I just purchased "Unbroken". It won't open on my iPad in iBooks. I just upgraded my operating system to the latest earlier today. Is that the problem. Help! I want to read this book.

I just purchased "Unbroken". It won't open in iBooks on my iPad. Earlier today I upgraded my operating system. Is that the problem? How do I fix it?

Try deleting it and downloading it again.
Any problem with any other book?
If only with that one, use the Report a Problem link on your receipt and ask for a refund.

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I just upgraded my operating system on my MacBook Air and now my laptop won't detect my Toshiba 1T external hard drive

I just upgraded my operating system on my MacBook Air and now my laptop won't detect my Toshiba 1T external hard drive, how to solve this problem?

Try some of the troubleshooting steps outlined below:
Troubleshooting an external hard drive
> Unplug the hard drive, wait a few seconds, and then plug it back in
> Restart the computer
> Unplug any other peripherals from the computer
> Plug it into a different USB port
If none of those steps work, see if it is recognized in Disk Utility.
Checking a disk with Disk Utility
To check a disk using Disk Utility, launch the Disk Utility application in any of the following ways:
> Type the first few letters of its name into Spotlight. Select it from the results.
> Go Launchpad > Utilities > Disk Utility
> Go Applications > Utilities > Disk Utility
Once Disk Utility is opened, check to see if your external HD appears on the sidebar. If it doesn't appear at first, try the troubleshooting steps above again while leaving Disk Utility open, each time checking to see if the external HD appears.
Austin

I just buy an Ipad2, and I am not able to use my Apple ID to download Apps. Each time, a window open and ask me to fill my billing informations (my Security Code). The problem is every time I put this number and click ''done''...say contact Itunes support

I just buy an Ipad2, and I am not able to use my Apple ID to download Apps. Each time, a window open and ask me to fill my billing informations (my Security Code). The problem is every time I put this number and click ''done''...say contact Itunes support

Contact iTunes:
Apple - Support - iTunes - Contact Us

I have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this

i have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this

coIt is a code. See:
iTunes Store: How to redeem a code
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes

I have a macbook 4.1 with osx10.6.8 and just added memory (2gig) so I could sync my new Ipome and Ipad. and Ipad. Now I'm told I need to upgrade my operating system. The apple store gave me conflicting instructions. Any suggestions? Thanks

I have a macbook 4.1 with osx10.6.8 and just added memory (2gig) so I could sync my new IPhone and Ipad. Now I'm told at the apple store that I need to upgrade my operationg system. They said they couldn't help and gave me conflicting advice about what to do. Any ideas? Thanks you!

There are three models of MacBook that comprise the 'macbook 4.1' category, and each of them a little different; however other than 'macbook 4.1' the other thing they have in common is they all are considered Early 2008. Two are white, one black, polycarbonate case, Core2Duo 2.1GHz, 2.4GHz white, 2.4GHz black.
So if you can determine which one, if any of these, is the model build year and spec you have, that would be handy. Did you tell whoever you spoke to the serial number of your computer, so they'd know by looking up the specs to see what the supported maximum RAM upgrade capacity was, and other minimum requirements to make any upgrade to Mac OS X 10.6.8 at all?
If you have the serial number you can do a lookup to 'indentify by serial number' online, and use that information to determine if the computer needs even more RAM to take it past the minimum for Snow Leopard 10.6.8 and then get it ready to upgrade (via paid download from App Store, Snow Leopard gets you that far) and see what the next supported OS X full upgrade would be for the hardware limitations on that old MacBook.
If your MacBook IS a 4.1 build, the highest OS X it could run if it has the 2.4GHz cpu, is Lion 10.7.5. That would be an upgrade from the App store, available to OS X 10.6.8+ computers that access it online. And I kind of doubt how supported a newest iphone etc may be in lion.
everymac.com has a fair amount of information across many years of Apple computing hardware...
Here's the three MacBooks that share the 4.1 designation; first shipped with as much as 1GB RAM upgrade and the other two only a 2GB RAM*, (one white/one black color) according to this information...
• MacBook "Core 2 Duo" 2.1 13" (White-08) 2.1 GHz Core 2 Duo (T8100)
• MacBook "Core 2 Duo" 2.4 13" (White-08) 2.4 GHz Core 2 Duo (T8300)
• MacBook "Core 2 Duo" 2.4 13" (Black-08) 2.4 GHz Core 2 Duo (T8300)
...as seen here: http://www.everymac.com/systems/apple/macbook/index-macbook.html
*But according to MacTracker (free: download database) http://mactracker.ca
these MacBooks can use more RAM in aftermarket specs as much as:
Maximum Memory
6.0 GB (Actual) 4.0 GB (Apple)
Memory Slots
2 - 200-pin PC2-5300 (667MHz) DDR2 SO-DIMM
To get more information use a service such as this...
•identify by serial number:
http://www.powerbookmedic.com/identify-mac-serial.php
The Apple? store or whoever you talked, to may have been as accurate as they could be without further research. Could be you may have a newer or older MacBook, which would change whatever later OS X it could run past 10.6.8. And to go past Snow Leopard, you need to download the last bits for 10.6.x to be able to go and get any later upgrade. The ones that may let a newest iphone or ipad work with it, are past SL10.6.8
Anyway, as you further verify the model build year and configuration specifications, report back.
Good luck & happy computing!

I need to upgrade my operating system but the display won't work. How can I upgrade ?

My 2014 MacBook Pro when powered up will not actually turn on. The display is VERY faint and in fact just a different shade of shut down. It does however make the usual start up sounds, without any display, when I start it up. When in this mode the caps lock will not illuminate when depressed. Apple support has suggested that a software upgrade may be the problem. How can I upgrade without a screen ?

