I have won a gift card but none of the codes work. what do i do?
i have won a gift card but none of the codes work. what do i do?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards. -
I would like to change the data of my credit card. For the next year I live in Germany, I have a german visa card, but I want the itunes and everything to be in english language. How can I do this?
You cannot.
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I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.
Hello SBentley22,
I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
I was unable to locate the purchases or returns that you mention using the information you provided when you signed up for Best Buy Unboxed. I would very much like to look into this situation for you and do what I can to help, but I will need more information to begin. If you will please send me a private message that includes your full name, telephone number, and the Customer Service PIN from the receipt where the gift card was issued, I'll get started with my research.
Please know that I'm extremely grateful that you took the time to bring your situation to our attention. I look forward to hearing from you.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
I had to change my password to get into my iTunes account. I had $11.11 remaining on a card I had. I no longer have that card but it wants the code from the card. Now what?
First, please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users. iTunes Support will never respond to posts made here.
As to your issue, confirm with your bank that they do not block access from on-line services or otherwise have restrictions on with whom a card can be used. For some company cards, such blocks can be set up. If you confirm that no such restrictions are in place, post back and we'll go from there.
Regards. -
Ive been tryingto find a way to get the answers to my sercurity questions but non of the ways work anyone hav a solution thats not on the apple support page
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312 -
I redeemed a 100 gift card but cannot retrieve the balance
I redeemed a 100 gift card but cannot retrieve the balance
What do you mean " retrieve the balance"?
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HAVE iTunes GIFT CARD--WHERE/WHEN IS THE CODE ENTERED?
HAVE iTunes GIFT CARD--WHERE/WHEN IS THE CODE ENTERED?
Disregard. found the convenient redemption link
and already credited my account -
Just bought a nano and want to download some of my iTunes library. The "Music" button shows almost all my selections but some albums are missing, yet ONLY those albums appear on the nano icon on my desktop after being dragged there but none of the others. What's happening?
I've read some of the post here that I thought might help but they refer to titles (Music) and triangles in the "Devices" window which are nowhere to be seen when I open the "Devices" window.
I have iTunes 11.0.3 and Mac OS 10.6.8. Does this make a difference?I should mention that, for the first problem, I do make sure that my new tracks are stored in the folder where I told iTunes that my music is in. Also, when I say the cataloging of my library stops short of cataloging all my songs, I have tried leaving the computer unattended for days (my computer's sleep mode is disabled). It always stops before cataloging all of my music regardless of whether I am doing something else while iTunes is cataloging, or if I just let iTunes be the only program that's open during the cataloging process.
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I bought an iTunes gift card, while scratching off the code...I scratched it too hard, I cant read my code now...! What do I do?
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292 -
I have synced my IPhone 3GS to the newest iTunes version to get IMessage, it worked for a while but now it doesn't work and I have tried resyncing my phone but it still doesn't work. what should I do?
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation. -
I bought and iTunes gift card and accidentally scratched the code off how do i redeem the credit
I bought and itunes gift card and accidentally scratched the code off how do you redeem the credit on the card
iTunes Store: Invalid, inactive, or illegible codes
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I scratched the label off on a £25 gift card and it removed the code. How can I get the code for the card?
Click here and request assistance. Gift cards are usually if not always final sale because it would be easy enough for someone dishonest to abuse returns or replacements of them.
(58640) -
Is there a way to redeem iTunes gift cards if part of the code has been scratched off?
Is there a way to redeem iTunes gift cards if part of the code has been scratched off?
With any luck, the following document may be of some assistance with that:
iTunes Store: Invalid, inactive, or illegible codes -
I am wanting to use my iTunes gift card but it says that I have to verify my account. I thought I had already done this. It says I have to answer two security questions but I can't remember the answers to the questions. When I go to change the answers to something I will remember It keeps sending the email to an old email account. How do I change this. It is very annoying
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96909)
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