I have PS CS4 Extended. When I start it I get a message that I need to reinstall it. I search Adobes and found a download for Mac which I installed and when started entered myserial number. It was not accepted. Any tips?

The file downloaded is named NikCollection_1.2.8_0511-456.dmg. The installation went ok but when I start photoshop i am prompted for my serial number,
I have it on the back on my CD case (but my CD is not working any more) and it is the same number as it registered at my Adobe account.
Photoshop starts ok but after a while it prompts for my serial number. When I enter my serial number it is not accepted.
Grateful for any tips.

Did you go here for the installer? Download CS4 products
When you enter the serial number see that you get the serial number correct, in fact copy and paste from the one in your account.
You should see a green checkmark.
If all goes well you should be allowed to install and activate. If activation fails, contact Customer Care by phone or Chat.
Contact Customer Care

Similar Messages

I can't play some songs I recently downloaded because when I try to I get the message that I need to authorise my computer but when I try to do this it says I've already authorised this computer.

I downloaded 4 songs at the same time. The first and the last songs in the list play fine. If I try to play the second or third I get the message that I need to authorise this computer. I enter my id and password and it will say I've already authorised 2 out of my 5 computers (I don't know what other one I've authorised) then it will just start playing the last song out of those four.

Delete and redownload them if doing so is free in your country.
(97666)

Have misplaced my photoshop elements 10 install disk and now getting a message that I need to reinstall the program. I got the application in dec 2013 as a gift. is there any way to contact adobe by phone to see if i can download it on line ??

I need to contact adobe by phone to see if i can download photoshop elements 10. I have lost my original disk and i am getting a message that i have to reinstall the application !

The installer is available from the Adobe website
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
Download, install then enter your serial number.

It would appear that there is no longer any support for Acrobat Pro 9 for Mac. I keep getting a notice for updates but when I elect to do so, I get the message that I need to reinstall the program from the original program disks- which I no longer have.

I’m debating whether to can the app, or just ignore, or turn off the updater. Suggestions?

If you are at version 9.5.5 that was the end of the line for Acrobat 9.x. You are correct that Acrobat 9 is no longer supported. Adobe is only supporting Acrobat X and Acrobat XI at this time.
If you need to reinstall Acrobat 9 though you can still download the installer bits here: Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools
Make sure to follow the directions carefully and sign into the Adobe Trials page first with your Adobe ID.

When I try to start Firefox, I get a message that it is already running but not responding and I can't run another Firefox at the same time. I uninstalled and reinstalled. No change. Tried various other suggestions. Help!!

When I try to start Firefox, I get a message that it is already running, but not responding and that I should close it before trying to run another Firefox. But I cannot find a way to close Firefox program that is not running as far as I can see. I tried uninstalling and reinstalling Firefox, but that did not work. I've tried various other things, but no luck. I thought programs should stop when the computer is turned off, but that didn't work either.

How are you opening the Profile Manager?
*http://kb.mozillazine.org/Profile_Manager
Sounds that Firefox is still or already running.<br />
See:
*http://kb.mozillazine.org/Kill_application

My iPad conveys that it is disable, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the number board to open with a password. How do I fix this?

My iPad conveys that it is disabled, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the scree with the number board to open with a password. How do I fix this?

You will need to restore it. The sidebar of your iPad appears on itunes even if you dont enter the passcode. There's the option to restore it. More info:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

I am having troubles, when I open LR I get a message that there is an error and it will try to fix the error next time it opens, but I get the error next time it opens, and this is going on and on where I can not use LR, any suggestions?

I am having troubles, when I open LR I get a message that there is an error and it will try to fix the error next time it opens. LR closes on it's own, I reopen it and get that same message next time it opens, and this is going on and on where I can not use LR, any suggestions? If I click on a different set of photos in the libary before I get that message I might or might not get the message next time it oipens, but I still can not get to those photos, and it is not just one or two but most of my photos. HELP!!!!
Thanks
Carol

The first thing I would suggest is for you to go to the folder containing your catalog, using your system browser. There will be a folder that has the extension .lrdata. Delete that folder, and then try to start Lightroom. If that doesn't work, replace your catalog with your most recent backup.

My iPad conveys that it is disabled, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the screen to open with a password. How do I fix this?

My iPad conveys that it is disabled, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the screen to open with a password. How do I fix this?

You will need to restore it. It may not sync, but the iPad's sidebar has to appear you can restore it and it will be as the last time ou synced it to iTunes. For more info:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

I was at Apple Store yesterday and they created a pages document for me. When I got home and tried to open it, I get a message that I need a newer version of Pages. I see the image when I before I push "open". The 'kind' is pages publication.

