I have somehow aquired sweetpacks on my firefox browser, so everytime i try to open firefox, it takes over. It has tons of popups and i can not seem to disable

I have gone to the ad ons and can not find anything that has sweetjacks listed. can you please help me, i need to get rid of this as it takes over and runs even though my settings are on bing as my default. I need to use firefox for our system because explorer is not compatible. can someone assist me in finding this issue and getting rid of it?

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

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I have a problem with Safari in IOS 8 on my iPad 3. The bookmarks take up a third of the screen and I can't seem to make the bookmarks disappear until I need them. The useful part of the screen is therefore very small. Any suggestions gratefully appr

I have a problem with Safari in IOS 8 on my iPad 3. The bookmarks take up a third of the screen and I can't seem to make the bookmarks disappear until I need them. The useful part of the screen is therefore very small. Any suggestions gratefully appreciated.

OK, it now sort of works. A couple of problems here:
After updating IOS, Safari iCloud was "automatically" switched off
Switching it on had no effect
resetting my iPad automatically switched off safari iCloud again
after switching it back on, it said "turning off safari data"
switched it off and on again, now it said : "turning on safari data" and the sync worked
On IOS 7 no problems
The bookmarks not being displayed was because after pressing the book icon, it defaulted to showing the history and I had to press "Back" to get to the other options

I have the iphone 4 and PC with Windows Vista Basic. When I bought my iPhone syncs with iTunes on my computer, but now when I try to sync it tells me that Mobile Device Service was closed and I can not synchronize the phone. Try restarting Mobile Device S

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http://support.apple.com/kb/HT3965

Everytime I try to open firefox, it just doesnt open up. no matter how many times I click it. I tried uninstalling it and reinstalling it, but it continues with the same problem. what should I do?

Everytime I try to open firefox, it just doesnt open up. no matter how many times I click it. I tried uninstalling it and reinstalling it, but it continues with the same problem. what should I do?

You can disable autoupdate by following these steps:
Go to main menu > Tools > Options > click on Advanced tab > click on Update tab and then click on the round radio button that says ''Never check for updates (not recommended: security risk)''
Refer the attached screenshot

I am ask everytime I try to open Firefox if I want to allow changes

Every time I try to open FireFox I am asked if I want to allow changes. It has always just opened up no problem. The first time this happen I responded allow but when it came up everything looked different. Will I always have to do this from here on out?

This error is usually caused because Firefox is set to run as Administrator.
Check that Firefox isn't set to run as Administrator.<br />
Right-click the Firefox desktop shortcut and choose "Properties".
Make sure that all items are deselected in the "Compatibility" tab of the Properties window.
* Privilege Level: "Run this program as Administrator" should not be selected
* "Run this program in compatibility mode for:" should not be selected
Also check the Properties of the firefox.exe program in the Firefox program folder (C:\Program Files\Mozilla Firefox\).

After trying to update Firefox, get a dialogue box everytime I try to open Firefox.

Tried to update Firefox. Now have two separate Firefox icons on my desktop. When I try to open either one, I get a dialogue box reading: "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." Firefox loads fine after closing box. Fix?

If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

The Firefox sign is no longer at the top of my page and mozilla search has changed to google and I can not find how to get it back.

I was talking about how much I liked the Mozilla search with friends and when I looked at my home page the search engine had changed to Google. Also, when looking at all the instructions that referred to the Firefox box, I did not see it and I do not ever remember seeing the Firefox box at the top of the page.

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).
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*Tap the Alt key or press the F10 key to bring up the menu bar temporarily if you need to access a menu on it.
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Everytime I try to open firefox it says it is already running. I restarted it, and unistalled it and it still says it's running?? What to do?

When I try to open firerox I get a pop up saying it's already running? I checked the taskbar to see if there are any firefox running, there were not, so I restarted my computer and I still got the same error message. So then I uninstalled firefox from my computer and then reinstalled, now I'm still getting the SAME error message!

See:
* [[Firefox is already running but is not responding]]

Currently have been using my ipad 2 to pull up emails from my verizon. Last week verizon updated to my Verizon 2.0 and I can not open my emails or scroll down on my emails. Called verizon and Apple and no one could help me open or access my mobile emails

Currently have been using my ipad 2 to open and read my emails from Verizon.
Last week Verizon upgraded to My Verizon 2.0 and it is not compatable with the ipad 2.
I can't open my emails or scroll down to read them. I called Verizon and Apple and no one can help me..
Has anyone experienced this same issue on their ipad?
Frustrated verizon ipad user.

You can also go to https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=EmailSe tup
and it gives you a step by step on adding your account. However don't use the server port number they give you because it does not work. I followed the same steps without changing the number and it worked.
The problem I have is that I can not see the folders I created on my Verizon email account, when I open it on my iPad. I have called Verizon & gone to the Apple store and neither had an answer except to say it was the other's problem.
Can any one help?

I cannot open websites that I normally open everyday. I have Firefox 5.0 When I try to open something, it says The connection has timed out

Can someone please help? It was working fine. Now I can open some things, but not my regular sites that I have on my desktop. It just tries to connect, then says, The connection has timed out

I have windows 7 home

Everytime I try to open firefox i keep getting this message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your computer"

i have restarted my computer and i have uninstalled firefox and re-installed it but i still get the same message i have also tried safe mode and it still has not worked, and i have recently gotten rid of a trojan virus

Do you still have a [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] ?
* [[Firefox is already running but is not responding]]
* http://kb.mozillazine.org/Profile_in_use

Everytime I try to open Firefox, it crashed without opening. I've followed all steps in the FAQ and under the Firefox help section and NOTHING WORKS.

For the past 3-4 hours, I have been trying to se Firefox to open. It refuses to open and crashes each time. I've sent Crash Reports each time.
This all started when I updated and downloaded the lasted version.
I've scanned my computer for viruses, I've restarted my computer, I've uninstalled and installed firefox multiple times.
NOTHING IS WORKING.
It's becoming very frustrating. I have many impostant bookmarks and files saved on firefox and I am unable to access them. This is no longer just a small problem. As I already stated for the past 3-4 hours I've been trying and get nothing but Crash Reports. THREE - FOUR HOURS OF TROUBLESHOOTING JUST TO ACCESS THE INTERNET!!!!

Hello Pohaku66, any luck if you [https://support.mozilla.org/kb/firefox-already-running-not-responding#w_remove-the-profile-lock-file remove the profile lock file] ?
thank you

Everytime I try to open Firefox i get an error message saying "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

I have restarted my computer and uninstalled and re-installed firefox and it still doesnt work. i also had a trojan virus when firefox stopped working

Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

TS3212 i have windows 8.1 when i try to open i tunes store it says has occured a problem and must close program

I have windows 8.1 and when I try to access the itunes store it gives me this message.
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Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
If you have a problem, let me know. I can post screenshots if you need them.

Everytime I try to open firefox browser, a window opens after a while that states: see details

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I also cannot open another browser with Ctrl&N

Disable the AVG extension you have installed. If you don't have an extension installed with AVG in the name, see this: <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

I have somehow aquired sweetpacks on my firefox browser, so everytime i try to open firefox, it takes over. It has tons of popups and i can not seem to disable

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