When I try to move the new firefox icon into my OSX applications folder I get a message telling me I don't have permission. How can I get the new version of Firefox into my applications folder?

I downloaded the new version of firefox for Mac OSX.
I dragged the firefox icon over my applications folder.
A message window asked if I wanted to replace an older version of the application. I clicked "yes".
Another message window popped up and said I did not have permission.
What now?

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

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When I try to update Firefox it repeatedly says Firefox must be closed to proceed with install. I even get the same message when I try to uninstall the existing version of firefox. How do I close Firefox???

When I try to update Firefox it repeatedly says Firefox must be closed to proceed with install even tho Firefox is closed. I get the same message when I try to uninstall the existing version of Firefox. How do I close Firefox??? The same thing happens when I try to update other programs. When a program is off what else do I have to do to turn it off??

If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I have an ipod nano 4GB and use pc windows xp . since last year my ipod didnt sync any new songs saying "the ipod cannot be synced the required folder couldnt be found" and when i try to update the itunes version another error occured. plz HELP!!!!!!!!!

I have an ipod nano 4gb and use pc with windows XP. since last year my ipod suddenly didnt want to sync any new songs saying " the ipod "MOAMEN" cannot be synced. the required folder couldnt be found" and when i try to update the itunes version another error occurs and i dont know when i tryed to format ipod i didnt find "format" button. so plz give me suggestions instructions i extremely bored !!!!!!!!!!!!!1

Uninstall/Reinstall iTunes then try to rebuild the library.
http://support.apple.com/kb/HT1925 (uninstall/reninstall)
http://support.apple.com/kb/HT1451 (recreate library)

When I try to download the newest version of iTunes, I get the message : "An error occured during the installation of assembly "policy 8.0 Microsoft VC80.CRT type= "win32-policy".version="8.0.50727.6195.public Key Token="1fc8b3b9a1e18e3b.processorArchitct

When I try to download the newest version of iTunes, I get the message : "An error occured during the installation of assembly "policy 8.0 Microsoft VC80.CRT type= "win32-policy".version="8.0.50727.6195.public Key Token="1fc8b3b9a1e18e3b.processorArchitecture = "x86" Please refer to help and support.
Ok I cant find a way to fix this so I basically cant use my Verizon Iphone 4 because it wont connect on an old version...

OK. You may have to reinstall everything from scratch but follow following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

When i try to load a new version of itunes i get an error message about a file MSVCR80.dll not being available and error message Windows error 126. Any idea what to do?

when I try to load a new version of itunes on my windows XP pc I get a message that file MSVCR80.dll is missing as well as a windows error 126 message.
any idea what to do?

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

When i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help

when i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

When I try to download the latest version of iTunes on my iPod Classic I get the message that "iTunes has an invalid signature" and that "Content was blocked because it was not signed by a valid security certificate. Anyone know how to fix this?

When I try to download the latest version of iTunes from apple.com, I get the message "Content was blocked because it was not signed by a valid security certificate."When I open iTunes and try to download the latest version there, I get the message "iTunes has an invalid signature. The download has been removed." I have also gotten an Internet Script Error stating that an error has occured in Line 0, Char O and that "Access is denied to images.apple.com/global/scripts/lib/iepngfix.htc." This problem has never occurred with earlier versions of ITunes. Anyone know how to fix this problem?

Are you downloading iTunes form an Apple website or somewhere else? If the answer is somewhere else, try downloading it from Apple. Click on iTunes in the black menu bar above and go from there.
Let us know what happens.

When I try to download the latest version of itunes to my i phone, I get a message saying songs I have purchased on the phone need to be moved from "purchased" to a Library before continuing with the download. How do I do this?

When I try to download the latest version of itunes on my computer, which is tethered to my iphone, I get a message saying the music on my phone needs to be moved from "purchased" to a Library. I search and can't find instructions on how to do this. Please help!

Transfer Purchases = iTunes > File > Transfer Purchases
http://support.apple.com/kb/HT1848

Hi my and My husbands iphones are no longer syncing to itunes but have synced in the past. When I try to sync it says I need to latest version of itunes. But when I try to download the latest version of itunes it says I need an earlier version first.

Hi my and my husbands iphones are no longer syncing to itunes but have in the past. When i try to download the latest version of itunes it won't let me do it until I load and earliers version....help

No problem.
Okay ... Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/
Does that install go through okay? If so, can you connect the phones now?

When I try to upload the lates version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder and now I cannot uninstall Itunes either

when I try to upload the latest version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder and now I cannot uninstall Itunes either

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

When I try to upload the lates version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such fold

when I try to upload the latest version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes64.msi. What does this mean as I can't seem to find any such folder.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

When I try to upload the lates version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder

when I try to upload the lates version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder

Hello there, AndyB73.
The following Knowledge Base article offers some great troubleshooting recommendations for issues installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.

When I try to download the latest version of itunes, it states a certairn drive is not available?

When I try to download the latest version of itunes, it states the download can not be completed because the "G drive" is not available? I don't use/have a G drive on my laptop. HELP!?!?!?!?!?

What does the error message say? (Precise text, please.)

When I try to install the latest version of iTunes, it says the installer doesn't have sufficient administrator access to install.

When I try to install the latest version of iTunes, an error message comes up saying the installer has insufficient administrator capability.

What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)

When I try to move the new firefox icon into my OSX applications folder I get a message telling me I don't have permission. How can I get the new version of Firefox into my applications folder?

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