I have downloaded a digital copy of a movie and when it was completed my itunes said the the couldn't find the file?
the other day i got a movie and when i enterd the code it took it and downlaoded. however when it was done it had the exclamation mark beside it and it said that it coulndt find the file and told me to locate it . Now i also got the itunes extras and they work just fine. what should i do?
Hi there,
You may want to remove that file from iTunes and try re-downloading it from the iTunes Store. Take a look a the article below for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.
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I downloaded a digital copy of the film Hanna and the digital copy was supposed to come with itunes extras (special features) but when I click on it a bunch of code appears as follows in stead of the special features:
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<link rel="stylesheet" href="css/home.css" type="text/css" media="screen" />
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Can I get a new download for the special features?andrewfromcarmel,
I experienced a similar issue with 10.6.8 and iTunes 11.
Several questions:
1. What version of iTunes are you using?
2. Is your iTunes library located on a network drive or a local drive?
3. What error are you getting during the download?
4. Do you have the ability to try and download the extras file on a different computer?
Regards, -
HT1725 error when I downloaded a digital copy of a movie (error 8328)
While downloading a digital copy of a movie from Universal website, download was interrupted.
When I try to resume, I get error message 8328 "An unknown error occurred (8328) Please check the connection to the network & retry"
How do I fix that??
I tried to go to Universal but it says that the Authorization Code was already used.
HELP!Hello, tomyango.
Thank you for visiting Apple Support Communities.
Since a Digital Copy download is attached to your Apple ID, the best option would be to delete the movie that is giving you an issue and redownload it via the iTunes Store past purchase option. I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Download past purchases
http://support.apple.com/kb/ht2519
If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content. I have included the steps on how to let them know.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jason H. -
I have macromedia fireworks mx on an old laptop and want to install it on my new laptop were can I find the download file
Here is a copy of the error
This means : Installation failed.
Verification of the Adobe Software failed
The product you want to install is no valid Adobe product and seems to be falsified.
HUgo
Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Hugo please turn off your e-mail signature.
If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files. You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
To download a fresh copy of the installation files please see Download CS6 products.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
I bought an HD movie. I downloaded the std def version and when I switch to HD, iTunes said I already downloaded it. How do I re-download an HD movie?
Audiobooks are a one-time only download from the store. If you still have your old and haven't copied to over to your computer's iTunes library then you can do so by connecting that phone to your computer and doing File > Devices > Transfer Purchases - it should copy over to the Books paer of your iTunes library (Audiobooks if you are using a Mac with OS X Mavericks on it). You can then sync it to your new phone.
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i have just updated my phone its iphone 4 and when it was updated it demanded something like to restore an d mobile went off ,i dont wanna lose all my data so help me out what to do ,Thanks
yeah its really like that you mentined , so what to do now .
current situation is that i havent yet restored it,phone is off asking for connecting to itunes and after connecting it is demanding for restore, so where can i access to backup data ? -
I had downloaded a Digital Copy of a film with extras on iTunes the other day. The movie is working fine, the extras met with downloading errors and won't work. I've tried clicking the download button but keep getting the same error message. I've already redeemed the code so I can't do the thing all over again! Please help me because I want to see those extras!
andrewfromcarmel,
I experienced a similar issue with 10.6.8 and iTunes 11.
Several questions:
1. What version of iTunes are you using?
2. Is your iTunes library located on a network drive or a local drive?
3. What error are you getting during the download?
4. Do you have the ability to try and download the extras file on a different computer?
Regards, -
I am trying to download a digital copy to i-tunes, but keep getting an error message stating that the disc I am attempting to use is full. What does that mean???
Hi, reagans3.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues with iMessage. I am not sure what troubleshooting steps that you have processed; however, there are some additional steps in the article below that may help.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H. -
I want to redeem a digital copy of a movie and iTunes store rejects the code.
Hello> I have a Blu Ray disk which I purchased that says I am entitled to downloading a digital copy of the title (The Dark Knight). When I type in the a
According to this list:
http://forum.blu-ray.com/showthread.php?t=122431
the digital copy offer for The Dark Knight expired in November of 2009, at least in the US. This is a scam being run by the movie studios; they advertise digital copies on the Blu-Ray and DVD disks they sell, but often don't tell you up front that they're redeemable only for a limited time after the movie is first released.
You'll need to contact customer support for Warner Bros. and hammer on them:
http://www.warnerbros.com/help/customer-service.html
Regards. -
i am trying to put a digital copy from univeraldigitalcopy.com on my i tunes so i can put it on my ipad but it tells me my code has already been redeemed is there anything i can do to make this work thanks for your help
You don't say which film you're struggling to download, I had problems with a-team and I ended up emailing the address on the leaflet, turns out they had a lot of problems with people's codes, they then gave me a new code to use! I have now managed to get the film downloaded?
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HT201209 Problems downloading a digital copy of a movie
I am trying to redeem a digital copy of Despicable Me. When I type in the content code, I get an error message. I checked the UPC product number on NBCUCodes, and it says good until 2016. Can anybody tell me what to do now? Am I just out of luck?
Donna McNamara
[email protected]Error -50 is a very unhelpful generic communications error and can probably be related to a number of possible issues. Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, which probably leaves several hundred options. Here are some:
http://discussions.apple.com/message.jspa?messageID=12744967 - user had two identical drives
HD downloads are Broken with a #50 error - https://discussions.apple.com/thread/3663076 - ISP had inadequate equipment for large download.
Error -50 and 8008 - https://discussions.apple.com/thread/3669623 - user trying to download iTunes video from a different country.
Browse other posts on this forum. There's dozens with similar issues and maybe they can provide some tips. -
I am downloading a digital copy of a movie
but it stopped and said there is an error = -50. how can I fix this and resume my download??
Error -50 is a very unhelpful generic communications error and can probably be related to a number of possible issues. Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, which probably leaves several hundred options. Here are some:
http://discussions.apple.com/message.jspa?messageID=12744967 - user had two identical drives
HD downloads are Broken with a #50 error - https://discussions.apple.com/thread/3663076 - ISP had inadequate equipment for large download.
Error -50 and 8008 - https://discussions.apple.com/thread/3669623 - user trying to download iTunes video from a different country.
Browse other posts on this forum. There's dozens with similar issues and maybe they can provide some tips. -
I just seem to go round in circles - all I want to do is set up iCloud on my pc and I keep being told that I have an apple account but not an iCloud account - help
You're getting that messge because you are trying to create an iCloud account on your PC. You can only create an iCloud account on an iOS device (iPhone, iPad, iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating the account on one of these devices, you will then be able to sign into the account on your PC.
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My new laptop with windows 8 will not download music that I purchase from Itunes.
In Addition to the post by ds store...
You may find these Links helpful...
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
Download Past Purchases
http://support.apple.com/kb/HT2519
Also see this Excellent Link by Pondini on Transferring Old to New...
http://web.me.com/pondini/AppleTips/Setup.html -
I rented a movie from iTunes and right at the end it stopped playing then after few seconds the screen went dark
And I can not go back to main screen or do any thing it just plain dark as if the movie is stuck on stop mode ?!!See if my reply to your thread works : https://discussions.apple.com/message/15975768#15975768
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