I have two monthly scheduled iTunes allowances scheduled for my kids. For some reason they did not get transferred to their accounts this month.
I have two monthly scheduled iTunes allowances scheduled for my kids. For some reason they did not get transferred to their accounts this month.
@Dakotaep
I am so sorry to hear of your experience with purchasing your new Samsung Galaxy Note 3! This definitely should have been resolved in your first call to us. I would be glad to review your account and ensure the Edge Agreement is corrected. Please accept my "Follow" request and send me a direct message so I can further assist. Thanks!
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Similar Messages
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Please help me to get the wifi out of being dim so I can connect again.
This almost always means there is a hardware failure that requires replacing the phone. However, first try the suggestions in this support article:
iOS: Wi-Fi settings grayed out or dim -
I just noticed that some of the movies I had in iTunes did not get transferred to the iPhone 5. The missing movies are shown as generic movie icons in the iTunes panel and are checked to select them. But they do not show up in iPhone Videos. How do I get the original movies to show up again and transfer to the iPhone? I recently upgraded Mac OS to 10.6.8
1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2 -
When I purchased a song on itunes, for some reason it did not download the whole song. It quits about 1 and 1/2 minutes through the song. Is there a way I can re-download the song without re-paying for it?
were you able to solve this problem??
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I have a Macbook, an iPad 2, and an iPhone 4. I also have iCloud on all three devices. For some reason I can not get new information from my contacts folder to transfer to the iPad or the iPhone. Never been a problem before.
POP: yahoo, aol, comcast/time warnder/road runner
Imap: google, hotmail, and more including icloud.
If you want to use multiple devices - move to imap, I would even say "exchange", but Google does not support free exchange anymore, since January of that year. So Ironically Icloud or Hotmail would be my choices right now.
To find out more about what happens to you, search on Google "difference between pop and imap" -
I'm trying to play two albums using iTunes but they say the files can't be located and won't play. The albums are on my iPod Nano 3rd Gen. and will play there. Syncing my iPod and computer doesn't resolve the problem. How do I get the albums from the nano to the computer?
Hello, FayAnnR.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when iTunes indicates that a file can not be located.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
If the media was purchased from iTunes, I would recommend deleting the missing media and either transfer purchased from your iPod or download them again via the third article below.
How to delete content you've downloaded from the iTunes Store
http://support.apple.com/kb/HT5772
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Download past purchases
http://support.apple.com/kb/ht2519
Cheers,
Jason H. -
I just bought songs on itunes and they came over but some with a ! and fadeed out .I was not able to put them in to my differt tabs i have. What is it doing and will the come over soon or do I have to do something?
No, something is wrong.
Login (in iTunes) to your account, in the pref's is a button to "report problem"
Use it and tell them.
They'll let you download again.
Scott -
I have tried to use someone else's computer to sync my i-touch. I was under the impression that I could recognize other dvices to sync my library, but it keeps telling me that i have to erase what is on my i-touch and replace it with the library associated with the computer i am using, yet he does not have an i-tunes account, nor an apple device to necessitate one and only has i-tunes on his computer because I downloaded it to try & sync my i-touch.
That is the way it works. It designed to do that.
In addition to everything else you have to this other person's computer you would have to move your complete iTunes library over also. Only then will it recognize youriTouch.
Allan -
I bought an itune gift card but my sister never received her email. I can not easily find where to resend. I did send an email for help but this is just not very 'slick' or user friendly. How can I get her itune CHRISTMAS gift card re-sent?
Having the same issue. My bank account has already been charged, but I can't find the purchase anywhere in my Apple account history to retrieve a code, and my son still has not received an email. This is not cool. I'm beginning to understand why so many people dislike the company.
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The steps described in "Help" do not fit with what I find when I try to do what they say to import the contacts
from my Address Book to my ICloud Contacts. A few time things sort of worked, but then the VCards would
not import because they somehow did not fit the criteria. Has anyone found this same problem?
Did you manage to solve it?Welcome to the Apple community.
Your profile indicates that you are using OS X 10.6.8. You will need OS X 10.7.2 or better in order to use Icloud and sync your contacts. -
My Email accounts are through a local internet provider. What can I do?
I can't think of any way to make the Navigation Toolbar appear/disappear based on which direction you move your mouse.
Well, there is full screen view, where the whole toolbar area including the tab bar slides up off the screen, and reappears if you slide the mouse pointer all the way to the top. (You can use the F11 key to turn full screen view on and off.)
Is it possible this is an option of one of your extensions? -
I just got my iPad, I have an iPod. When I go to put apps on my new ipad it says my apple ID Is disabled. I have reset the passwords. Somehow I have two id's? I've gone into settings for apps signed out and back in with the new p.w. I can't think of what else to do to get the disabled block off. Any ideas?? Thanks
See this Apple document for help...
http://support.apple.com/kb/ts2446 -
How can I get Home Sharing turned on my Apple TV if I have lost my remote control and my remote apps on my ipad and iphone can not get access to my apple tv, only my itunes.
You can't, you will need to get a new remote.
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I am having problems setting up a new 7th gen IPod NAN or both my Windows 7 and Windows Vista PCs. When first connecting I did not get the setup screens and cannot sync existing media. The NANO assumed the name of a previously installed IPod touch and resetting does not clear this name. I have tried uninstalling and reinstalling iTunes.updating driver software and resetting the NANO without any success
Purchased as new at Best Buy. As far as I know it was noever formatted prior to my purchase
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I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?
http://support.apple.com/kb/TS1538
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