I have ipod touch 4G . While updating O/S it stopped in between and now it only shows crashed apple symbol. It is neither turning off nor able to go to main screen. what I see is only crashed apple symbol. What to do?
I have ipod touch 4G . While updating O/S it stopped in between and now it only shows crashed apple symbol. It is neither turning off nor able to go to main screen. what I see is only crashed apple symbol. What to do?
Download RecBoot and see if that will kick it into recovery mode, so your computer sees it and you can do a restore.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Similar Messages
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When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
My iphone5 was accidentally disconnected while updating OS8.2 in my MacBook Pro and now it's stuck with an apple logo on its screen and won't turn on or off. What should I do?
Connect to iTunes and restore. If you have difficulty, you may have to put the device into Recovery Mode. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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Can't use the camera function in my ipod touch 4s while updated to iOS 6.0
I can't use the camera function in my ipod touch 4s while updated to iOS 6.0.
There is all black screen when I turn on my camera.
I open the restriction setting already.
thank you.Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.
No sound form :
- Speaker?
- Headphones?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
while updating my iphone software it got intruppted and now showing connect to itune not getting restored please help
Try doing a hard reset on the phone;
1. Hold Home and Sleep/Wake buttons at the same time;
2. Wait for the Apple logo to appear (ignore the slide to Power Off option)
3. Let go of the buttons when you see Apple on the screen
4. Allow iPhone to reboot;
If you are still unable to get the phone to power on, charge, or connect to iTunes; it could possibly require service. (hardware replacement) -
My ipod touch had the passcode type into it to many times and now i cant get into it
my ipod touch had the passcode type into it too many times and now i cant get to work
Then do as the manual says and restore:
iPod touch User Guide (For iOS 4.3 Software) -
Ipod Touch Bricked while updating to 3.1.3
My iPod is a 2nd Gen. I have Windows 7. My update was going fine until the end, when it said that the update failed. I submitted the problem to Apple, but of course that did nothing. My iPod now is a black screen and responds to nothing. Won't turn on, won't enter recovery mode. When I plug it into my computer through USB, it says USB device not recognized. I have taken this problem to the Apple store, and they claim that "It's surely a coincidence that this occurred while updating". I am not in warranty, and they want me to buy a new iPod. My sister's iPod had this exact same problem twice, yet her computer is Windows Vista. She was under warranty, so she just got a new one before we could do any analysis on it. I've pretty much given up on Apple, but would still be pleased if my iPod would work. Any help appreciated.
Welcome to the discussions,
make sure that all needed drivers are installed: http://support.apple.com/kb/TS1538
and that Apple Mobile Device Service is still active: http://support.apple.com/kb/TS1567
More troubleshooting for iTunes not recognizing your iPod here: http://support.apple.com/kb/TS1495
If all drivers are installed and still no connection, connect in recovery mode: http://support.apple.com/kb/HT1808 to restore.
Also delete the ipod software file located in C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates to make iTunes download a new copy when you connect in recovery mode. Maybe the file stored on your PC is damaged. -
My ipod touch 64GB. It worked fine for a few months but now for no apparent reason it has stopped syncing my playlists. Operating sysytem on my ipod is iOS 7.1.2. My itunes is 11.3.1.2.
Please help.What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod -
Ipod touch frozen while updating
Hello, I just bought my ipod touch, and when I had just finished registering the ipod, there was a software update notification which I clicked. It turned off and an apple logo appeared, along with a download progress line. However, it's stayed at the same place for the past hour. I can't seem to turn of the ipod or do anything. Please help asap. Thank you!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
60Gb IPod Touch frozen while updating
IPod is frozen 3/4 way through software update. Next steps?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a 3rd gen 8gb ipod touch when I try to sync it it goes through phase one of the sync and then says sync complete, changing nothing on the ipod
if I reset my Ipod and it wipes everything off and then it still wont sync I will have a worthlerss ipod no tune or apps on itI have checked for latest updates but there are none i had the errors wrong they are actually:
"Attempting to copy to the disc "iPod touch" failed. An error occurred while writing to the device."
"iTunes could not copy "song name" to the iPod "iPod name" because an unknown error occurred (-20)."
the strange thing is i am allowed to take things off because i had some voice recordings and they got transferred into iTunes but its just copying onto the device that is the problem i also checked my Anti-Virus software and it hasn't blocked iTunes or anything associated with Apple. i will also check my computer's manufacturing website for updates. -
i was updating my iphone4 to the latest version but the error occured while updating the phone and than my phone got frozen with the screen of itunes and usb cable but as i connect it to the computer, its not shown in itunes.same screen is shown
please help me1. Try forcing reboot by holding down the home button and power/sleep button at the same time until the screen restarts.
-- IF THAT FAILS --
Let the phone battery drain. -
MMy iPod nano 5th generation is frozen and will not respond. There is a picture of a an artist on it, it has a charge, was used fine 2 hrs ago, won't turn off ?..
Good Afternoon CPilkington1,
If your iPod nano is unresponsive, follow the troubleshooting steps below:
Apple - Support - iPod - iPod nano (5th generation) Troubleshooting
http://www.apple.com/support/ipod/five_rs/nano5gen/
If the issue is not resolved after following the steps outlined in the Troubleshooting Assistant, please reply to this post with additional information or any error messages that may appear.
Regards,
- Judy -
My iPod touch froze while updating to iOS 6 over wifi, what do i do?
I started updating my ipod to iOS 6 over wifi, and it just froze part of the way in to the update, and I am unable to connect to my iTunes account right now.
Looks like you need to put your device into DFU mode:
To put the device in DFU mode, connect the device to iTunes and hold both the power button and the home button down, after 10 seconds, release the power button but leave the home button pressed until it goes into DFU mode. iTunes should then recognize that the device has entered DFU mode and ask to restore.
I hope that helps.
~Lt. Leviathan
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