I have bought an in-app purchase for $8 and it's not working, i need to refund it! It's so stupid! How itunes doesn't help u at all!

I have bought a fring out calling subscription about $8 the app is called fring and it's used to make international calls! It's not working and i want my money back!i have contacted them, but they never reply! Advise: never use fringggggg'

See:
Refunds from the App Store or iTunes - Apple Club

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