I have been shut down from my previous email address as I left my company's email system, I am now on gmail and have changed my Apple Id and password successfully unfortunately I dont understand what I need to do to change my ICloud, IFace etc...ID?

I have bene shut down from my previous Apple email ID as i left my company email' server. I have move to gmail and have successfully reset my Apple ID accordingly. My iCloud, IFace etc...unfortunately pop up with the previous email address and I dont remember the password, so I cant get in and change it to gmail! Anyone out there knows what to do, i would be very grateful, thanks. M

First thing to try is just to sign out on all your devices. If you can do that you can just sign in with the new ID. However if you've set up 'Find My iPhone' you won't be able to.
In that event go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

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HT204406 itunes crashes my computer (windows 7) while trying to upload my music. Its happened multiple times now and I have no songs which are more than 200 mb. Dont understand what is breaking it

My itunes keeps crashing while trying to upload music ti icloud using match. I have checked my collection and there are no songs more than 200 mb. The problem is getting so bad that now my OS (windows 7) is crashing. Dont understand what is breaking itunes....

My itunes keeps crashing while trying to upload music ti icloud using match. I have checked my collection and there are no songs more than 200 mb. The problem is getting so bad that now my OS (windows 7) is crashing. Dont understand what is breaking itunes....

Fell asleep on ipod touch password was reset 2 dont no what

fell asleep on apple ipod the password reset to i dont no what. Cant open for 6 million minutes thats like 40 yrs!!!!

Restore the iPod in iTunes. Set it up as new. Later, sync your music and apps.

Old school with CS2. Haven't used in a while and am unable to use the program as it says my serial number is invalid. Customer service tells me the server for CS2 has been shut down. Then they sent me here for help. Does anyone have any advice?

I don't have a clue what I am doing with this. Here is my discussion with Customer Service:
Naresh: Hello! Welcome to Adobe Customer Service.
Naresh: Hi Mary.
Naresh: I understand you have been getting invalid serial number, am I right?
Mary Vance: Hi
Mary Vance: yes
Naresh: Please provide me with the serial number, Mary.
Mary Vance: I provided my serial number here
Naresh: Thank you for the serial number.
Naresh: Please allow me 2-3 minutes while I check your serial number.
Mary Vance: no problem
Naresh: Thank you.
Naresh: Thank you for being online.
Naresh: I would like to inform you that the server for CS2 products have been shut down by adobe since then you are not able to install the product.
Naresh: However, I will provide you the link to download CS2 application. Please visit the following link.
Mary Vance: will this allow me to reinstall Photoshop?
Naresh: Yes, Mary.
Mary Vance: ok...what is that link?
Naresh: Please clcik here to download.
Mary Vance: thank you....trying it now
Naresh: You are welcome.
Naresh: I will also provide you the link for further information regarding the installation of CS2 products.
Mary Vance: the download doesn't have anything regarding installation
Naresh: Please click for the information.
Naresh: I am sorry for providing wrong link.
Naresh: Please click here to download.
Naresh: The 3rd link is for the download of CS2 Photoshop.
Naresh: Were you able to view the download link, Mary?
Mary Vance: what file in that download is supposed to help me?
Mary Vance: the first and 3rd link were the same
Mary Vance: when trying to load from my software, I get the message saying my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
Naresh: Mary, Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Naresh: So you will have to download the software from the above link.
Naresh: May I know in what OS you are trying to install the software?
Mary Vance: the link sends me to a CS2 help package
Mary Vance: windows 7
Naresh: I am sorry you will not be able to install the CS2 application on Windows 7 since it does not support CS2 version.
Mary Vance: I have had on here for a few years...why all of a sudden would it not work? Illustrator is fine.
Naresh: Okay.
Naresh: You can try downloading the software.
Mary Vance: was the original link that you sent me suppose to allow me to download Photoshop?
Mary Vance: I did try and got the message that the serial number is invalid. Is there any way to get around this or should I throw it away?
Naresh: May I know whether you uninstalled the product.
Naresh: ?
Mary Vance: I did uninstall Photoshop only. Then I tried reinstalling Photoshop only and got the message about the serial number.
Naresh: I check and see that it seems to be a technical issue, I request you to please post your query to the forums so that you will get the resolution from our expertise and I'll provide you the link to visit the forums.
Naresh: Please click here to visit the forums.
Mary Vance: I guess I will try that.
Naresh: Yes, please.
Naresh: Is there anything else I can help you with?
Mary Vance: I don't see where you helped me with this yet, so I guess not!
Naresh: I am sorry for the inconvenience.
Naresh: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Any help would be appreciated.

