I just upgraded to OSX 10.8.2 and can no longer read my Palm OS desktop files. Is there a way to be able to read these files?

How can I read PowerPC files with OSX 10.8.2?

PPC files can not be used on OSX versions 10.7 and higher.

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I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

I am on a i mac osx 10.8.4 and can not get into i photo i keep recieving the message "The library could not be opened because the file system of the library's volume is unsupported.

I am on a i mac osx 10.8.4 and can not get into i photo i keep recieving the message "The library could not be opened because the file system of the library's volume is unsupported."

Where is the Library? It needs to be on a disk formatted Mac OS Extended (Journaled)

I just upgraded from LR3.3 to LR5 and can't print now....

I just upgraded from LR3.3 to LR5 and now when printing on my Epson 2880 the image is printing only a portion of my image - not placing it properly on the page as it appears in the print preview. I have checked with Epson and they confirm all my page size specs and print preferences are correct - Epson says it's a software glitch. The image looks right on the screen in the print preview - yet places the image in a corner of the page when printing, cutting off half of it. Tried it both on 8.5x11 and on 13x19 with two images and had the same problem. I need this fixed ASAP thanks @Adobe @JaneSzaboPhoto

Yes, I have the paper set up properly as 13" x 19" (or 8.5 x 11 when trying more than one size) and even reviewed this over the phone with Epson. All setting are correct and it looks right on the print preview - but shifts the image to the top left of the page and shrinks the image and cuts off the top of the image.....no matter what paper size.

Just upgraded to Firefox 4 Beta 11 and Sync no longer works

tested on Windows XP SP3.
After updating to Beta 11 Sync stopped working. Tried to reset account and now the Sync does nothing when I try and either Create a new account or Connect to existing account

