I'm trying to run a video that requires QT 2.2.1, but QT is up to 7. It keeps telling me to download 2.2.1 off the disk, but when I try, it will not complete--any suggestions?
I'm trying to run an educational video which says it requires QT 2.2.1. QT is up to 7. So, it says to download off the CD, but when I try, it will not download. Any suggestions...
QuickTime version 2 is almost 20 years old and will not install on a modern machine.
You may be able to manually seach the CD to find the video content and it may be viewable in QuickTime Player 7.
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I am running Photoshop CS6 on a Mac OS X 10.9.3 and every time I save a large eps I can not open it again. I get this message when I try. "Could not complete your request because Photoshop was unable to parse the PostScript."
Oh, dear.
If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos. -
I am trying to install the latest update for HP Printers, it will not completely install ,now my printers won't work. Help!
Hello Carolyn - Thank you for your quick response to my concerns, I had already gone to the HP support site and tried to get the latest HP drivers, the site said for Lion 10.7 there was NA version. So, I just used my time machine to replaced the OS from that time spot. I got my printers working again, so all right with the printer. But, the fact remains that I still keep getting the New Update HP Printer in the software update window. But, what happens if I try to download and install it is this: It starts the download, everything seems to come down fine, it starts write the files and then starts moving items into place, the blue bar fills to all most the end and slows down to a stop and never completes the installation. I have left my laptop on over night and it never finishes the operation. I can only force quit the software update. Which has knock out my printer drivers. Now, I just keep unchecking the box in the software updates for new HP printer software. Is anyone else having this problem or is it just my system? Sincerely: Professor G
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i am trying to download OS X Lion from the app store and it says it can not complete my purchase becuase it needs at least 2GB of space and over 2GB on my computer...any ideas??
That requirement is referring to the need for 2gB of RAM, not hard drive space.
Stedman -
I'm running Mavericks 10.9.3, updated iTunes earlier today, but although I can play audio CDs, DVDs will not play, any suggestions?
Hello there, tomazdes.
The following Knowledge Base article written for the USB SuperDrive, offers some practical steps to try when issues present themselves with particular content playback (feel free to skip Step 3 when working with an iMac or MacBook with built-in drives):
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Particularly:
Accepts discs but they don't mount or are automatically ejected
Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
Reset the System Management Controller (SMC).
Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu. Then, click More Info.
OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have pending app updates that will not update, any suggestions great fully received
I have pending app updates that will not update, any suggestions great fully received
Try This...
Close All Open Apps... Sign Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
i have had my iphone 4s for less than 3 months and i always have it in a protective case, recently my bluetooth that i use daily will not stay connected, my alarm clock will not ring, any suggestions on whats going on??
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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HT5026 Keynote is not working with Lion. It will not open, any suggestions?
It is 5.1.1 but it crashes when I try to open it. Any suggestions? I have Lion on a MBP
http://support.apple.com/kb/TS1920
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My iTunes store will not open any suggestions?
My iTunes store will not open any suggestions?
It does the same thing to my App Store :/ Have you solved your reason yet?
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how do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?
Remove all current Adobe software. Download Adobe Cleaner Follow instructions.
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Offten I type a text message on my iPhone 4G and nothing happends when I press send. The send button will not function. I can receive text and my wife's pnone iPhone 4g can send but I can not. Any suggestions as to a fix?
What in the world is an iPhone 4G? There is NONE. There is an iPhone 4, and an iPhone 4th Generation, but there is NO iPhone 4G.
Anyways, what it sounds like is that you've got the MMS subject line on, and if this is the case, then you've been typing into the subject line, instead of the body of the text.
You can either type in the body of the text, instead of the subject line, or disable the subject line in the settings.
If your subject line is off, or you ARE typing in the body, then something's wrong with your iPhone. -
The dvd drive in my macbook pro will not read any disk.
The dvd is a MATSHITA DVD-R UJ-868. The disks (CD or DVD) all show up as blank disks. Some will not eject. Some will try to run. I can hear it try to access the disk but it never gets up to speed. Is there some way to check the drive to see what the problem is?
It's probable that you have a bad DVD drive. You can take it to an Apple Genius to see if they can fix or repair it (if it's under warranty). If it isn't, you can replace the DVD drive with a hard drive or a new Super Drive by yourself (it's a tiny bit technical). If you're still on warranty or have the extended AppleCare, you can get it fixed.
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The new version of Firefox, 18.02, will not load any pages. Why not?
I attempted to open Firefox and was told it would load when the updates were applied, which was nothing new. It loaded fine and there were no incompatible add-ons, but it will not load any web pages. I'm on the same computer using Chrome to send this message. Everything was working fine in release 18.01.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
Internet explorer works perfectly and firefox will not load any websites
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
For some reason my adobe flash player will not load or reinstall. I keep getting a screen from adobe that says quit or intall but there is no button for the install to push. Only the quit is useable. I want to be able to view video but can't. Does this have to do with Firefox 4? I have deleted multiple unable to be downloaded installs or misinstalls of adobe flash player. Help!
Start here.
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