's address, nothing....
Also tried connecting directly from printer's control panel. Nothing. Printer cannot connect to server, try using proxy settings, etc...
Could somebody please help me figure this out?

Make sure you are entering you personal email address not the printer's email address. Check your email spam folder for the email from hp. Let me know if this helps.
I am an HP employee

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OfficeJet 7500 E910 cannot print wirelessly

I have an OfficeJet 7500 E910 which will not print wirelessly the Error Message is "Unable to communicate with printer"
- Windows 7 64-bit
- Error Message is "Unable to communicate with printer"
- printer is connected to the wireless network ok & can access internet to check firmware status
- I have installed latest drivers, run the various fault fixing HP utilities, checked that the firmware is updated
- I have tried applying a manual ip address
- computer and network can see the printer and tell me that is has been installed over trhe network ok
Not sure what to try next...?
JW

Hello
Are you using any firewall or some security software in your computer?
If so, you can try troubleshooting the security/firewall settings using the steps provided here
http://www.hp.com/global/us/en/wireless/troubleshooting.html
Hope this helps
Ramya
I am an HP employee.

Cannot connect to HP ePRINT Web site with LaserJet Pro 400 colour MFP M475dw

LaserJet Pro 400 color MFP m475dw- Just installed. Scan, print ,copy ,fax all working fine! using WiFi
Using IMAC OS 10.8.2 with all updates
Using Netgear router DGN2200v3
Printer will not connect to HP ePrint Website
Printer connects to the Hp Support and Profile for fax set up etc. But the "HP Web Services" Section when entered and hit the Enable Button-- It does not connect to the site --- it just seems to just refresh.
if i try to connect thro the printer not the imac and try enable web services it says" Connecting " on the screen BUT after a few minutes of trying -------- then says " CONNECTION ERROR-- the printer is unable to connect to the service. Check the internet connection
ANY IDEAS-- AM I MISSING SOMETHING ???
MANY THANKS
This question was solved.
View Solution.

I would try pulling up the embedded web server (EWS) by entering the IP address for the printer in to a browser and set a static IP address & DNS.
The information for the default gateway, subnet mask and that IP address can be accessed from the Setup menu on the front panel, go to Setup>> Reports>> Network summary and that will print it off.
Once you have entered the IP in to a Browser and have the EWS pulled up, navigate to the tab at the top labeled “Networking”. Then click on IPv4 in the left column; that will bring up the Address configuration page. Set the radio button to manual and fill out the IP address, Default gateway and Subnet mask with the information from the report. Do not worry about filling out the portion titled WINS server, that can be left alone.
You will then want to fill out the DNS portion of the page, The Preferred should be set to 8.8.8.8 and the alternative/secondary should be set to 8.8.4.4. Then click “apply”
Power cycle the printer. Turn it off, wait 30 seconds and then turn it back on. Once it is completely up and running reattempt to connect to web services.
I am a former employee of HP...
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HP Officejet 7500 E910 Network. When asked to print "Unable to Communicate with Printer"

My printer has been functioning well for some time. When my some installed a new wireless modum I would often receive the error message "Unable to Communicate with Printer" but it would blink a few times, then connect and print. As of three days ago I receive that message when trying to print from both of my laptops. I am wireless and have checked the wireless signal and it is strong, The wirless connect symbol is lit on the printer. I ran a wireless Network Test Report on the printer and the results indicated no problems.
The printer woks if I use it manually to print or scan. Neither printing nor scanning work when command is sent from my computer. The Wireless Network Test Report printed fine. Interesting though the Wireless Network test Report had the following date: Jan-00-00 00:00AM.

Hello @Dalead,
Welcome to the HP Forums!
I understand you're receiving a message stating "Unable to communicate" when printing a document using the Officejet 7500 E910. I will do my best to assist you! I would recommend following this entire HP document on Printer Does Not Maintain Wireless Connection.
Try assigning a static IP address and let me know if this resolves your issue or not. I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

Can't re-install HP Officejet 7500 E910

Hi,
Got in this morning and the printer wasn't working. I tried to fix it using the various steps in this forum but without a luck. Next I removed the printer, re-set the printer's wireless network and now trying to re install it.
However, when I tried to add printer via the Control Panel>Hardware and Sound>Devices and Printers, the computer does not pick up any devices (to be added).
When I clicked on 'The printer that I want isn't listed' and 'Add a printer using TCP/IP address pr hostname', then entered the IP adress, the computer still cant pick up any printer.
I have also unistalled the driver.
Can someone please help on how to re-install the printer and the driver as if I am installing it for the first time?
Regards

Hello @WestMelb ,
I understand that you are having issues installing the Officejet 7500 E910 onto your computer, in an attempt to fix the printer not working.
I would like to first as a few questions that will better allow me to assist you.
What is the version of Windows installed on the computer?
Print and share the results of a Wireless Test Report; touch Setup, Network, Wireless Menu and then Wireless Test Report.
What type of router is the printer and computer connected to?
Look forward to hearing back from you.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Tourbles with HP Officejet 7500 E910

I have my HP Officejet 7500 E910 network, now i can not connect to my network switch, nor by wireless. Also i can not move into the printer software from its small monitor, the bottoms on the sides of the monitor are not working, Any help how to retrive my printer back?

