I have downloaded an album and some of the songs where sounds are missing what can I do?

I have downloaded an album and some of the songs where sounds are missing what can I do?

Delete the files from iTunes. Go to the iTunes Store. Look to the right side of the iTunes Store window for the Purchased function. You can find all of your past purchases there.

Similar Messages

  • TS3297 I downloaded an album and one of the songs quit after 15 seconds..can't get it to play full song. Ideas?

    I have downloaded an album and one of the songs quit after 15 secs,  any ideas

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • TS3297 I have purchased and downloaded an album.  Some of the songs do not play.  How can I troubleshoot

    I purchased an album.  Some of the songs do not play.  How do I troubleshoot?

    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT204406 I have downloaded soe albums but some of the songs do not play. Help!

    I downloaded 5 albums on my iPhone which work fine. When I downloaded them onto my PC, several of the tracls across all of the albums don't appera to have downloaded correctly. The file size is correct but there is no sound. Also when I try to create an mp3 version to play in the car, I get the failure message: Error occured while converting the file "track name". An Unknown error occured (-3).
    I've tried the apple help but its terrible and absolutely useless! And there isn't a **** email where I can ask for some support!
    Please help.

    Delete the tracks from the iTunes library, allowing iTunes to move the track files to the Trash. Then download the tracks again from the iTunes Store via this procedure:
    http://support.apple.com/kb/ht2519
    That fixes the problem for many people. If problems with the tracks persist, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • TS1424 downloaded an album and some of the songs are skipped.  They are in the list but, it skips over the song

    I downloaded "O Brother Where Art Thou" and four of the 19 songs will not play.  The are skipped in the purchased play list and in music list.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

    I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • TS3297 I purchased an album and some of the songs did not download completely. How can i fix this?

    I purchased an album and some of the songs did not download completely. How can I fix this?

    I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...

  • I have a 5th Gen iPod Touch, I  downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7

    I have a 5th Gen iPod Touch, I  downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7

    Go to Settings>iTunes and App Store and turn off SHOW ALL

  • HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • TS3297 Just purchased and downloaded 2 albums. Some of the songs are imcomplete.

    Just purchased and downloaded 2 albums. Some of the songs are imcomplete.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

    I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

    If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • HT3951 I downloaded an album and 2 of the songs won't play

    I downloaded an album and 2 of the songs won't play and it's showing that the songs are fully downloaded. I have the latest version of itunes. If anyone knows what the problem is and how to fix it, please help!

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those tracks and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. What do i do?

    I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. what do i do?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • HT1349 I bought an album and some of the songs came up as separate songs and not in an album list.  How do I fix this?

    I bought an album and some of the songs came up as separate songs and not in an album list.  How do I fix this?

    Downloading past purchases from the App Store ... - Support - Apple

  • I bought an album and some of the songs do not play all the way through. How can this be fixed or how can I get my money back?

    I bought an album and some of the songs do not play all the way through. I would like help fixing this issue or my money back.

    How to report an issue with Your iTunes Store purchase

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