I just reinstalled windows and when I restore Firefox bookmarks it says "Unsupported file type". My bookmark is in JSON file type. I restored it via Bookmarks Organize Bookmark Import and Restore Restore Choose File. What's going on?

Please help me.

Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup.<br />
You can check that via the right-click context menu of that file and open the Properties.<br />
If you are not sure about the file type then you can open the file in Firefox via "File > Open File"<br />
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.<br />
A JSON backup starts with: {"title":"","id":1,"dateAdded":
An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>

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Dozens of open tabs lost! Synced them, reinstalled Windows and Firefox, set up Sync, looked up "tabs on other devices" in history - Only a third or so listed.

Dozens of open tabs lost! Synced them, reinstalled Windows and Firefox, set up Sync, looked up "tabs on other devices" in history -> Only a third or so listed.
Usually, when I reinstall Windows, I manually backup my Firefox bookmarks and open tabs, but because Sync has worked perfectly for me in the past, I didn't do it this time. I backed up all my other files and settings and whatnot from the rest of my system, then in Firefox I hit the Sync button (put in on the GUI so I see if it's syncing or done) for the last time, waited until the green rotating dot was gone, closed Firefox, shut down the system, formatted the drive and reinstalled Windows and Firefox. After setting up Sync I waited a while to make sure everything is on my system.
Then I wanted to have all the tabs and windows open as I had on the old system, so I went to the history and "tabs on other devices". I could already see from the small size of the list, that tabs were missing. I went through all of them, opened them and sorted them into windows.
-> Maybe about two thirds of the tabs I had open on my old system are gone!
Not just new tabs that might not have been synced (although the button showed sync was complete), but also old tabs (from weeks ago) that must have been synced before. Actually maybe especially or even only the old ones are lost. And the lost tabs are not just from one of the open windows, but from several.
What can I do to recover my lost tabs?
They contain important websites that I didn't bookmark yet, articles that I wanted to read, windows with dozens of tabs on a topic that I did some research for and stuff like that.
What does the green circle mean? Does it indicate that the sync is complete (to the Firefox servers) or just that the changes have been saved locally and set up for some next scheduled sync with the Firefox servers?
Further info:
I always run the newest stable release of Firefox (v19 on both systems). Old system was Windows 8 Enterprise Evaluation, new system is Windows 8 Pro. My used Sync quota is about 10 MB. I had 4 Firefox windows open with different amount of tabs in each of them, from 10 to maybe 80 with an overall amount of 150-200. Most of them weren't loaded. Firefox start is set to "load last session" and tabs are set to "load when selected". Memory usage 500 MB - 1 GB.

I have most of the items bookmarked. Having 200 - 300 tabs open saves time, since I don't have to go to the bookmarks, if the tabs are already open. One problem has been crashes, but as long as I can restore a previous session, I can still get to the data. I had quite a few tabs open when I was planning to purchase a new computer. I also follow the stock market, and the weather. I was also looking at various VIrtual Private Networking (VPN) sites. At one time, I probably had 20 - 50 tabs open, just for those. I did bookmark a few, but unfortunately lost the VPN tabs, when Firefox crashed. Even if I don`t go to a particular group of tabs very often, leaving it open is faster, especially since I will know where they are. I often put the computer in standby mode, rather than shutting it off, especially if I will remain in the same location.

Just reinstalled Windows, Can't restore iTunes backup

I just reinstalled Windows 7 on my computer, and after installing the latest version of iTunes available from Apple, I can't restore any backup I made prior to the reinstall, with iTunes giving me error code -69.
I've tried reinstalling iTunes, but no dice so far. Should I be trying to do anything else to get this working?

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

If I reinstall Windows and restore Firefox profile, will I have the same issues I did before?

I assume if I reinstall Windows and restore Firefox 14.0.1 profile with the profile folder I backed up, I will have the same issues as I did before I backed up and reinstalled. Presently, it sucks down memory (including flash plugin, 500 or 600MB, I save, close and reopen it with same tabs, it uses half of that), bookmarks drop down freezes and FF is generally sluggish. I have tried disabling addons but that doesn't help. I use ccleaner everyday. Will it be just like I never did a reinstall if I restore that profile? or is there a better way to reinstall portions of it at a time and check performance as I do. I dont want to dive deep into the bowels of FF and do intricate micro-tinkering if I dont have to; I have put up with it for this reason.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

HT1212 When you restore an iphone, what is lost and what remains the same

When you restore an iphone, what is lost and what remains on the phone?