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

Proxies for Mac OS X have been shut down. Please help!

all my proxies have been shut down in mac osx. im trying to find automatic proxy config and i need a .pac file. where would i get one? i am a newb when it comes to proxies so i need all the help i can get. i want to enable HTTP and HTTPS proxies and any others that i may need. please help.

HelsBels1986, first power the computer down, now wait a few minutes until the machine is complete settled. Now press the startup button and restart while holding down the Option key. This should Open Startup Manager and give you a choice of startup disks, choose the Tiger Disk as your startup drive. Once the disk mount choose English, then go up to the Main Menu to Utilities and scroll down to Disk Utility. Once DU opens choose your start up drive in the upper hand column of the window an run Disk Repair from First Aid in the upper Tabs. Now check the SMART Status of your hard drive at the bottom of the window, it should say Verified. Next select your startup volume in the left column and run Repair Permissions.
If all checks out go back up to the Main Menu/Utilities/Startup Drive and choose your hard drive and choose Restart.
Joe

Unable to bootup after Yosemite install. have to keep shutting down from rear button. it does come on after a few times but then hangs at user login again. If you get in it is great. Seems faster than Mavericks but there is some sort of issue, bouts

unable to bootup after Yosemite install. have to keep shutting down from rear button. it does come on after a few times but then hangs at user login again. If you get in it is great. Seems faster than Mavericks but there is some sort of issue, bootup /login.

Knock on wood, this seems to have been my problem as well. I stumbled on this thread after dealing with this ridiculously-long boot times for the past several weeks.
I just reinstalled McAfee Antivirus and my Macbook Air booted up in less than 1 minute. No more hanging on the boot-up progress bar. No more hanging after I click on my user's avatar on the log-in screen. Bootup would often take 5+ minutes and sometimes never complete.
This has been SUPREMELY frustrating.
THANK YOU SO MUCH FOR POSTING YOUR RESPONSE!!!

TA44475 I have just bought a new macbook and trying to add all my music to my new itunes from a previous version of itunes (iTunes 9) in my seven year old Mac. I can import all the MP3 songs but iTunes ignores all the m4a format files. What to do?

I have just bought a new macbook and trying to add all my music to my new itunes from a previous version of itunes (iTunes 9) in my seven year old Mac. I can import all the MP3 songs but iTunes ignores all the m4a format files. What to do? I have copied them into the music file along with the mp3 files but they still dont open in iTunes.

From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also... have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html

RMBP: Sometimes, after having been shut down, i have to press the power button several times before the machine starts up. It's 3 weeks old, and this has happened 2 times now. Is there something wrong with my rMBP?

rMBP: Sometimes, after having been shut down, i have to press the power button several times before the machine starts up. It's 3 weeks old, and this has happened 2 times now. Is there something wrong with my rMBP?

Did you purchase the Mac new?
You have 14 calendar days from the time your items are delivered to initiate a return as noted here.
Even though you are past the 14 day limit, if it were me, I'd take the Mac back and explain what's going on. Your Mac should work out of the box.
message edited by: cs

HT4528 my Iphone 4s has recently been shutting down functions, not just apps, but all functions after a few seconds. Also, the phone gets extremely warm when this happens and the battery dies quicker. I have reset it, amongst other things, what can it be?

I dont understand what could be ther problem? I have enough space on the phone as well.. this is odd

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each step in order until the issue is resolved.
If none of the steps resolve the issue, a hardware problem exists. Take it to Apple for evaluation.

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with 68%.

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with like 68% left.

Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario

I am trying to download a plug in called adobe flash player 10.1.102 and error shows up that says instalation encountered errors sign in under administraive privileges and try again and i dont understand what that is or what to do. help please!

im tryin to down load this plugin like it keeps suggesting because none of the video clips or games of any sort is showing and it wont download. it keeps saying theres an error and i need to sign in under administrative privileges but it doesnt give me that option. i dont understand what to do> help please!!!

Follow the instructions below. Note the part about "Windows 7 and Vista".
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "Download..." page below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*Download and information: http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
 
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
*Adobe Shockwave for Director Netscape plug-in, version 11.0
*Adobe PDF Plug-In For Firefox and Netscape
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.

