I just got a new iphone 4 and when i plug it into my computer it comes up in itunes saying"itunes could not connect to iphone because it is locked with a passcode. you must enter your passcode into your iphone before it can be used on itunes" what do i do

please someone tell me what to do i have no idea where to put in the passcode let alone know what it is! and i need it because i need to sync all my contacts and apps and everything onto this new iphone

You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808

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Error: iTunes could not connect to iPod because it is locked with a passcode. You must enter your passcode on iPod before it can be used with iTunes. We do NOT remember the passcode used.

I am trying to restore my son's iPod Touch 4th generation. I went about 20 minutes into the recovery process and got the error message, iTunes could not connect to iPod because it is locked with a passcode you must enter your passcode on iPod before it can be used with iTunes. The whole problem started with my son putting in a password that he has now forgotten. How do I get passed this?

its the 1st time ive heared of this
can u link it to an computer to add music?
if so you should be able to restore it
connect to itunes under the devices tab click on the ipod now click summary on the top
on the page you should see and check for update's or update tab
below that there should be an restore tab just click on the restore tab
NOTE RESTOREING WILL DELETE EVERYTHING YOU ADDED TO THE IPOD AND IT WILL BE BACK TO FACTORY SETTINGS

HT1414 ipod touch..when I plug in to laptop, itunes, I get this message. "Itunes could not connect toehe Ipod because it is locked with a passcode. You must enter your passcode on the ipod b/4 it can be used with Itunes" It is stuck on the cord/itunes

ipod touch..when I plug in to laptop, itunes comes up and I get this message. "Itunes could not connect to thehe Ipod because it is locked with a passcode. You must enter your passcode on the ipod b/4 it can be used with Itunes" It is stuck on the cord/itunes screen and cannot go any further...HELP

Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.

ITunes could not connect... because it is locked with a passcode

_+The Error:+_
iTunes could not connect to the iPhone "t3l01v's iPhone" because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes.
_+The Issue+_
I just installed the 3.0 software. The iTunes store was not available to activate my phone right away, which is normal, considering the 3.0 just came out. I have an Exchange email account configured on the phone which requires me to have a passcode set.
I can't enter my passcode because the phone is stuck on a display that says "Slide for Emergency" and is asking to connect to iTunes.
Pretty bad catch22 if you ask me. Can anyone help?

I had the exact same problem, I freaked out at first and then it worked fine. I got the error in iTunes, I check my phone and it was at the slide to emergency thing. I disconnected my iPhone, put in the passcode, and then all of a sudden the error message went away and it worked fine.

My iPad wont restore saying iTunes could not connect to iPad because it is locked with a passcode you must enter your passcode on iPad before it can be used but I CARNT enter a passcode

PPlease pleas help me

Hi ..
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode

I just got the new 5s and when i downloaded my contacts from iCloud a lot of them are missing!!!! i tired to make a new backup from my old iphone but it didn´t worked, what can i do to get all my contacts

i just got the new 5s and when i downloaded my contacts from iCloud a lot of them were missing!!!! i tired to make a new backup from my old iphone but it didn´t worked, what can i do to get all my contacts?

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

My kids entered the passcode several times wrong and now it is disabled and written on it"connect to itunes" , when i did connect it to itunes it said "can not connect to ipad because it is locked with a passcode" what can i do pls?

my kids entered the passcode several times wrong and now it is disabled and written on it"connect to itunes" , when i did connect it to itunes it said "can not connect to ipad because it is locked with a passcode" what can i do pls?

You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
If you do it via a different computer that it's not normally synced to then (from here) :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

I just got a new laptop, and when i went to go and buy something it asked me to verify my account because this was my first purchase on here. it asked me the security questions but i dont remember exactly what i put. Now my account is disabled. now what?

I just got a new laptop and when i went to go and buy something, it asked for some security question answers cause this was my first time buying on this computer. When i went to go type in the (so what I thought) correct answers, it said they were wrong. After numerous tries, it disabled my account. How do I get the answers sent to my email so i can start using my itunes again?

Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help.

I have been streaming videos and music from my phone and iPad. I just got a new MacBookPro and when I try to stream from it, I get the mirror image, but no sound. ????

I have been streaming videos and music from my phone and iPad. I just got a new MacBookPro and when I try to stream from it, I get the mirror image, but no sound. ????