IF you restore as new all data and settings are lost. IF you restore from a backup then the phone willbe the same as it was as the phone from which the backup came
This is what is contained in a backup
iTunes will back up the following information
Contacts* and Contact Favorites (regularly sync contacts to a computer or cloud service such as iCloud to back them up).
App Store Application data including in-app purchases (except the Application itself, its tmp and Caches folder).
Application settings, preferences, and data, including documents.
Autofill for webpages.
CalDAV and subscribed calendar accounts.
Calendar accounts.
Calendar events.
Call history.
Camera Roll (Photos, screenshots, images saved, and videos taken. Videos greater than 2 GB are backed up with iOS 4.0 and later.)
Note: For devices without a camera, Camera Roll is called Saved Photos.
Game Center account.
Home screen arrangement.
In-app purchases.
Keychain (this includes email account passwords, Wi-Fi passwords, and passwords you enter into websites and some other applications. If you encrypt the backup with iOS 4 and later, you can transfer the keychain information to the new device. With an unencrypted backup, you can restore the keychain only to the same iOS device. If you are restoring to a new device with an unencrypted backup, you will need to enter these passwords again.)
List of External Sync Sources (MobileMe, Exchange ActiveSync).
Location service preferences for apps and websites you have allowed to use your location.
Mail accounts (mail messages are not backed up).
Installed Profiles. When restoring a backup to a different device, installed configuration profiles are not restored (such as accounts, restrictions, or anything which can be specified through an installed profile.) Any accounts or settings that are not associated with an installed profile will still be restored.
Map bookmarks, recent searches, and the current location displayed in Maps.
Microsoft Exchange account configurations.
Network settings (saved Wi-Fi hotspots, VPN settings, network preferences).
Nike + iPod saved workouts and settings.
Notes.
Offline web application cache/database.
Paired Bluetooth devices (which can only be used if restored to the same phone that did the backup).
Safari bookmarks, cookies, history, offline data, and currently open pages.
Saved suggestion corrections (these are saved automatically as you reject suggested corrections).
Messages (iMessage and carrier SMS or MMS pictures and videos).
Trusted hosts that have certificates that cannot be verified.
Voice memos.
Voicemail token. (This is not the voicemail password, but is used for validation when connecting. This is only restored to a phone with the same phone number on the SIM card).
Wallpapers.
Web clips.
YouTube bookmarks and history.
* Your contacts are part of the backup to preserve recent calls and favorites lists. Back up your contacts to a supported personal information manager (PIM), iCloud, or another cloud-based service to avoid any potential contact data loss.

I just reinstalled iTunes, and it will not open, as it says iTunes library itl. was created from an earlier version. Any idea what this means, and how I can get itunes to open?

I just reinstalled iTunes, and it will not open, as it says iTunes library itl. was created from an earlier version. Any idea what this means, and how I can get itunes to open?

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

HT1351 I recently had my hard drive wiped out by a virus and had to reinstall windows and itunes. When i hooked up my ipod it didnt automatically sync my songs on my ipod with the library. How do I do this manually?

I recently had my hard drive wiped out by a virus and had to reinstall windows and itunes. When I hooked up my ipod it did not transfer my songs from my ipod to my itunes library. How do I do this?

iTunes syncing is generally in one direction only, from the computer's iTunes library to the iPod. You cannot use iTunes to transfer song files from iPod to computer (except for songs purchsed from the iTunes Store).
However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like "ipod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, you can add them to your new iTunes library. (Going forward, you should use a backup strategy, and include your iTunes data in what gets backed up. Then, you would be able to recover your complete iTunes library, including things like playlists and ratings.)

Got a laptop and forgot password can I just reinstall windows 7

Can I just reinstall windows 7 or 8 to get bypassedthe password or do I nee to download password recovery

You can do a System Recovery to reinstall Windows. You will need to use the F11 at power on- see the section on "Recovery when Windows 8 does not start correctly".
Windows 8 Recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03489643&tmp_task=solveCategory&cc=us&dlc=en&lc...
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I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison"

I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?

Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

PowerBook G4 boots to unfamiliar login. List of known user accounts does not appear and original admin user name and password is rejected. What is going on here?

PowerBook G4 boots to unfamiliar login. List of known user accounts does not appear and original admin user name and password is rejected. What is going on here?

