I have changed credit cards three times now it will not let me change and says I need iTunes support! How do I get new debit card entered or do I need new account??

My account w/iTunes won't let me change my credit/debit card ! I was able to do it no prob last two times ! Why am I getting message to see iTunes support!

No one here can help you.
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance, or call AppleCare.

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