I just ordered my laptop. Do I have to get virus and other protection added. I always heard you didn't no extra security with Mac but when I took my old laptop for service they said I had several viruses.

I just ordered a new MacBook Air. Do I have to buy virus protection or does it come with it. I took my older macbookmair in for service and was told I had several viruses...some bad. Please help explain the security of buying an apple products

First, concerning virus proection, read this:
http://www.thesafemac.com/mmg-antivirus/
You do not need to install any anti-virus programs. They will do nothing positive, but will almost certainly end up slowing down the computer.
Second, could you please tell us more about this statement: I took my older macbookmair in for service and was told I had several viruses...some bad. I suspect you were being scammed. The term virus is sometimes used to describe "malware". Perhaps what was on the computer was some other form of malware.
https://www.emsisoft.com/en/kb/articles/tec120308/
Finally, I personally have used Macs for almost 30 years without ever installing anti-virus software. I am however scrupulous about keeping my Macs free of garbage (like Mackeeper, to name one), adware, and so on.

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HT4245 i use a macbook pro which came with facetime i have an iphone 4S as well. whenever i use the wireless on my iphone i can facetime with ease however when i use the same wireless for my mac to facetime the call always gets disconnected.

i use a macbook pro which came with facetime i have an iphone 4S as well. whenever i use the wireless on my iphone i can facetime with ease however when i use the same wireless for my mac to facetime the call always gets disconnected.

To use factime on your Mac, I believe you will need to use your email address to do so instead of your wireless number. Since you can't make calls on the Mac.

Hi, my iphone's display appears pale yellow in colour when compared wit my friends' iphones' display which looks bright white in colour. When I took it to the apple store, they said that the display of few the iphones differs. Is that true?

Hi, my iphone's display appears pale yellow in colour when compared wit my friends' iphones' display which looks bright white in colour. When I took it to the apple store, they said that the display of few the iphones differs. Is that true?

Thank you. Is there any way that I can check whether it is a duplicate display? I am asking this because I got this phone from my friend.

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

I have a iPhone 5 -and cannot sync my music to it . I'm iTunes it shows it syncing but when I check my phone no music is on it.

I have a iPhone 5 but cannot sync my music to it from my iTunes on my lap top.it shows as doing it and the amount of memory it has used but when I check my phone no music is shown. The same with previous purchased music . It shows it as downloading but when it is finished no sign on the music ....any ideas .. I have a ipad and mini and it synced to this ok

Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)
From Here > http://www.apple.com/iphone/specs.html

Ever since I updated to the ios7 my iPhone 4s won't connect with wifi. Ive reset it and gone through all the steps When I took it to the Apple store they said its a hardware issue and since my phone is over a year old there isnt anything they can do

why wouldn't they warn users that updating to ios 7 via wifi can cause a problem.

ive had the same with my wife phone, the phone provider wont help told me to go to apple, but they say because i did'nt buy from them go to where you bought which was my provider??

When i bought my elements i selected for mac, but when i downloaded i got elements for windows and i paid for it as well. I want to get a download link for mac instead of windows, but there is no freaking way to contact these buys by phone! Any help? I am

Let me know please, i don't want to spend another 130 euros on this..

Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

I have just use my laptop for only three months and my hard disk cable have break and i need a replacement

i have just use my laptop for only three months and my hard disk cable have break and i need a replacement

Talk to AppleCare about getting a replacement.
Allan

I have an apple ID which I use to sign into icloud for my iPad and iPhone.But when I use the same ID for setting up iCloud on my Macbook it says INCORRECT ID or password, try again. I tried changing my passwords but it does not work for the macbook.

I have an apple ID which I use to sign into icloud for my iPad and iPhone.But when I use the same ID for setting up iCloud on my Macbook it says INCORRECT ID or password, try again. I tried changing my passwords several times but it does not work for the macbook.

You will have to provide the correct password to delete the existing account, if you have tried but are not getting the password reset email, contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.

MacBook 2008 wifi suddenly stopped working and says no wifi hardware. Took it to an apple shop, they said it could be the airport card but wouldn't do anymore then that. Any help on how to fix this? How do I know if it is the airport card or not?

MacBook 2008 wifi suddenly stopped working and says no wifi hardware. Took it to an apple shop, they said it could be the airport card but wouldn't do anymore then that.
Any help on how to fix this? How do I know if it is the airport card or not?
is there anything else I can try first?
thanks

If the technician at the shop is competent, he has given you a diagnosis that should have identified the problem. You could run the Apple Hardware Test to verify the findings:
https://support.apple.com/en-us/HT201257
Note the Apple Hardware Test is not definitive.
Go to the iFixit.com and Powerbookmedic.com web sites. They have parts and installation instructions. To install an Airport card is fairly easy.
Ciao.

I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?

I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?

I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?
There is no download as such. When you purchase QT 7 Pro, you are just purchasing a registration key that "unlocks" the QT 7 "Pro" editing features already built into the QT 7 Player but not activated without the key. Since you are listed as using the Lion OS, you need to check your "Applications > Utilities" folder to see if QT 7 is already installed there.
If it is, then you will need to open the app, open the "Registration..." window under the "QuickTime Player 7" Menu and enter the "Registered To:" and "Registration code:" entries to activate the "Pro" features. Be sure to follow the instructions found on the web page I will post below.
If it is not already installed in the "Applications > Utilities" folder, then you will have to first download and install the special QT 7 Player v7.6.6 software found on the download page which is linked to the web page containing both installation and registration instructions which is included below.
http://support.apple.com/kb/HT3678?viewlocale=en_US&locale=en_US

I have created a PDF and password protected it for view. However, when reading the PDF in Adobe Reader app on the iPad the commenting and annotation options are not available. Is there a way to allow commenting and annotation in the app while password pro

I have created a PDF and password protected it for view. However, when reading the PDF in Adobe Reader app on the iPad the commenting and annotation options are not available. Is there a way to allow commenting and annotation in the app while password protecting the document?

Is there a setting that needs to be set to allow the annotation features? I set password protection to open and then password for editing and set it to Any except page extraction, but it still did not give the annotation option

HT1414 My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email for

My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email format?

Change it to an email address.
-> https://appleid.apple.com/

Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -i have paid for this, but when it goes to the itunes for downloading it says it is downloading but nothing seems to be happeneing. help please!

Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -i have paid for this, but when it goes to the itunes for downloading it says it is downloading but nothing seems to be happening. help please!

Hello mixanme,
Sorry to hear you are not able to update your iPod touch using iTunes. Thank you for providing all that information about what is going on. I found an tutorial to assist with issues updating an iPod touch:
Issues updating or restoring iPod touch
http://www.apple.com/support/ipodtouch/assistant/restore/
I hope these steps help!
Best,
Sheila M.

I had to change my Apple ID. However, it won't change in my phone. I changed it in setting, but when it comes to downloading updates for apps or music, it won't update from my old Apple ID.

However, it won't change in my phone. I changed it in setting, but when it comes to downloading updates for apps or music, it won't update from my old Apple ID. For instance, I had to change my apple ID from (for instance, "[email protected]") to something else ("[email protected]"). I changed it in settings to the new one, but when I go to update apps, my phone is still connected to "[email protected]"
What should I do?

In the Finder do a Get Info on one of those files & the folder it's in, report what it says for privileges.
Oh, did you maybe change your short username/Home Folder's name?

I just ordered my laptop. Do I have to get virus and other protection added. I always heard you didn't no extra security with Mac but when I took my old laptop for service they said I had several viruses.

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