I'm trying to change my security questions, i have rescue emails, but it is not giving me the link to send it to my rescue emails. What else can i do?
Help
Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures contact Apple. See http://support.apple.com/kb/HT5699
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.
Similar Messages
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I Have iTunes since 2008. I have changed computers and I know have old libraries in my Hard Disk but iTunes do not locate a lot of songs when I try to play it. How can I correct this situation?
When iTunes say that try to find the file you want iTunes to play in your iTunes > Media folder. If iTunes offers to find others, let it. If it does not find them all you will have to find them yourself or re-add the files from your drive to iTunes (use Automatically Add to iTunes folder).
iTunes 9: Understanding the "Automatically Add to iTunes" folder. - http://support.apple.com/kb/HT3832 - Files put into this folder are actually moved from this folder onto the correct location in the iTunes Media folder. -
I am trying to change my security questions I forgot answers but there is no option to this when I go into the manage my apple ID. I see the questions, but can't change them. Help?
Here is a link that should meet your needs.
Rescue email address and how to reset Apple ID security questions
Let us know how you got on. -
I am trying to change my security questions but cannot remember previous answers
I am trying to change my security questions but cannot remember previous answers it is asking me for, is there a way to reset these answers and insert new ones?
Hello nicholas,
This article should help you reset the security questions, found here:
About Apple ID security questions
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in.
Select “Password and Security” on the left side of the page.
If you already have security questions, you'll be asked to answer them before continuing. Forgot the answers?
Choose your new security questions, then enter the answers.
Add and verify a rescue email address, if that option is available.
Click Save.
Thank you for using Apple Support Communities.
Take care,
Sterling -
I am still having problems trying to change my security questions
I am still having trouble trying to change my security questions and I can't figure it out
Have you followed this
http://www.apple.com/support/appleid/ -
What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
I have been trying to change my security questions and im not getting the emails to do so
ive been trying to change my security questions but it wont send me a email
Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form. -
I'm trying to Chang my security question. But when I hit the reset its not sending to my email
If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95537) -
My IPod Touch will not allow me to buy things without answering two security questions. I have forgotten the answers to those security questions. I went to my account settings and clicked on the link that would send me resetting directions to an email, but I don't know what email. How do I change the email it sends things to?
You cannot and need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104210) -
i want to change my security question in my apple account. but the problem is, there is no Link shown that i could reset or change my security questions. please help!!
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117399) -
HT2204 I need help to change my security questions I have forgot them
I need help to change my security questions I have forgot them
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
How do I change my security questions for my apple ID if I do not remember the answers to my current security questions?
If you have a rescue email address (an alternate email address is different) on your account then you can use that to reset them : http://support.apple.com/en-us/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : http://support.apple.com/en-us/HT201356
Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
TS2446 How do you reset your security questions, I have forgot all but one
How the heck do you reset security questions, I have forgotten all but one
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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I have performed all troubleshoot suggestions to make my iphone and PC calendar update to each other via icloud.What else can I do to resolve this? This has been the most frustrationg aspect of changing to iphone and ipad. Thanks.
Welcome to the Apple Community.
1. First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
2. Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
3. If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings.
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