I'm having a problem updating the iTunes software. Receiving "invalid signature". Does anyone know how to fix this?
Hi Everyone,
I have been trying to update iTunes, Safari, and Quicktime. Keep receiving "invalid signature" and then it removes the attempted download. Does anyone know how to fix this?
I have had this happen as well. What I had to do was sync the iPod to remove the album and the resync the album back to the Classic. I've had this happen with my iPhones as well. Must be a bug in either the current OS or iTunes versions.
Similar Messages
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Does anyone know how to fix this?
Try resetting the device ....
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that didn't help, tap Settings > General > Reset > Reset All Settings
Try the App Store.
No data is lost due to a restore. -
ICloud icon has gone missing from my iTunes TV shows library. Does anyone know how to fix this?
Does anyone know how to fix this? My TV shows that are in the cloud but not downloaded have disappeared too yet on my iphone. I can access purchased TV shows and movies from the Itunes store but I would prefer to access them on the library.
My computer was away being fixed and I have got it back today in perfect order apart from this problem. I would really appreciate if someone could help.
I have itunes match. ThanksOn the iPhone...
Settings > Videos - Show All Videos to On.
On the computer...
iTunes prefs > Store - Show iTunes purchases in the Cloud to On. -
My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini
I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777 -
Every time i try to do anything with itunes it freezes after a few seconds and i have to force it to close. Does anyone know how to fix this problem? Im aweful with computers and have tried everything i know of.
Hey newyearnorma,
Thanks for using Apple Support Communities.
It sounds like iTunes has been freezing on you, take a look at this article to troubleshoot.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Have a nice day,
Mario -
Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?
Hi alexanderfrommilton,
First try reinstalling itunes. -
Okay, so I got the latest update and apparently it doesn't work. I had an icon on my desktop that wouldn't open because the 'newer Itunes' is apparently corrupt or something. Going into my applications, I found another Itunes icon and it opens up, but not the F7, F8 and F9 keys aren't working with it. I've already tried installing the latest version and that hasn't helped. Does anyone know how to fix this problem?
Hey skyshade13,
Thanks for the question. The following article outlines how to restore a previous iTunes library should there be no content after updating. While the article does not speak specifically to your symptoms, attempting the steps by utilizing the "Previous iTunes Libraries" folder may resolve your issue.
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
For further information see the following information:
OS X Lion: iTunes opens to "created by a newer version" alert
http://support.apple.com/kb/TS3918
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M. -
I just updated my iphone 5 to ios 7 and updated itunes as well...now my iphone is now showing up in itunes devices. Does anyone know how to fix this problem?
Same problem on im iPhone4 / iOS6 with normal camera!
The camera takes a picture but the picture (video) doesnt appear in my Photos and therefore is not saved! -
Friend Recommendations: we’re having trouble communicating with the game center server and are unable to turn on friend recommendations on our iPad. Does anyone know how to fix this?
we also get this error message when we try to connect the iPad to Facebook from the Candy Crush Saga game..... Failed: Sorry, you don’t have access to the Kingdom, right now. Please try connecting again later. anyone know how to fix this?Welcome to AD!
I have a regular post for the top 3 or 4 fixes for that 9808 error. Obviously you are going to skip #1, since you've already tried it. Let me know how you get on with the next 2.
The top 3 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) The culprit was Norton. The users are set up as Admin and Standard. I have Parental Controls turned on in both Vista as well as Norton. Admin users had no problems connecting to iTunes. Standard users would get the error. I had to go to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.) in order for the standard users to be able to connect.
3) close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Delete or cut the preferences.xml file which contains your iTunes preferences. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. Feel free to set your preferences back to what they were and then connect to the iTunes store and enjoy!
And #4, see if you can get into the iTS from a different windows admin account on the same PC. -
After upgrading my iPhone 5 to iOS 7 iTunes will not stay open once the app launches...does anyone know how to fix this? Please Help :)
I have exactly the same problem. I too have tried everything that's been suggested, but still not working. Don't really what to do next? I have an iPhone 4S.
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I plug my iphone 3gs into my laptop and it no longer syncs with my iTunes. I've tried all the trouble shooting methods and nothing works. My iPhone doesn't appear on iTunes or under "My Computer." Does anyone know how to fix this?
If AMDS is running, you are using a USB port directly on the computer and not a hub, you have disconnected other USB devices except keyboard and mouse, you have completely uninstalled and reinstalled iTunes as described in http://support.apple.com/kb/HT1925, You have tried cleaning the connector on the bottom of the phone, you have tried a different cable, you have installed the latest USB drivers for your computer, you have disabled your antivirus and firewall, you are running as an Administrator account and you have tried creating a new user on your computer and connected when logged in as that user then you have exhausted my knowledge. The only other thing to try is a different computer. If it isn't recognized on a different computer you have a hardware problem. Good luck!
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"there is a problem with the Windows Installer Package" Does anyone know how I fix this??
My itunes ends up being so out of date becuase I can never upgrade it.
I have a sports kit and want to make sure I am using the most uptodate version
I managed to delete the old version, just in case it was the fact it was about 10 versions out of date that was the problem but now I can't reinstall it at all......
Please helpGo to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over. -
I just updated my iPhone 6 to IOS 8.3. My safari will not let me search anything. If I type in a website URL, the Go button is greyed out. If I type in something to search on google, I press Go and nothing happens. Does anyone know how to fix this?
I have cleared history, reset my phone, tried using wifi and mobile data.I have this problem too and have tried all suggestions to fix, with no luck.
Safari did work for a short time by switching to Private, but stopped working soon after -
I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?
You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.
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