Hello Primevent,
Welcome to the HP Forums.
I see that you are having an issue with connecting over a wireless network.
I do have a few steps that we can try to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a document that deals with when the Printer Does Not Maintain Wireless Connection.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I have an HP Photosmart 7510 & cannot connect by WiFi, I have tried the support fix with no success.

Hi
I have an HP Photosmart 7510 & cannot connect by WiFi, I have tried the support fix with no success.
I have tried the suggested from below;
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&cc=uk&dlc=en&lang=en&lc=en&product=507...
I have not tried to assign the static IP address suggested in step 6 on the web link above, I am not that technical & do not fully understand how to perform this task & am surprised HP expect retail client to follow this, if is a bit technical I think you must agree.
Anyway, the WiFi or Wireless blue led is blinking.
If I try to discover my wireless network, it is not displaye like it used , nor are my neighbors, my mobile Samsung Galaxy S displays my network and my neighbors when the phone in placed by my 7510.
When I try to enter the SSID & key, my 7510 times out without connecting to my router.
My pc is connected directly to my router (Buffalo) and I use a Fujitsu Desktop running Win 7 32bit.
By the way, I have done a "Factory reset" to my 7510 & this did not help at all.
Can anyone help?
Is my 7510 faulty?
Thanks in advance.

I saw your post and forwarded it to the right people for their review. You should hear back from someone shortly via private message on this Forum.

AirPort does not have an IP address and cannot connect to the Internet.

Wi Fi problems
I have recently changed from a old netgear router to using a vigor 120 modem with airport extreme
Internet connection is established but my airport express reports "AirPort does not have an IP address and cannot connect to the Internet." although status is ON and the correct wifi address appears.
My iPhone also identifies the correct network but cannot connect
Any suggestions?

I don't have any phones, so not aware of the options, but on a Mac to fix this problem it'd likely be...
Instead of joining it from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed. Before I went through network diagnostics and all of that stuff in system preferences, and then I tried the "Join Other Network" method, and now it works like a dream.
https://discussions.apple.com/message/17028445#17028445
Or...
Go to System Preferences
Click Network
Highlight AirPort and click Configure...
Choose “By default, join: Preferred networks”
Select your access point and Remove your access point with the minus button.
Launch your keychain access in Utilities and delete your access point keychain entry.
Reboot

HT1386 I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device has timed out' and never connects. How do i fix?

I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device timed out' and never connects. How do I fix it?

Hi Kaitlynlh,
Thanks for using Apple Support Communities. If your device is timing out, I would try restarting the iPhone and attempting to connect again. If the issue still persists, try resetting as well. You can find instructions here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

Cannot enable ePrint Web Services - get internet connection error for HP LaserJet 1102W

I have a HP laptop running Windows 7 Professional 64 bit. We just changed over to Comcast internet service from AT&T where my HP LaserJet 1102W was set up for ePrint. After several hours, I was finally able to add the 1102W printer to the Comcast network, access the Embedded Web Server tool and print wirelessly but I cannot set up ePrint. I have deleted the printer but cannot get it to connect to Web Services. I keep on getting: Connection Error. Check Internet Connection but again, I can print wirelessly successfully to the printer but would like to be able to set it back up for ePrint. My Comcast router is an Arris TG862.
I have updated the firmware and used the HP Print and Scan Doctor tool but still am not able to get the ePrint Web Services to connect. Here is the information from the Networking page of the EWS:
IPv4 Configuration
Warning: A change in the IP Address will result in loss of connectivity to the browser.
IP Configured By: DHCP
Host Name: NPIC968F8
Domain Name: hsd1.tn.comcast.net.
IP Address Configuration
X Automatic IP Manual IP
X DHCP
BootP
X AutoIP
Manual IP Address:10.0.0.89
IP Subnet Mask: 255.255.255.0
Manual Default Gateway: 10.0.0.0
DNS Address Configuration
Preferred DNS Address: 75.75.75.75
Alternate DNS Address: 75.75.76.76
WINS Address Configuration
X Automatic WINS Server
Manual WINS Server
Manual Preferred WINS Server: 0.0.0.0
Here is my ipconfig information:
Wireless LAN adapter Wireless Network Connection:
   Connection-specific DNS Suffix . : hsd1.tn.comcast.net.
   Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 1000
   Physical Address. . . . . . . . . : 8C-A9-82-A3-F9-5E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c57:eb2b:5144:2ea5%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, March 29, 2013 1:24:52 PM
   Lease Expires . . . . . . . . . . : Saturday, April 06, 2013 11:09:24 AM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 378317186
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-CE-4E-8C-10-1F-74-11-22-71
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
There appears to be a known issue with the Arris TG862 router and supposedly a new firmware is to be released soon but just checking to see if anyone has been able to resolve this issue.
Thank you!

