I have obsolete computers attached to my appleid when I try to add the new computers to my itunes store and purchases to keep all data updated and together....and not have to repurchase. I had a fire...thus, old computers are gone and I cannot unauthoriz

I have obsolete computers and devices attached to my appleid. I cannot deauthorize them as they are gone!!! (Had a fire and had to replace all tech systems) Because I spent alot of monies on my purchases, it would be nice to be able to combine all these items and not have to repurchase them. How can I update the current number of computers and correct ipods, ipads and iphones together; and get rid of all old computers and ipods, iphones that are authorized under the appleid I have always used. I have asked this question before, but received no support or answers. I do have icloud and mobileme, but cant sychonize them either.
I am also seriously considering purchasing a mac, and no longer using the windows pc\s as too many tech difficulties arise when I tackle complicated projects regarding DVD and moving making. However, I still require pc software for my work. Will my current backup network system convert easily? Can it be converted? Will I require a tech and if so, how much will this cost? I have recently invested a large sum into creating a network and backup system that has yet to be working as it should. Unfortuneately it has left me with very little left to try to convert to the mac systems entirely. Please answer my questions in a language that I can understand.....as this problem is affecting my household, organization and office techniques. Would like to take care of this problem once and for all. Mac seems to work with my creative desires much better. Will await your response.....Thank you.

If you no longer have the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420

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restore your contacts and calendar info from the program you sync with

HT1338 My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

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It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384)

Just updated my iphone. Now I can se I have two? iCloud accounts? One of them appears on my phone, and I have forgotten the password. When I try to add the other account, I get the message that this account is already added, but with the name of the first

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Hi, thanks for the suggestion. I have tried as you suggested, and when opening the "purchased" apps some have the icloud logo next to them, but I only have "OPEN" against "Find My iPhone". When opening it up, it goes through the same routine; needs to be updated before proceeding, and wouldn't update because I don't have IOS8.
Anything else I could try, or am I doomed!
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When I try to download the new version of firefox my computer (MacBook Pro) tells me I don't have enough priveleges to carry this out

# Question
When I try to download the new version of firefox my computer (MacBook Pro) tells me I don't have enough priveleges to carry this out

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Hi. I recently purchased 2 ringtones from itunes store. When l asked the sysem provider to transfer my data from old phone to the new iphone 5, it gets override. When i try to download the same ringtones, it asked for me to purchase again. Pls help

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You only get one download.
Did you fail to save your ringtones to your computer?

HT1304 I have many videos that I have purchased thru Itunes, however, when I try to watch them on my computer (pc), Itunes crashes and shuts down.

I have many videos that I have purchased thru Itunes, however, when I try to watch them on my computer (pc), Itunes crashes and shuts down.

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help to identify which such modifications you've installed, as well as some other aspects of the state of the system that may be pertinent.
Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out. Here's a brief summary: You copy a line of text from this web page into a window in another application. You wait about a minute. Then you paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, paste again. That's all there is to it. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken while booted in “normal” mode. If the system is now running in safe mode and is bootable in normal mode, reboot as usual. If it only boots in safe mode, proceed anyway.
Below are instructions to run a UNIX shell script. It does nothing but produce human-readable output. However, you need to be cautious about running any program at the behest of a stranger on a public message board. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of ill effects. If you can't satisfy yourself that these instructions are safe, don't follow them.
The script will line-wrap or scroll in your browser, but it's really a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
If you have more than one user, and the affected user is not an administrator, then please run the script twice: once while logged in as the affected user, and once as an administrator. The results may be different. The administrator is the user that is created automatically on a new computer when you start it for the first time. If you can't log in as an administrator, just run the script as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Triple-click anywhere in the line of text below on this page to select it:
clear; PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && o=$(sed 's/^/ /' <<< "$o") && printf '\n%s:\n\n%s\n' "$1" "$o"; }; PC () { o=$(egrep -v '^[[:blank:]]*($|#)' "$2"); PR "$1"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; PN () { [[ $o -eq 0 ]] || printf "\n%s: %s\n" "$1" $o; }; a=$(id | grep -w '80(admin)'); [[ "$a" ]] && sudo true && r=1 || r=; { [[ "$a" ]] || echo $'No admin access\n'; [[ "$a" && ! "$r" ]] && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=$(system_profiler SPDiagnosticsDataType | sed '5,6!d'); fgrep -q P <<< "$o" && o=; PR "POST"; o=$(($(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); PN "Pageouts (MiB)"; s=( $(sar -u 1 10 | sed '$!d') ); [[ ${s[4]} -lt 90 ]] && o=$( printf 'User %s%%\t\tSystem %s%%' ${s[1]} ${s[3]} ) || o=; PR "Total CPU usage"; [[ "$o" ]] && o=$(ps acrx -o comm,ruid,%cpu | sed '2!d'); PR "Max %CPU by process (name, UID, %)"; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; PC "cron configuration" /e*/cron*; o=$(crontab -l | grep [^[:blank:]]); PR "User cron tasks"; PC "Global launchd configuration" /e*/lau*; PC "Per-user launchd configuration" ~/.lau*; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l); PN "Restricted user files"; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist") || ID=; ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; o=$(system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l); PN "Font problems"; for d in {,/}L*/{La,Priv,Sta}*; do o=$(ls -A "$d"); PR "$d"; done; [ "$r" ] && { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l | grep [^[:blank:]]); PR "Root cron tasks"; }; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2> /dev/null | pbcopy; exit
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You can then quit Terminal. The output of the script will have been copied to the Clipboard automatically. All you have to do is paste into a reply to this message by pressing command-V again.
Please note:
☞ This procedure is all copy-and-paste — type only your login password when prompted. When typing it, you won't see what you're typing. Make sure caps lock is off.
☞ Remember to post the output. It's already in the Clipboard when you see "[Process completed]" in the Terminal window.
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Hi Due to impossibility to upgrade the i tunes version installated i removed the old version but now when i try to install the newer version 10.5.3 the set up hangs on co: collecting information... Please help

