I just download a software called Mac Guard version 2.6 for protection of viruses is there is a such software ? thank you
I just download a software called Mac Guard version 2.6 for protection of viruses is there is a such software ? thank you
It's malware. Follow the instructions linked below to remove it. The name is different from what the instructions show, but otherwise the procedure should be the same. If you entered your credit card number, cancel the card immediately.
How to avoid or remove Mac Defender malware
Similar Messages
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Just downloaded Yosemite on my Mac and the Yosemite update for Garage Band. Now when I open an existing Garage Band project and click on a vocal track, a message window says, "Could not find General Audio 10" and have no smart controls for that track (reverb, etc.) Help?
Try this fix posted by Robinson Collins:
Re: I downloaded Garage Band 2x and the same note appears: there is no General Audio 10. Please advise. Thank you.
Try this: Go to your menu bar, select "Garageband" and then "Restore Sound Library..."
It can take awhile to download as it's a pretty big library. You might need to also select "Update Sound Library..." after the restore is done. -
I just downloaded a few ITunes Apps to my PC using windows 8 and they will not work. Suggestions? Thank you.
The apps can only be run on an iOS device. They will not run on your PC.
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i've just downloaded facetime and every tie I attempt to open it I get the message"there was a problem with facetime you need to quit and reopen facetime" I've tried this but I just get the same message again and again
Hello tadom,
Thanks for the question. The following article outlines the exact error message you described, and a potential resolution:
OS X: "An internal FaceTime error occurred" alert after clicking Facetime icon in the Dock
http://support.apple.com/kb/TS4457
Thanks,
Matt M -
I was just "informed" by something called Mac Guard that my Mac has viruses or some such
Help! This window just opened while I was working on the computer, and I don't know what it is... can anyone please help and advise me what to do??? Thanks so much...
Nancy --
We've had a great deal of questions about this crappy thing.
Here atre the results of a search here:
https://discussions.apple.com/search.jspa?peopleEnabled=true&userID=&containerTy pe=&container=&spotlight=true&q=Mac+Guard
Don't worry, it's easy to get rid of.
Hope this helps. -
Just downloaded Dreamweaver CC on Mac OS 10.9.2, but the app doesn't launch ?
Creative Cloud seems Ok.
Any idea ?I have the same problem with Dreamweaver CC on Mac OS 10.9.4.
What's up with that? -
I have a Macpro Book and I just downloaded new software to my ipod touch(3rd gen). Now it does not show up in itunes nor does it turn on. I believe it just downloaded the software and never updated it. What do I do?
You appear to have a second generation iPod touch, not a third, and those can't be updated past 4.2.1. Apple sold 8GB second generation models at the same time as the third generation ones.
(70782) -
Lately my computer has been acting really slow and now this new program called Mac Guard popped up and keeps saying my computer is at risk and that the system is infected. Is my computer really at risk?
You need to get rid of that. MacGuard / MacDefender / MacSecurity. It has multiple names. It's malware not a virus.
How to avoid or remove Mac Defender malware
http://www.fixkb.com/2011/05/remove-mac-protector.html
http://www.macrumors.com/2011/05/02/new-macdefender-malware-threat-for-mac-os-x/
And read here. http://www.reedcorner.net/guides/macvirus/
Never accept unsolicited offers from the internet. -
I just downloaded 11 onto my mac but it doesn't seem to want to install. Any reason why this would be?
Downloading should be fairly easy and the installer opens but nothing seems to happen after that.
Help please!What link, website? Firefox should not do that. Did you get FF from '''Mozilla.org?'''
It could be the work of one of your add-ons, or even add / mal-ware.
Look thru your add-ons list and make sure you know what each one is
there for. Also, check the programs that are on your computer
'''Windows > Start > Control Panel > Uninstall Programs.'''
'''(Mac: Open the "Applications" folder)'''
Go thru the list and use a web search to check any that you don't
know what they are.
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''''' {web link} -
I just downloaded the software 6.1.3 on my i phone, 1 hour passed and it still didn't turn on. It just shows the apple logo on and off.
http://support.apple.com/kb/HT1808
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Hi all!
I was trying to download my pictures from my iphone to my MAC for storage so that I can erase them off my iphone but could not find an easy
was to do this? The whole sync operation seems cumbersome and only allows you to upload photos from your MAC to your iphone - but that is the
exact opposite of what I need! Also I have many pics so I don't want to use iCloud. All I want is just to take the pics from iphone and download
them to my MAC? Am I asking for too much ? Can anyone help me?
Cheers
YanivI was trying to download my pictures from my iphone to my MAC for storage so that I can erase them off my iphone but could not find an easy was to do this?
Easy way... http://support.apple.com/kb/HT4083 -
I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?
If you're using a fourth generation or earlier iPod touch, click here and download the software.
If you're using a fifth generation iPod touch and an Intel Mac, buy Mac OS X 10.6 from the online Apple Store and run Software Update.
If you're using a fifth generation iPod touch and a PowerPC Mac, buy a newer computer.
(73046) -
I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? Or do I need to take it to a tech to get my files off of my hard drive?
Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2 -
I have Creative Cloud and just downloaded Ae... but it is version CS6... not CC2014.1 . Any idea why the download is for an older version?
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
I have a mac computer its not the new version but its definetly no the old , so anwa it sa that I cant download anything because it doesn't support its arcutecture , what does it mean by that? please answer. Thank you, bye
Which version of operating system are you running? Please go to Apple in menu bar, click on 'about this Mac" and click on the numbers under the big Mac OS X until you see "version 10.x.x" - copy what it says and post it here please.
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