Hi Surf1981,
I understand that you're not able to enable web services on your printer. I would try steps listed below.
1. Open an internet browser type printer's IP address.
2. Should bring you to the printer's status page.
3. Select networking tab at the top.
4. Left hand side select Network Identification.
5. Under DNS address Configuration select Manual DNS Server.
6. For Preferred enter 8.8.8.8
7. For Alternate enter 8.8.4.4
8. Select apply. You might get a warning saying this could interrupt connection that's fine.
9. Turn printer off for about 30 seconds then try again.
**If you find this helpful or want to say thanks make sure to click the white star under my name to give me Kudos. **

Windows 8.1 cannot connect to group policy client service

Windows 8.1 laptop under administrator account has this "cannot connect to group policy client service" error.Found the following instructions on internet but I don't see this "Replace owner on subcontainers and objects" box on Permissions/Advanced
popup windows ???
Could anyone help ?
Change the permissions on the relevant keys configuring the Group Policy Client service to allow Full Control to Administrators
Open regedit (Start > type regedit in the search box) and navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\gpsvc
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Click Advanced, then click Owner.
Choose Administrators and check the Replace owner on subcontainers and objects box.
Exit the permissions dialog and then open it again.
Click Advanced, then choose Administrators and click
Edit…
Check Replace all child object permissions with inheritable permissions from this object.
Click OK and confirm; exit.
Thank you,

Hello CarLover,
Based on my test, the option Replace owner on subcontainers and objects exists in Windows 7, but doesn’t exist in Windows 8.1.
Please take a look at the screenshot about the option in Windows 7.
Please take a look at the following thread similar to this issue.
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/why-wont-windows-connect-to-the-group-policy/b73107f8-8447-4599-87a5-65ecc6a63aa0
Best regards,
Fangzhou CHEN
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

BAM Server stopped working - Cannot connect to the Oracle BAM services

Hi,
On logging into the OracleBAM page, I get Error 500 - Internal Server Error.
Caused by: java.lang.reflect.InvocationTargetException
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Hello SOA gurus,
We're getting the same error as well. Our's a Linux environment and we've configured 2 managed servers (soa_server and bam_server)
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IPhone 3G cannot connect to the Lotus Traveler service on LotusLive Notes

I have this answer from IBM regarding conection between my Iphone 3G and Lotus Live:
IPhone 3G and early iPod Touch devices cannot connect to the Lotus Traveler service on LotusLive Notes
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Further examination of network traces would show that the Apple device is making its request without the requested session cookie and instead there is a header in the data named X-Bad-iPhone-No-Cookie.
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Does somebody had this issue and how it was solved?

Try the following steps:
Plug into iTunes, and click "check for updates." There may be a new network settings file to update (separate from the firmware updates).
Settings > General > Reset > Reset Network Settings
Restore as "new iPhone".
Replace the SIM (from AT&T)
Make appt. with Apple store "Genius Bar."
Message was edited by: modular747

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Helpme I have error when I try connect from struts to web service

helpme I have error when I try connect from struts to web service using basic authentication . the error message is
[SOAP Exception: fault code= SOAP-ENV Protocol; msg=Unsupported response content type "text/html" must be "text/xml"; ] Response was <html><body> 401 Unauthorized </body></html>
I'm not using ldap for authentication only xml (jazx-data.xml) ... I already create user with jazn.jar for that user , and I dont know why it still error like that ..
Please helpme I don't have anytime more to find the mistake , ??
I'm using Jdeveloper 9i , and oc4j 9.0.4 Server (Not embedded with Jdev)
But when I use with sample java client it success .....
then I try with Struts the response is unsupported response content type text/html must be text/xml response was 401 Unauthorized

1.The reason why this error occurs is, we are getting non SOAP response when the program is expecting a SOAP response. Did you set the proxy server correctly? Try to handle the exception and see the content type of the response in your program.
2. While creating the client stub u must check an option for authentication for webservice .should solve ur problem.
thanks
sirisha

I have an officejet 7500 e910 cannot connect to my eprint web services.

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