There are no children, nor other suspicious characters that have "played" with my computer. One moment I'm in, the next time I turn on/restart the powerbook I'm at a screen with the name of the hard drive and two fields: username and password. Not a list with pictures and names ie 'Katie Jo' with an orange icon and 'Guest' with a silhouette of a head.
In an attempt to remedy this problem, I backed up files using target disk mode and firewire cable. I then, rebooted in single user mode, typed in the correct script and essentially made the computer appear virgin again. Original start up welcome screen display with multiple languages, and then set up prompts such as language, network, and registration. After completing the cues and the "just a few more questions" page, I press continue and am left at a grey standstill, with the continue button greyed out, and no other actions. I'm only able to "go back" by clicking the go back button, all the way to the beginning of the set up, and as I proceed through the steps a second time, I'm greeted with the same halt. What is this?

I tunes wont download for iphone it keeps poping up a little box saying find file what do i do ive tried 20 times to download this and cant finger it out

i tunes wont download for iphone it keeps poping up a little box saying find file what do i do ive tried 20 times to download this and cant finger it out. it acts like its done and right befoure it is this pops up.

I'm glad I was able to help. I kind of wish mine hadn't worked because I ended up being one of the "lucky" individuals where my phone didn't restore from the backup and I lost all of my contacts, calendar appts, notes, etc. It took me an extra 2 hrs last night to rebuild the next month worth of appts and try to rebuild my contact list from my yahoo contacts. Oh well. I will be getting an android at my next upgrade. I'm tired of all of the BS that comes with owning an iPhone.

Reinstalling Windows and keeping itunes as it is now

My PC is running slow at the moment so I'm planning on formating it and reinstalling Windows Vista, I have loads of music in my library in itunes (the music is backed up on a seperate hard drive) but if i re-do windows and reinstal itunes is there a way of backing up my library settings? (things like only certain songs have the boxes ticked so when i sync my ipod i only have the songs i like on there, and the play count and last played date) I have 'exported' the library and saved the XML file but will that save all my settings or just the file names and locations? and how do I 'import' the file once I've reinstalled itunes?

I assume all your music files are on the external drive.
If you are going to reinstall windows and you want to keep all your iTunes metadata, you need to save a copy of the iTunes folder normally in Music or My Music for XP.
This contains your library databases and the artwork folder.
I have given the default location for the iTunes folder, but some people using an external drive have it on the external drive as well as the music files if this is the case, you don't need to worry about it.
If your iTunes folder is on your c: drive, your will need to replace the iTunes folder created when you reinstall iTunes with the backup. Then you will need to set the location of the iTunes Music folder in Edit Preferences>>Advanced.
If the iTunes folder was on the external drivem you will need to do a shift key start after installing iTunes to connect iTunes to iTunes Library.itl on the external drive.
http://support.apple.com/kb/HT1589
Message was edited by: polydorus

Reinstall windows and now can't download photoshop

Hi, i just reinstall windows 7 64 bit, install adobe cc, login, etc. But then i cannot download and install photoshop cc.
it just reaching 1% or 2% and stopped, and said something like "the download appears corrupted. please try to download again. (-60).
I have close all antivirus, firewall, HIPS, viruscope and kill the program (Comodo internet security) and still don't have effect.
screenshot:
after couples of times tried to re download, it keep stopeed at 2 %.
Then i tried to delete folder AAMUpdater and OOBE as suggested in troubleshoot . But no luck. Instead the photoshop download now written "Try" not "Install", which is weird, since i've paid it.
the screenshot:
Really need help with this..
Thanks before..

Konnie,
If you have installed iTunes 7, the Store menu > Check for Purchases option should do the trick.
If you're still using iTunes 6, look for Check for Purchases in the Advanced menu.

HT1535 I would like to move my songs from my ipod nano back on to my freshly reinstalled windows and iTunes. Can that be done? I turned off automatic syncing so I can charge up the ipod.

I would like to move my songs from my ipod nano back on to my freshly reinstalled windows and iTunes. Can that be done? I turned off automatic syncing so I can charge up the ipod. Help!

You won't be able to, just by navigating out the iPod's photos folder in iTunes. You'll likely need the help of some sort of third party software to get the job done for you. One thing you'll want to keep in mind about these photos is that they are no longer in their full resolution, but instead are scaled down thumbnail versions that were optimized for viewing on your iPod's Video smaller 2.5" LCD display.
Here is one such product.
http://www.macroplant.com/phonetopc/
Google for more.
B-rock

Post Moved reinstalled windows and now BT net pro...

Post Moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/reinstalled-windows-and-now-BT-net-protect-won-t-install...
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I just reinstalled windows and when I restore Firefox bookmarks it says "Unsupported file type". My bookmark is in JSON file type. I restored it via Bookmarks Organize Bookmark Import and Restore Restore Choose File. What's going on?

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