Security Devices is not I took a look at my aboug:sync-log 2011-02-24 07:45:07 Service.Main 2011-02-24 07:45:08 Net.Resource 2011-02-24 07:45:08 Service.Main 2011-02-24 07:45:08 Service.Main 2011-02-24 07:45:08 Service.Main 2011-02-24 07:45:08 Service.Main 2011-02-24 07:45:08 Service.Main 2011-02-24 07:45:08 CollectionKeys 2011-02-24 07:45:08 Engine.Clients 2011-02-24 07:45:08 Engine.Clients 2011-02-24 07:45:08 Engine.Clients 2011-02-24 07:45:08 Service.Main 2011-02-24 07:45:08 Service.Engines 2011-02-24 07:45:08 Service.Engines 2011-02-24 07:45:08 Engine.Bookmarks 2011-02-24 07:45:09 Store.Bookmarks 2011-02-24 07:45:09 Store.Bookmarks 2011-02-24 07:45:09 Engine.Bookmarks 2011-02-24 07:45:09 Service.Main 2011-02-24 07:45:09 Engine.Forms 2011-02-24 07:45:09 Engine.Forms 2011-02-24 07:45:09 Engine.Forms 2011-02-24 07:45:09 Engine.History 2011-02-24 07:45:09 Engine.History 2011-02-24 07:45:10 Engine.History 2011-02-24 07:45:10 Collection 2011-02-24 07:45:10 Collection 2011-02-24 07:45:10 Engine.History 2011-02-24 07:45:10 Engine.Passwords 2011-02-24 07:45:10 Engine.Passwords 2011-02-24 07:45:10 Engine.Passwords 2011-02-24 07:45:10 Engine.Prefs 2011-02-24 07:45:10 Engine.Prefs 2011-02-24 07:45:10 Engine.Prefs 2011-02-24 07:45:10 Service.Main 2011-02-24 07:45:10 Service.Main listed in my options menu.
and I got the following after hitting the Sync Now button:
INFO In sync().
DEBUG GET success 200 https://phx-sync192.services.mozilla.com/1.0/myusername/info/collections
DEBUG Fetching global metadata record
DEBUG Weave Version: 1.6.1 Local Storage: 5 Remote Storage: 5
INFO Sync key is up-to-date: no need to upgrade.
DEBUG Fetching and verifying -- or generating -- symmetric keys.
INFO Testing info/collections: {"clients":1298550399.88,"crypto":1293049033.8,"forms":1298550401.1,"history":1298551339.59,"keys":1286624070.44,"meta":1293052478.31,"bookmarks":1297799896.73,"prefs":1297815750.78,"passwords":1293325794.74}
INFO Testing for updateNeeded. Last modified: 1293049033.8
INFO 0 outgoing items pre-reconciliation
INFO Records: 0 applied, 0 reconciled.
DEBUG Total (ms): sync 3, processIncoming 1, uploadOutgoing 0, syncStartup 2, syncFinish 0, getChangedIDs 0, syncCleanup 0
INFO Updating enabled engines: 4 clients.
DEBUG Could not get engine: clients
DEBUG Engines are: ["bookmarks","forms","history","passwords","prefs","tabs"]
INFO 0 outgoing items pre-reconciliation
DEBUG Item DzIdRhskG_sr already removed
DEBUG Processing special node: menu
DEBUG Total (ms): sync 976, processIncoming 974, syncStartup 2, createRecord 301, getChangedIDs 0, isEqual 301, reconcile 303, syncCleanup 0
DEBUG bookmarks failed: NS_ERROR_NOT_IMPLEMENTED JS Stack trace: Res_get()@resource.js:376 < SyncEngine__processIncoming()@engines.js:511 < _processIncoming()@bookmarks.js:212 < ()@engines.js:203 < SyncEngine__sync()@engines.js:768 < wrappedSync(null)@util.js:168 < batchedSync()@util.js:174 < ()@engines.js:203 < WrappedNotify()@util.js:147 < Engine_sync()@engines.js:213 < WeaveSvc__syncEngine([object Object])@service.js:1738 < ()@service.js:1624 < WrappedNotify()@util.js:147 < WrappedLock()@util.js:119 < WrappedCatch()@util.js:97 < sync()@service.js:1529 < (3)@browser.js:5223
INFO 0 outgoing items pre-reconciliation
INFO Records: 0 applied, 0 reconciled.
DEBUG Total (ms): sync 3, processIncoming 1, uploadOutgoing 0, syncStartup 2, syncFinish 0, getChangedIDs 0, syncCleanup 0
INFO 4 outgoing items pre-reconciliation
INFO Records: 0 applied, 0 reconciled.
INFO Uploading all of 4 records
DEBUG POST Length: 2113
DEBUG POST success 200 https://phx-sync192.services.mozilla.com/1.0/myusername/storage/history
DEBUG Total (ms): sync 802, processIncoming 1, uploadOutgoing 244, syncStartup 2, syncFinish 0, getChangedIDs 0, createRecord 29, syncCleanup 0
INFO 0 outgoing items pre-reconciliation
INFO Records: 0 applied, 0 reconciled.
DEBUG Total (ms): sync 3, processIncoming 2, uploadOutgoing 0, syncStartup 1, syncFinish 0, getChangedIDs 0, syncCleanup 0
INFO 0 outgoing items pre-reconciliation
INFO Records: 0 applied, 0 reconciled.
DEBUG Total (ms): sync 2, processIncoming 1, uploadOutgoing 0, syncStartup 1, syncFinish 0, getChangedIDs 0, syncCleanup 0
CONFIG Starting backoff, next sync at:Thu Feb 24 2011 09:05:38 GMT-0500 (Eastern Standard Time)
DEBUG Exception: Some engines did not sync correctly No traceback available

We have just upgraded to Firefox 5 at work and I no longer have a new tab thingy on the end of my tab list. I now have to go to file and choose new tab. I would love my wee plus at the end of my tabs back. I use lots of tabs!