My 2014 MacBook Pro when powered up will not actually turn on. The display is VERY faint and in fact just a different shade of shut down. It does however make the usual start up sounds, without any display, when I start it up. When in this mode the caps lock will not illuminate when depressed. Apple support has suggested that a software upgrade may be the problem. How can I upgrade without a screen ?

I just upgraded my operating system and can't get the imessage to work. I get a message it check my network connection. But I am able to connect with the internet

I just upgraded to the new operating system on my iphone 4. I am trying to connect to imessage but I can't get it to work. I get a message saying to check my network settings. I have checked and I can connect to the internet. Any idea what I need to do?

If you have updated to iOS 5 then when you want to use messages you need register by going into settings then go to messages and then turn it on and use your apple I tunes ID. You can only use it between other updated devices.

When I open and close firefox about 3 times, I get the blue screen of death. Why? Also Firefox only opens every second time, and I have to close it manually to fix the problem. How can I avoid this?

I have to close the firefox from my task list. Before I do that I can't open any web browser. This is really annoying, and I have had this problem only after using Firefox 4.

Read Bill Hunt on BSOD http://forums.adobe.com/thread/772169
-and an Encore fix http://forums.adobe.com/thread/1060443

Ipad mini keyboard doesn't pop up.Reboot temporary solve the problem, but then i have again this problem

I tried to reboot and worked for a while. but, if simple hybernate the ipad, once I enter again the keyboard doesnt work...so obliged to reboot and reboot every time i leave the ipad alone for few minutes.
Of course a bag.
any way to fix the bug?

Yoniamster wrote:
Hi
I have a problem to open new category line inside collection. The keyboard j
Doesn't pop up. I have the same problem with iPad mini 1 and iPhone 5s
If you are trying to create a catagory inside a collection, you cannot. Categories are a property (metadata) of the individual titles. You can't create them. You can create collection, but they cannot be nested.

HT1725 My newly downloaded numbers app won't open on my iPad?

My newly downloaded numbers app won't open on my iPad?

You could try deleting and then re-downloading the app via the Purchased tab in the App Store app and see if it then works (re-downloading).
And/or you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

HT204266 Words with friends won't open on my IPad, it just shuts back down, what can I do to fix this?

Words with friends won't open on my IPad, it just shuts back down, what can I do to fix this?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
iOS 7: Help with how to fix a crashing app on iPhone, iPad (Mini), and iPod Touch
http://teachmeios.com/help-with-how-to-fix-a-crashing-app-on-iphone-ipad-mini-an d-ipod-touch/
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
 Cheers, Tom

Hi, im tinkering with mpeg streamclip and its giving me problems because it won't open my ripped dvd files from my desktop. It keeps giving me the same message "no VOB files can be found". Can anyone help me, this doesn't make sense.

hi, im tinkering with mpeg streamclip and its giving me problems because it won't open my ripped dvd files from my desktop. It keeps giving me the same message "no VOB files can be found". Can anyone help me, this doesn't make sense. I also found online that you need Apple Mpeg-2 playback component in order to use mpeg streamclip. Even though I have OS X Lion, should I download the add-on?

You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
which is free, but you must also have the Apple mpeg2 plugin :
http://www.apple.com/quicktime/mpeg2/
(unless you are running Lion in which case see below))
which is a mere $20.
Another possibility is to use DVDxDV:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
which costs $25.
For the benefit of others who may read this thread:
Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
And from the TOU of these forums:
Keep within the Law
No material may be submitted that is intended to promote or commit an illegal act.
Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store.
If you are running Lion:
From the MPEG Streamclip homepage
The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion, however MPEG Streamclip still needs it.
To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. You don't have to install QuickTime 7.

I'm trying to purchase printable ITunes cards -- which I've done in the past...no problem. Now a message reads: this Apple ID does not support this purchase....or something to that effect. What do I do?

I'm trying to purchase printable ITunes cards -- which I've done in the past...no problem. Now a message reads: this Apple ID does not support this purchase....or something to that effect. What do I do?

First of all, I think you are confused by something.
You don't print cards. You print Certificates. So which item are we dealing with here first of all?
Also, you can't buy gifts with just Store Credit, so do you have a linked CC?

Mac won't open pages from iPad.

I have emailed a pages document from my ipad, saved it on my mac and it wont open. It always has before the latest IOS version was installed on the ipad.
It says i need a newer version and directs me to the app store.
Software is all up to date on the Mac
do i have to pay for a new version of pages? or should it be automatic to receive the new version so that the two are compatable?
help please
thanks

As the system is not reporting any new software for my Mac pages, does this mean it won't be compatable with my iPad pages?
And here is the kicker.... you need to update the whole Mac operating system first.
You need to be running OSX 10.9, once you have downloaded this 'free' update, then you need to update pages to Pages 5.0
Once this is done, then you can 'easily collaborate' with the iPad.
What OS on the Mac are you running? (Check under the Apple drop down menu, then select "About this Mac")
And What version of Pages are you using (Check under the Pages drop down menu, then select "About Pages")
You need to be on OSX 10.9 and Pages 5.0
Sadly Apple decided not to warn iPad users that they were taking collaboration away unless you update every Apple product in one go.

I upgraded Facebook app and now it won't open on my iPad

I just upgrade Facebook on my iPad 2 and it won't open. App Icon disappeared on screen

Try a reset, press and hold both the power and home buttons 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till your iPad starts on it's own.

I just purchased "Unbroken". It won't open on my iPad in iBooks. I just upgraded my operating system to the latest earlier today. Is that the problem. Help! I want to read this book.

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