My iMac has been shutting down abruptly

My new iMac has been shutting down abruptly the past week and after that I have to wait several minutes to try and see if it will turn on. At first I thought it was overheating, but even after being on less than an hour it shuts down. Does anyone know the reason why this is happenig? Oh, and I was just browsing on the internet, there were no weird programs runnig and the anti virus scan says it's clean.

Back up all data immediately as your boot drive may be failing.
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU D|I/O|nspace-h|n Cause: -|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.

Imac switches itself On even though it's been shut down!

Hi,
My imac switches itself on even though it has been shut down properly (i:e not sleeping)!
Any reasons why or ideas please?
iMac 2 Ghz Intel Core Duo Mac OS X (10.4.6) 20" screen
iMac 2 Ghz Intel Core Duo Mac OS X (10.4.6) 20" screen

Hi Spenny,
Do you have any Apps that are not working properly or Apps that appear open from the Dock and shows the menu bar but no App window?
Have you looked here (System Profiler): Go to Apple Menu > About this Mac > More Info > Contents > Hardware > Diagnostics... you can see what kind of Power up info is contained...
If it were me, I would go ahead and try resetting the SMC and pay careful attention to the instructions. If this does not help, I believe your machine is not actually turning off. So, if were me, I would force a shut down by holding the POWER BUTTON till machine turns off, this may take a few seconds but it will shut down and then go through resetting the SMC again....
Let us know, good luck, Rick
iMac G5 iSight 20" - 30G iPOD in Slimming Black - Mac OS X (10.4.7) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620

Shutting down from a console you're not using.

As described by many users of fglrx or r128 on old cards... when shutting down from inside X, there is a very good chance that the computer will freeze before it finishes shutting down.
Nothing I can do saves that and from others I hear the only way to complete the shutdown is to ssh into the machine and issue that command.
This led me to believe that if the shutdown command comes from an outside source it will finish whether or not the console running X has frozen. I tried this script:
#!/bin/bash
rm /home/dummy
until [ 6 -eq 9 ]; do
if [ -e /home/dummy ]; then
poweroff
else
sleep 5
fi
done
And used touch /home/dummy to turn off the computer. The script runs in console 2 so the poweroff command came from console 2 but i was running X in console 1. Nevertheless I just experienced another lockup and the computer would not shut down.
Any idea why? When someone ssh's into the machine and types "poweroff" the actual command that turns off this computer is coming from sshd correct? And the reason it works is because sshd does not run in the same console as X, it starts up as a daemon before you even login to a console at all. Does that mean if I somehow make the above script into a daemon and start it before logging in, touch /home/dummy will shutdown successfully all the time?
I need some way of shutting down (and using ssh all the time from another machine isnt practical) and I'm really confused as to why sshd can shutdown when console 1 is frozen but console 2 cannot shutdown when console 1 is frozen. The only way to avoid the freeze would be to turn off 3D acceleration and from everything I've read this means starting X without 3D. I'd love to know if there's a way to turn off 3D in the middle of an X session.
Does anyone have solutions? Or am I stuck waiting until I have a server which automatically shuts down my laptop over ssh, when the laptop tells the server it wants to shut down?

Hopefully this will become a non-issue soon as kernel 2.6.23 makes the chance of freezing on shutdown seem like only 1%.

I've tried safe mode but I dont understand what is happening. I tried pressing the power button on and off for several times and nothing happens, I'm always stuck on an apple logo and a spinning wheel. I dont know how to get to the Partition and the DiskU

I've tried safe mode but I dont understand what is happening. I tried pressing the power button on and off for several times and nothing happens, I'm always stuck on an apple logo and a spinning wheel. I dont know how to get to the Partition and the DiskUtility. The Apple Logo and the Progress Indicator will continue to spin and I have literally no idea what to do. i am in desperate need of help. help me pls

Turn it off.
Start it up again and (at the sound of the chime) press and hold the command and the R keys, hold them down until Recovery loads. When it does you will select Disk Utility and you should be on the First Aid tab when it opens, if you are not please select it. Then select the partition (in the side bar, 2nd entry on the list, see picture).
Yours is probably called Macintosh HD.
Once you have selected it go to the lower righthand corner of the First Aid dialog and press Repair Disk.
This will take 10 minutes approximately. Post back when it is finished and tell me what it says.

I have been shut down from my previous email address as I left my company's email system, I am now on gmail and have changed my Apple Id and password successfully unfortunately I dont understand what I need to do to change my ICloud, IFace etc...ID?

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