I thought it might be due to having colourful tabs so have disabled that but it made no difference. I prefer having my tabs under the bookmark toolbar

You can find the New Tab button showing as a '+' on the Tab bar.<br />
You can open the Customize window and drag the New Tab button that shows as a plus sign (+) from the Tab bar on another toolbar and it will become a regular toolbar button like the New Tab button that you have in Firefox 3 versions.<br />
If you can't find the new tab button then click the "Restore Default Set" button in the Customize window.<br />
If you want the New Tab button at the far right end of the Tab bar then place a flexible to the left of it.
* New tab toolbar button: https://addons.mozilla.org/firefox/addon/new-tab-toolbar-button/

UPGRADED TO ADOBE 11.0.06 AND CAN NO LONGER PRINT PDF'S RUNNING WINDOWS 64 BIT. SAME ON 2 LAPTOPS

When i hit print a pdf document since i upgraded , no document goes to my printer Q...nothing happens?
Any fixes?
Same is hapening on my wifes computer.

Wow! At least it's not just me!
I've been trying to do various tests, and now my results are a bit different:
Going off Candace's notes:
1) Doesn't work for me. This is what I used to do and want to do again: create a PDF from any application by clicking Print (eg, the Print link on web page) or pressing command-P. No file is created now.
2) I didn't even know this option existed. It worked for me, but I don't want to print my documents there. I want to be prompted for a name and folder of my choosing in the dialog box.
3) Oddly, this morning after reading Candace's response, I now only get prompted with one dialog box, not two. Again, I don't want to do this. I want it to work as before where after invoking Print I would be offered a dialog box asking me what to name the file and in which folder to create it.
Thanks, Candace! I appreciate your post!
Keith

I recently upgraded from Snow Leopard to Mavericks and can no longer share files, does anyone have suggestions?

I had to set up an appointment with the local genius bar to install Mavericks as I use WiFi and am very close to mountains which tend to interfere with clean downloads. I am now unable to send work product via email as a PDF - I'm hoping someone has suggestions for me - or should I just make another appointment? My thanks, Bobbie4886

There could be many ways to be "unable to send work product via email as a PDF."
Can you no longer create PDFs from your work product?
Can you no longer find the PDFs when you try to attach them to an email?
Do you get an error message when you try to attach them?
Do you get an error message when you try to send the email?
Does the email with the attachment disappear without a trace?
Does your recipient not see the attachment?
Does your recipient get an error message trying to open the attachment?
Something else? What?

Upgraded to v7.0.1.8 and can no longer play or download purchased music

I upgraded my software from a later version of v6 (6.9, I think). Since then, I have been unable to access my purchased music. I had purchased the music with a previous email address, which I updated using the site instructions. My account in iTunes is the same as always, my number of authorized computers the same, this computer is authorized. However, when I try to play a purchased song, I get a warning that I cannot play it because my computer is not authorized. The login popup comes up with my old account information. I did try using that, but of course, as that account now exists under the new email address, it is not a valid id. I use the new email address and login and am told that I am now authorized. When I click the song again, I get the same thing. I've authorized myself to play this song (and several others, to see if I got a different result) at least 10 times now and it still won't play. All that happens is that I am taken through the authorization process over and over.
Additionally, I have purchased three albums that will not download. I get an error -50 and am beginning to believe that they are related to this authorization nightmare. Please explain what I can do to fix this.
Sony VIAO Windows XP Pro

It gets even better... thought I'd add another audible book to my iPod so I could continue on the series I'm listening to. As soon as syncronization started, all my content on the iPod started disappearing. At first, I didn't figure out what was happening. By the time I did, I only had 4GB left of the 35GB that had been on the iPod. Now, I'm really irritated with you and your half baked software!!!!!
I've dropped back to v7.0.0.70, and everything is working again. It's 2am and if I were billing you time, I'd be making out very well now. Whatever happened to software quality assurance? There is an obvious breakdown in the newest iteration of iTunes. My current 'fix' is to drop back to a previous version until you all get a working 'current' version...but that's not really a fix. Please let me know if you have a real solution or not.

Upgraded to Firefox 4.0.1 and can no longer use my Norton Toolbar. How do I go back to my old and usable Firefox?