Hi
Due to impossibility to upgrade the i tunes version installated on my computer, i decided to remove it because i had needed to sincronize my new iphone 4s. But when i try to install the i tunes newer version the installation hangs on the collecting product information and only after a long wait i receive the following message :
An error occurred during the installation of assembly ‘Microsoft.VC80.CRT.type=”win32”,version=”8.0.50727.6195”,publicKey Token=”1fc8b3b9a1e18e3b”,processorArchitecture=”x86”.Please refer to Help and Support for more information. HRESULT: 0x800736B3
Heeeeeeeeeeeeeeelp

What version of Windows are you using? This is not a problem with iTunes. It may have to do with an issue of the compatibility of a newer version of iTunes with an older Windows system/older hardware.
What do you want to synchronize? If you were previously using iCloud you should be able to restore most of your oringinal content onto your new phone via was was last synched with the iCloud on your previous phone/device.

When I try to load the new firefox, I get a message that I do not have certain priveleges.

You keep tempting me with updates. I run 4.0b8. When I try to put it in my application folder, I get the message that I do not have certain privileges.

If you get an error message that you do not have sufficient permissions to update then easiest is to trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

When I try to move the new firefox icon into my OSX applications folder I get a message telling me I don't have permission. How can I get the new version of Firefox into my applications folder?

I downloaded the new version of firefox for Mac OSX.
I dragged the firefox icon over my applications folder.
A message window asked if I wanted to replace an older version of the application. I clicked "yes".
Another message window popped up and said I did not have permission.
What now?

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

When i try to drag the new icon into my application folder it says i don't have privilege for some items

I am able to download the new version but cannot drag the icon inot my applications folder. it keeps saying that i don't have privileges for some items. I have tried to do this repeatedly. and now my gmail account is saying that i have to have this new firefox version

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

I have previously downloaded I book, however now when I try, I get message, unable to connect to iTunes store...help

I have previously downloaded a few apps, including an iBook, however now when I try, it comes up with error message, unable to connect to iTunes store...how can I start downloading again...

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

When I try to install the new update, it says that is connecting to the update server, but it never connects. I have to restart Firefox to get out of the window

I keep getting the update message, but have not been able to update.

Hello jwmoss, If there is an issue with update or permissions the better and easiest way is to download and install firefox:
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. '''''Trash''''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac#os=mac&browser=fx18 Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Bookmark prompts an error popup that says there has been a "script" error. It asks if I would like to continue to try to upload the bookmarks, I say yes, it stalls and I cannot have the bookmarks, making the use of this browser impossible.

when I try to bookmark pages as I go, it will not store the new bookmarks.....so any usage, imported or stored doesn't work

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

I have obsolete computers attached to my appleid when I try to add the new computers to my itunes store and purchases to keep all data updated and together....and not have to repurchase. I had a fire...thus, old computers are gone and I cannot unauthoriz

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