I was at Apple Store yesterday and they created a pages document for me. When I got home and tried to open it, I get a message that I need a newer version of Pages. I see the image before I push "open". The 'kind' is pages publication. The file does not appear in the 'open recent' list.

Just be careful with Pages 5, it is not strictly an upgrade.
Apple has actually removed over 90 features and some work can be very difficult in the newer version.
It was all done to make it more interchangeable with the inferior iOS version:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&mforum=iworktipsn trick
Peter

When trying to connect to google+, I get a message that I need a new version of Firefox. I have the newest version (6). I can get gmail, but cannot connect to google+. Please help

I cannot connect to my new google+ account using Firefox 6. When I try to access google+ I get a message that I need to update Firefox, which I have done twice. I can access gmail and everything else that google has to offer - I think. Please help.
Thank you

Open System Preferences > Network > Advanced > Proxies
Deselect any checked boxes on the left then click OK.
If none of those boxes were selected, it might be a Safari extension causing the proxy dialog.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

When I load cds i get a message that states, "User not registered for online use." This problem has only begun since the new itunes update and is only a problem on my pc laptop. Media content (track names, etc.) do not load. Thanks

When I load cds i get a message that states, "User not registered for online use." This problem has only begun since the new itunes update and is only a problem on my pc laptop. Media content (track names, etc.) do not load. Thanks

See Re: itunes 12 track names not found and user not registered for online use.
tt2

I have an old generation Apple TV 160GB when trying to rent I get a message that I have to authorize my account information on my computer via iTunes...There is no problem with my account info how is this done?

I have an old generation Apple TV 160GB when trying to rent I get a message that I have to authorize my account information on my computer via iTunes...There is no problem with my account info how is this done?

stf10 wrote:
... trying to move my I tunes to my ny PC. ...
From where are you trying to move your iTunes...

When openning itunes, I get a message saying I need to reinstall itunes if I want to burn cds. I already tried removing and installing lates itunes version but does not help. Does anybody know anything about fixing this issue?

I cannot burn cds from itunes. Every time I open itunes i get a message indicating i need to reinstall itunes. I have already done so but it's not working. I still cant burn cds. Does anybody know how i can fix this? My windows media player burns cds just fine.

I am having this same issue with Windows XP. The exact message that I get everytime that I open iTunes is :
The registry settings used by the iTunes drivers forimporting and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes. I have deleted and reinstalled iTunes three times. I also have a problem with iTunes randomly opening itself.

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.

All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?

Since I downloaded Apple's latest operating system, whenever I try to open Illustrator I get a message that I need to install legacy Java SE6 runtime and to click "more info" to do this. When I click "more info" I get a blank window. What should I do

Since I downloaded Apple's latest operating system, whenever I try to open Illustrator I get a message that I need to install legacy Java SE6 runtime and to click "more info" to do this. When I click "more info" I get a blank window. What should I do

Hi,
I had the same problem after upgrading to Yosemite. Illustrator CS6 wouldn't open. I got a message saying I should 'install legacy Java SE6 runtime'.
The link didn't work - it lead to a blank page.
So I downloaded Java8 (latest version) from Oracle but didn't install it. Something told me this was not the right way to go (the problem was with Java SE6, not 8). I then called Apple (in the Netherlands, were I live) for help. I got none. The best they could do was blaming Adobe for the problem or me, for not having the latest Adobe CC app. Rubbish.
And then, magic. I tried to open Illustrator again, got the pop up message but this time the link worked. It took me to an official Apple page, with a link to download Java for OS X 2014-001. The problem is now solved.
If curious, this is the explanation Apple gives for the problem:
'Java for OS X 2014-001 includes installation improvements, and supersedes all previous versions of Java for OS X. This package installs the same version of Java 6 included in Java for OS X 2013-005. On systems that have not already installed Java for OS X 2012-006 or later, this update disables the Java SE 6 applet plug-in. To use applets on a web page, click on the region labeled 'missing plug-in' to download the latest version of the Java applet plug-in from Oracle.'
See http://support.apple.com/kb/HT6133 for more details about this update.
See http://support.apple.com/kb/HT1222 for information about the security content of this update.

I have PS CS4 Extended. When I start it I get a message that I need to reinstall it. I search Adobes and found a download for Mac which I installed and when started entered myserial number. It was not accepted. Any tips?

Similar Messages

Maybe you are looking for