I utilize Norton Toolbar 4.6 and Firefox reports it is disabled because it is incompatible with Firefox 4.0.1. Since I utilize this functionality far more than any increased functionality in the new Firefox how can I go back to the previous version I was using? That was Firefox 3.6.17. Everything works and I am happy to wait until Norton supports the new version.

Please do the following.
Go to [http://www.mozilla.com/en-US/firefox/all-older.html Download Firefox v3.6.17] and download it to the desktop.
Then go to Add/Remove Programs, scroll down to Mozilla Firefox and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
Then reboot and delete the folder called Mozilla Firefox at this location: C:\Program Files\Mozilla Firefox
Finally run the installation file you downloaded to the desktop earlier.
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.
'''EDIT''': Keep an eye on this thread [http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808 Norton product compatibility with Firefox Updates]

Just installed os x 10.8.3 and can no longer access icloud.

I can no longer access icloud, mail, etc. after updating to 10.8.3. On the other hand, I seem to be okay on my iphone. Anyone else have this problem or any ideas.
Thanks

Hello Alex,
Your problem appears to be different than what I experienced, which was a complete inability to access iCloud mail. That issue is resolved for me now. Here's what I did, but frankly I don't know why this worked. I'm not sure if it was all a coincidence and that the iCloud fix was rolled out to different countries at different times.
On my MacPro, from 10.8.2 with mail working correctly:
1. deleted the iCloud account from Mail
2. updated to 10.8.3
3. signed out of iCloud in Preferences and signed back in
4. readded the iCloud account in Mail (ensuring of course that the id and passwords are correct)
Again, I don't know why it worked but it did. With this done, I repeated the process on my MacBook with success. You can see if this works for you, but this is all I can offer as help.

Upgraded my iPad to IOS 7 and can no longer play videos and podcasts

Can anyone offer any advice?

The videos are standard tv shows and movies from iTunes. In the older IOS when I opened the 'movie' icon all I saw were the videos that I had downloaded to my iPad. Now I get routed to something that looks like the 'purchased' section of the iTunes storeand it seems that I have to load every video from the cloud. I'm not sure what I am doing wrong, but I would like to be able to watch video when I am NOT connected to wifi, like on a plane and such.

I just upgraded to OSX version 10.8.3 and since then all animations are defective. The dock is jerky! The effects of opening and closing windows ranging in shots! What should I do?

I just upgraded to OSX version 10.8.3 and since then all animations are defective.
The dock is jerky!
The effects of opening and closing windows ranging in shots!
What should I do?

You can check the status of your drive's indexing by clicking the Spotlight menu to see if there is a progress bar at the bottom of it, and can also open Activity Monitor and click the "%CPU" column to sort by CPU usage, to see if the processes "mds" or "mdworker" are currently active and using your CPU.
If so, then wait for them to finish. However, if not then try rebooting and then hold the Shift key immediately after you hear the boot chimes. This will load the system into Safe Mode, which should run some checks and maintenance routines on the system. Then reboot normally to see if the problem persists.
How much RAM do you have installed on your system? You can see this by choosing About This Mac from the Apple menu.

Just upgraded to OSX mavericks on macbook pro mid 2011 version. Having a big issue here that whenever my mac comes back from sleep, i.e after I open the lid, the screen flickers and there is an error of Finder not opening properly. Any fix to this?

Just upgraded to OSX 10.9 mavericks on macbook pro mid 2011 version. Having a big issue here that whenever my mac comes back from sleep, i.e after I open the lid, the screen flickers and there is an error of Finder not opening properly. Any fix to this?

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

Just upgraded to OSx Maverics and Iphoto 9.5 - no music during slideshow ?

Just upgraded to OSx Maverics and Iphoto 9.5 and now have no music when playing slideshows (using custom or default). All libraries worked fine before upgrade (using Lion). Any ideas?

In iTunes go File -> Library -> Organise Library -> Reorganise Library.
Then quit and restart iPhoto.
Credit to user keysandfood who figured that one out.

I just upgraded to OSX 10.8.2 and can no longer read my Palm OS desktop files. Is there a way to be able to read these files?

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