I have been prompted to update my payment info on iCloud but can't see where to do it!

When I go into settings > account info … I follow the payment info prompt but am led to a screen that gives info on account verification but nowhere to actually do that. I cant see where I am supposed to a) update payment info or b) do the verification process. I am trying to do all this on an iphone 5C
..any help would be much appreciated - many thanks in advance.

Just found the answer to my question and updated my payment info from this thread http://support.apple.com/kb/ht1918 - question answered ... thanks to the previous poster for the info.

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I can't update my payment settings for iCloud; how can I fix that?

I have been promted to update my payment info for my iCloud acct, I followed the directions from the email, but I cannot seem to update my payment info. How can I do that?

Hi mhart0604,
If you are having issues changing or updating your billing information for your iCloud account, you may find the information and steps outlined in the following articles helpful:
iCloud storage upgrades and downgrades - Apple Support
Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
Regards

I have been trying to update my cc info and for some reason it has kept saying that the cc info does not match with the bank so the transcation failed every time I was trying to download something even when it's free but my cc got charged $1.- each time.

I have been trying to update my cc info but for some reason it has kept saying the cc info did not match with the bank info so the transaction failed every time I made an attempt to download something even it was free. However, I saw my cc online got charged $1.00 everything I was trying to update my cc info ...why?

Im wondering why my post hasn't been answered yet. I did file a report with the BBB and I had a rude representative from Verizon call me named Steve. He said I can file all of the reports I want and I will just keep getting calls from him. I can understand why my phone couldn't be replaced because of the small crack. I guess I have to eat that one (but it sucks because the lollipop update is what caused the problems) but what about all of the data overage I had to pay for for trying to fix this phone because of a lollipop update. I dont think it is fair to have to pay that as well. In addition, because I have an east coast phone number but live on the west coast, I cannot have tech support after 8pm. Verizon has cut this off. Im very dissatisfied and I have been a customer of Verizon for 13 years. Im hoping for a response this time.

HT201303 I have been trying to change my payment option / Account details but no luck

I have been trying to change my payment option / Account details but no luck

Two approaches, you can go to http://appleid.apple.com and then use Manage Account to make changes, or you can follow the process per the knowledge base article:Change or remove your payment information from your iTunes Store account (Apple ID)

HT1918 I have been trying to update my payment information and I am unable to do so, can you please assist?

Can you help me update my payment information in itunes

You should be able to update your payment info as described on the page that you posted from e.g. by logging into your account via the Store > View Account menu option on your computer's iTunes. If that isn't working, then are you getting any error messages, and what are you trying to change your payment method to e.g. debit or credit card ?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and if it's being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

HT1918 I have been trying to update my payment method on my iTunes & Apps store and it won't update, my iPhone 4 and it just keeps telling me that I need to contact iTunes support

I guess I have more then one Apple ID accounts and I own a little money on both and I am willing to pay and when I try to update and put my new payment method in my iPhone it tells me I need to contact iTunes support, the apple id I'm useing now is xxxxxxx and I know that I had one with xxxxxxx but apple won't let me use that one anymore it just say account nolonger promitted. Please help
<Edited By Host>

Have you contacted iTunes support ? If not then you can do so via this page (these are user-to-user forums, and I've asked the hosts to remove your email addresses from your post) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT2731 I have been trying to update my ipod and it keeps saying can't connect to the store but I'm able to purchase apps from the store. Which I did right after it said that???

I don't know what's going on with my ipod it keeps saying can't connect to store when I try to download updates but I can still buy apps from the store???

Make sure your system time & date is set properly. If it is not, then move it backwards 2 months, then try to connect to the store. Good chance it will work then.
Change it back after again.

TS1424 When trying to get into apps I keep getting a error message the "cannot verify identity of server" and it's not accepting my Apple ID password. I found something that said I have to accept the new terms and conditions for iCloud but can't get in

Getting a verification error when trying to get into the apps,

I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul

How can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552

HT201303 I have been asked to update payment information, when that information was updated it says the card has been denied? i entered the information twice and it still says denied?

I have been asked to update my billing information on my account, when I update the account the info that comes back is that the card is denied? i have enterd it three times, and I know that the card is good and not expired. can anyone give me any advice?

How were you asked to update this information? Was it in an email? - if so you need to check whether it's genuine by looking at the sending address and the long header, and the URL of any link in it. If you are not absolutely sure it's from Apple you need to stop the card.
If you were actually on the iTunes Store having gone there directly then the request would be genuine, so no worries there, but you will need to contact Support. Go to https://getsupport.apple.com ; click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.

I have been trying to update my apps no luck it keeps on saying my payment info not correct but it is help

Can't put apps on an cant update apps saying my payment info not correct but it is

What country is your account with Apple located? The billing address for the bank card must be identical to the way the bank shares that info with Apple or the transaction cannot be completed. The 3 digit security code on the back of the card must also be correct and the postal code.

I have been trying to update my software and since I changed my password, nothing works. I am now updating again and don't know what to do.

I have been trying to update my software and since I changed my password, nothing works. I am now updating again and don't know what to do. I am prompted to contact the Itune store and get this song and dance to get here and still the software such as purchased apps hang but don't update or mount.

What password?
What update?
Step by step, specifically what are you attempting to do?

I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

Why am i asked to update my payment info tho it is still the same andgets declined ? Is it because i only have $2 or another reason?

I Have been tryin to update and download free apps but i keep getting to verify my account because my payment info needs to be updated yet it is the same but once i but my info in it tells me it is declined is it because i only have $2.91 in my account or is it something else?

It could be. The app store puts a small hold on the funds when you try to download apps, even free ones. I thought it was only a dollar though, so having 2.91 should be ok. And I'm guessing since you have a set amount it's a gift card? Because if you have a credit card on file it could be as simple as the expiration date being out of date. If it's a debit card then that could be the reason because iTunes doesn't accept debit cards anymore, only credit cards.
Are you getting this message as you try to download? Because if it's a separate e-mail it could be a phishing attempt.
http://www.apple.com/support/itunes/contact/
You could always try to contact iTunes support and see if they can give you a definitive answer.

After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list.

After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. But no other appleID has ever been used on my computer, how could this be resolved?

Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

I have been prompted to update my payment info on iCloud but can't see where to do it!

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