I have windows7 and my ipad2 completes only 1 or 2 steps and then shuts down with completely syncing
When I connect my iPad2 to my computer (Windows7) and open iTunes to sync, it completes only a couple of syncing steps before I receive a windows error message and it shuts down. This does not happen when I connect my iPod to my computer, open iTunes and sync. Both the IPad2 and Ipod2 have the same music, photos etc. Is this like to be an iTunes problem, or iPad problem, and if so, is there a program I can download to allow a complete sync?
Regards
Jane
If the error message contains a number read here > iOS: Resolving update and restore alert messages
Your anti virus softare and Firewall could be preventing the sync process.
Read here > iTunes for Windows: Troubleshooting security software issues
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