Hi Avonbikerider,
If you are only having the audio issue when Airplay Mirroring from your MacBook Pro, you may find this forum discussion helpful:
Apple Support Communities: No Audio when Airplay Mirroring from Mac to Apple TV
https://discussions.apple.com/thread/4167956
Regards,
- Brenden

Got a new car and when I plug in my older shuffle it says to check firmware. How do you update the firmware?

Got a new car and when i plug in my older shuffle it ask me to check the firmware. What do I need to do?

It's possible that your new car audio system is not compatible with your older shuffle, or it may not be compatible with shuffles, period. You should consult the documentation for the car audio system (or its tech support) to check the list of compatible devices.
There is no firmware upgrade for an old shuffle with will make it work, if the car audio system does not support the device.
NOTE: As an alternative, you can buy an inexpensive USB flash drive. Maybe you already have one. Load it with your favorite songs. Here's one that barely sticks out of the USB port
http://eshop.macsales.com/item/SanDisk/SDCZ33008G/
with several times the storage capacity of a shuffle. No dangling cable and more resistant to extreme heat/cold, and you can leave it connected to your car audio system.

I'm trying to load everything from my phone to computer so I can reset for phone and start clean and when I plug it in the computer nothing comes up and there is a connection what going on

I'm trying to load everything from my phone to computer so I can reset for phone and start clean and when I plug it in the computer nothing comes up and there is a connection what going on

Is your iPhone not showing up in iTunes sidebar, or is iTunes not just launching automatically?
The things that you can check are:
1) Launch iTunes manually
2) Restart or reset your iPhone (http://support.apple.com/kb/ts3281)
3) Check your cable including disconnecting and reconnecting it on bot the phone end and the computer USB end.
4) Reboot your computer
5) As a last resort, take it to the Apple Store so they can check the hardware

I just got my new iMac, and when going to iTunes, cannot find my library,etc.

Can you help me find my iTunes library and account on my new iMac?

Your library will ONLY be where you put it. It will not magically appear anywhere.
Have you copied to from your old computer, or your backup copy of your old computer?
You can sign into your account from any computer with itunes. This has nothing to do with your library. Your library resides on your computer and you have to move/copy it wherever you want it.

I am trying to download an app on my iphone and when it asks me to sign in to my account i get a message "Could not sign in. An unknown error has occurred." Do any of you know what is wrong?

I am trying to download an app from Itunes on my Iphone and i keep getting a message saying " Could not sign in. An Unknown error has occurred." Does anyone know why i'm getting this message? I have had the same password for years so that is not why...

The RC helicopter's directions say its available in the App store for Apple and here it is in the iTunes store:
https://itunes.apple.com/us/app/icess/id558793179?mt=8 (released on 6/19/2013)
How do I get this to show up on my iPad and/or iPod touch app stores so I can then download and install it as needed?

I just got a new account and when I try downloading it says my account has been disabled

<Email Edited By Host>

These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page.

I have completely disabled my iphone 3gs. It says "Iphone is diabled connect to itunes", but when I connect it to itunes, itunes says "could not connect because it is locked with a passcode you must enter your passcode on the iphone before it can be used.

My iphone 3gs will no longer let me try passcodes and it only says "Iphone is disabled connect to itunes" well, when I connect it to my laptop, itunes says "could not connect to phone because it is locked with a passcode. you must enter your passcode on the iPhone before it can be used with iTunes" Please help!!! I have tried resetting it and all the tricks I know. Nothing works. Thanks

You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808

Just got a new Ipad and can't get computer to recognize it.

I just got a new Ipad and when I hook it up to the computer it does not show up on my desktop or in itunes. And on the ipad screen it still is asking me to plug in the USB. I have tried 3 different ports, restarting both the computer and Ipad with no luck. Any suggestions?

I did not want to start a new msg so I will just comment on the iPad cover interfering with the keyboard connector. I like to leave the Apple case on all the time. Then I can just pick it up and go. I was a little disappointed when I tried to connect with the case on and had to take it off. I took a razor blade to the bottom of the case and cut out a section large enough to fit over the connector. It worked fine.

I just got a new iphone 4 and when i plug it into my computer it comes up in itunes saying"itunes could not connect to iphone because it is locked with a passcode. you must enter your passcode into your iphone before it can be used on itunes" what do i do

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