I keep getting an Error -23 on Ipad when I was trying to upgrade? Now I can not get it to restore or even open, all it shows it the Itunes Icon. What do I need to do to fix this, please?

I keep getting an Error -23 on my Ipad? Now when I try to restore it, I get the same error? What do I need to do to fix this issue.

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

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I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.

I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.

Your only option at this point is to connect the device to a computer running iTunes so you can restore it.
B-rock

I just bought a Ipad and know nothing about it I plugged in to charge and tryed to turn on and all it shows is the Itunes icon a picture of the cord. What does this mean? Cant get it to do anything else

I just bought a Ipad and know nothing about it. I have been charging it for about 2 hours and when I try to turn it on it shows the Itune icon and the plug thats it wont do anything else. Any suggestions on what to do?

iPads are devices and not PCs, so it needs a functioning relationship with a PC to work.
Download iTunes onto your PC, then connect your iPad to that PC. That should get you started.

I'm trying to download and run Firefox but keep getting an "error creating directory" message. C:\Program Files\Mozilla Firefox\res\dtd What do I need to do to fix this?

It shows under the message, the following:
C:\Program Files\Mozilla Firefox\res\dtd
What do I need to do to fix this?

* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

TS3694 I am getting "An unknown error has occurred (3014)" on my iPad2 while trying to upgrade to iOS6. What do I need to do to fix this?

I am getting "An unknown error has occurred (3014)" on my iPad2 while trying to upgrade to iOS6. What do I need to do to fix this?

Hi apiccolo5,
Thanks for visiting Apple Support Communities.
See these articles for steps that can help you resolve the issue you're seeing:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best,
Jeremy

"The iTunes library file cannot be saved. You do not have enough access privileges for this operation." Help! This keeps coming up. I've not changed anything. What do I need to do to fix this?

"The iTunes library file cannot be saved. You do not have enough access privileges for this operation." Help! This keeps coming up. I've not changed anything. What do I need to do to fix this?

Sounds like a Windows user privelidge problem. Are you using an administrator account on the PC?

When my time machine tries to backup to my time capsule I get the following message"The backup disk image "/Volumes/Data/Kent's MacBook Pro.sparsebundle" is already in use. " What do I need to do to fix this?

When my time machine tries to backup to my time capsule I get the following message"The backup disk image “/Volumes/Data/Kent’s MacBook Pro.sparsebundle” is already in use. " What do I need to do to fix this?

Restart the Time Capsule.

TA48312 I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

jbrie8210 wrote:
I NEED TO UPGRADE FROM 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

My external speakers have stopped working. A circle with a line through it shows up when I try to adjust the volume. I have been in system prefrences to check all the sound settings and everything is set properly. What do I need to do to fix this. Help!

My external speakers have stopped working. A circle with a line through it shows up when I try to adjust the volume. I have been in system prefrences to check all the sound settings and everything is set properly. What do I need to do to fix this. Help!

Though I have doubts for success, you might try a SMC reset. It can do no harm. Otherwise, barring suggestions from others, the Apple Store or qualified repair facility is the last option.
http://support.apple.com/kb/HT3964
Ciao.

HT1349 My iPad will not play music or videos in iTunes or my music app what do I need to do to fix this?

My iPad will not play music or videos in iTunes or my music app what do I need to do to fix this?

Music plays in the Music app - not iTunes. Videos play in the Videos App - not in the Music App. Is that what you are doing? If you are using the correct apps for the appropriate content - quit the apps and restart.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

When i log in my apple id in itunes a message prompt me "This Apple ID has not yet been used with the itunes store" what do i need to do?

when i log in my apple id in itunes a message prompt me "This Apple ID has not yet been used with the itunes store" what do i need to do?

If you can log into the computer, go to the Mac App Store and purchase Mavericks under your AppleID. Even though its free, they still consider it a purchase.
If you are not able to log into your Mac you can try on a different Mac. Once you purchase it, you can stop the download if you want.
Once you do that then you should be able to reinstall via the Recovery HD

I tried reseting my ipod when i turn it back on all you see is the apple icon and a loading symbol how do i fix it ?i tried reseting my ipod when i turn it back on all you see is the apple icon and a loading symbol how do i fix it ?

i tried reseting my ipod when i turn it back on all you see is the apple icon and a loading symbol how do i fix it ?

Try here:
iPhone and iPod touch: Frozen and unresponsive

My iphone doesnt want to start.all it shows is the apple icon.nothing more.i have tried holding the home button together with the lock button.what can i do .thanks

my iphone 4 doesnt want to start . all it shows is the apple icon.i have tried holding the home button together with the lock button. nothing seems to work . please help.

Plug the iPhone in with the Wall Charger. Then while plugged in do the Reset again, hold both Home and Power buttons until the iPhone Restarts. This usually begins to happen in less than 20 seconds time.
If you this does not work you can try to Restore the Firmware on your iPhone. If you decide to do this, connect your iPhone to your computer with iTunes open. Hold both the Home and Power buttons until the iPhone is detected by iTunes in Recovery Mode, this takes about 20 seconds time. Restore your iPhone.
If this does not work, you can try to Restore the Firmware on your iPhone in DFU Mode. Connect your iPhone to your computer with iTunes open. Hold both Home and Power buttons for exactly 10 seconds, release the Power Button and keep holding the Home Button until iTunes recognizes the iPhone in Recovery Mode, about 20 seconds more time. Restore the iPhone.
If this does not work and you have Warranty or AppleCare Coverage take your iPhone to Apple for resolution of the problem.

My computer broke and i lost all my music but the music is still on my ipod how do i fix this?

please help me...
my computer broke and i lost all my music but the music is still on my ipod how do i fix this?

Also See Here for using your iPod to put your Music back on your Computer:
http://support.apple.com/kb/HT1296
http://support.apple.com/kb/HT1848
http://www.apple.com/support/ipodtouch/syncing/
Cheers,

My itouch won't turn on. All that shows is the apple icon and then the screen goes blue to white. Is there a way to fix this or is my itouch unfixable? HELP ME!!!

My itouch won't turn on. All that shows is the apple icon and then the screen goes blue to white. Is there a way to fix this or is my itouch unfixable? HELP ME!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I keep getting an Error -23 on Ipad when I was trying to upgrade? Now I can not get it to restore or even open, all it shows it the Itunes Icon. What do I need to do to fix this, please?

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