Ive been tryingto find a way to get the answers to my sercurity questions but non of the ways work anyone hav a solution thats not on the apple support page
Ive been tryingto find a way to get the answers to my sercurity questions but non of the ways work anyone hav a solution thats not on the apple support page
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
Similar Messages
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What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.
Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551 -
HT5312 I forgot the answers of my security questions but I cannot find out how changing them,
I forgot the answers of my security questions but I cannot find out how changing them,
Call Apple Care for your country and request help resetting the questions.
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I can't get Window's Media Player to "recognize" my new ipod shuffle. Does anyone have a solution? When I pull the ipod shuffle up in Devices and Printers, it says it needs Troubleshooting, but the Troubleshooting provides no solution.
Windows Media Player? As far as I know, that won't work. You need to install iTunes
http://www.apple.com/itunes/
That will install the software you need to use your shuffle with your computer. -
i just went to buy an album on itunes but because ive never purchased anything on this computer its asking for the answers to my security question, but i can remeber them? what do i do!?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
(93361) -
I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
Since yesterday when trying to use Firefox I've been getting error 'Profile missing or inaccessible'.
I've tried uninstalling & reinstalling it & from looking at advice to others with this problem I tried to access the Profile Manager but when I try to do that I again get the Profile missing error message.Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Anyone have a solution that actually WORKS for finder preferences problem?
As in MANY posts here, finder preferences do not stick. Windows ALWAYS open in icon view, no matter what I set my preferences to. I have:
• fixed permissions
• moved plist file to desktop
• logged out
• reinstalled 10.4.6 and 10.4.7 updates
• fixed permissions
• set prefs to open new windows in column view
• set prefs to ALWAYS open folders in a new window
• pulled hair
• screamed
• fixed permissions
• opened finder and had it appear in icon view (AGAIN), in the SAME window
• started all over
• wiped hard drive
• reinstalled system
• reinstalled 10.4.6
• reinstalled 10.4.7
• set preferences
• opened window and had it open in icon view
• did I say screamed?hi yakkyakk....
here's how i do it.
1. close all finder windows (restarting wouldn't be a bad idea too)
2. open one finder window.
3. command-J to "Show view options"
4. click on radio button at the top next to "All windows"
5. set view preferences as desired
6. close the view options window
7. close this finder window (important!)
now, open a new finder window, is it as you expect?
if not........
try the following. start Applications > Utilities > Terminal, and then enter:
find / -name .DS_Store -ls -exec rm {} \;
then hit return.
this will delete every .DS_Store file on your machine. then go back to the top of my post and do steps 1 - 7 again.
post back if you're still having problems here...
cheers -
Why are some of my purchased songs that I baught from ITunes only play half way?
delete the song from the library and redownload the song again
if you are unsure how to redownload the song, follow these steps
download previosly purchase content
hope this helps:) -
When I made my Itunes account, I didn't type in a rescue email address. Now, whenever I try to buy music, it says that "since this is the first time buying music on this computer, you must enter the answers to your security questions". But, first, I've always bought music on this computer. Second, I can't remember the answers to my security questions. But I can't reset them, because I don't have a rescue email address. What do I do?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
HT1918 i need to find out the answers to my security questions but i don't know how
Please help me.
Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them? Apparently its to much for the support team. Can't get an answer out of them...
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user posted the following:
I got some help from an apple assistant on the phone.
It is kind of round about way to get in
Here is what he said to do and it is working for me...
1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
i forgot the answer of my security question as opposed i sent to apple for get back the answer . but the apple didn't answer me so pleas help me >?
Hello there, Faisal-almutairi.
The following Knowledge Base article has the information you need for what to do in your situation:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Specifically:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
i recently lost my 3rd Gen iPod and ive been using find my iPhone to send messages to it, my email then instantly tells me that it had been displayed or it suonded off however it doesn't find the iPod's current location. you guys think this app actually works? i feel like my alerts are just bouncing back at me. please help. Thanks!
... AFAIC Location Services is a joke.
With both devices sitting side by side on my kitchen table, Location Services has NEVER shown the devices to be any where close to each other, and at times Location Services has been as much as a 1/4 of a mile off between the two devices.
Your iPod Touch has no GPS receiver so determining its location relies upon wireless routers whose location is known. Its "location" is actually that of a wireless router. Your iPhone 4 can use GPS, cellular triangulation, and Wi-Fi. One would think GPS would be most accurate but urban areas have a greater density of cells and GPS signals are easily obstructed so cellular triangulation is often more accurate.
Therefore the two devices' locations can be expected to be different. Differences of a quarter mile are easily explained if you understand how location services works: http://support.apple.com/kb/HT1975
Skyhook Wireless (I think Apple uses its own database now): http://www.skyhookwireless.com/howitworks/
Location Services is not a "joke"; its intended use is for basic navigation and for such applications as determining where the nearest restaurant is. It cannot tell you that your iPod is under the couch cushions and that your iPhone is in the car. -
I just upgraded my iPad from 4.3.3 to the newest - I think 6.1.3. I cannot find my photos and videos. I tried a restore, but after 3 hours, it's timing out. Pardon my ignorance on asking this question; but is there a way to find my photos? I do nto care about anythign else.
Here are the steps I though I took this morning:
Backup iPad
Connect to iTunes and downlaod newest version of iTunes and then newest iOS
restart Vista Laptop
upgrade to newest iOS
I knew somethign was wrong when it took about 6 hours to upgrade the iPad
at the end it errored with this message error (-50), but the upgrade worked
I was expecting to see all my photos but didn't see them
I have tried a restore to a back up 2 times. The first time took 3 hours and just sort of timed out - it kept saying that there was an hour to go
I tried it again 2 hours ago and same message.
They are very valuable to me and so now I am panicking
Your help is much appreciatedHi Eric Ferguson,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Best of luck,
Mario
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