I have just got an ipad mini 2 and i am trying to back it up however it gets to step 4 then keeps saying syncing ipad but now wont change, what shall i do?

i have just got an ipad mini 2 and i am trying to back it up however it gets to step 4 then keeps saying syncing ipad but now wont change, what shall i do?

Hi Gavinchick,
Thanks for visiting Apple Support Communities.
Start with these tips if your iPad mini is stuck on "syncing" when you try to back it up:
Update to the latest version of iTunes.
Plug the device directly into a high-power USB 2.0 port on the computer. If possible, use a USB port on the back of the computer.
Avoid plugging the device into a keyboard, display, or standalone hub. The USB ports on these accessories may be low-power or only offer USB 1.x connections.
If you are using an accessory, remove the accessory and connect the device to the computer using only the Apple 30-pin to USB Cable or Lightning to USB Cable.
If you have access to additional Apple 30-pin to USB Cable or Lightning to USB Cables, try testing with another if the first one doesn't work.
Restart your computer and device. To restart your device:
Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
Disconnect all USB devices from your computer, except for your keyboard and mouse. Then reconnect the iOS device. If the issue is resolved, reconnect other USB devices, testing after each connection.
You can find these steps and more information here:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Cheers,
Jeremy

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