I'm trying to sync music and ringtones into my iphone, but itunes says my phone is using a different library and i have to deleate it, what do i do?

I'm trying to sync music and ringtones into my iphone, but itunes says my phone is using a different library and i have to deleate it but i dont to do that, how can i still sync my new stuff?

The screen that says "Download Now" also shows the proposed iTunes version number (in the box below):
Be sure it indicates 11.1.3.
If it is, here's further troubleshooting:
http://support.apple.com/kb/TS1538

Similar Messages

  • HT1386 I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the s

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  • ITunes on a new computer won't sync music or ringtones to my iPhone

    Hi,
    I recently bought a new computer (Acer touch screen Aspire V5) which uses Windows 8. I downloaded the latest iTunes (11.0.4.4)
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    Hi HB3207!
    I have a couple of suggestions for you to attempt to resolve this issue. First, I would try re-creating your iTunes library following the instructions listed here:
    iTunes: How to re-create your iTunes library and playlists
    http://support.apple.com/kb/ht1451
    You may also need to simply try restarting your phone and attempting to sync again after a restart. Information on completing this can be found here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Thanks for coming to the Apple Support Communities!
    Regards,
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    AreBear wrote:
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    This is a harsh lesson.  Now you know why it is recommended to backup regularly.  Learn from your mistake, and don't repeat it.
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support

  • I have music on my iphone, but Itunes says 'Music - zero items' when iphone connected. How do i manage my songs?

    Background info: I have music on my iphone that i would like to change / delete / update manually. Software versions of both itunes and iphone are up to date.
    So, in chronological order:
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    Any help appreciated- have been scouring the discussion boards but cannot find anything that correlates directly.
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    Without syncing:  File>Transfer Purchases

  • I'm trying to use the VPP to buy apps for iPads but it says I need to use a different apple id?

    We are a small, private school that recently purchased 40 iPad minis to use in the classroom.  We have been using Apple Configurator and iTunes to manage the free apps on the iPads.  Now we would like to purchase some apps and I went through the steps to enroll in the VPP.  I was looking around today and when I tried to sign into the app store through the VPP it said that I couldn't use the same apple ID because it was assciated with iTunes.  Do I need to create another one?  WIll this interfere with the apps we already have?  Or would this id only be used for the VPP and would not affect the free apps and the Apple Configurator operation?  Thank you! 

    You can not login into iTunes or the App Store using VPP credentials. You must purchase all apps/book/etc.  from the VPP website. Then you can redeem the codes thru itunes/app store or import the codes thru apple configurator. Here is the url for the VPP website: https://volume.itunes.apple.com/WebObjects/MZFinance.woa/wa/login?cc=us
    (It will not affect any of the apps you already have but the id can only be used for VPP.)
    Cheers,    
             Alec

  • I accidently loaded my daughter's itunes and apps into my iphone 4.  How can I delete all of her information and be able to use my itunes login and password again so that I can access my apps?

    I recently purchased an Iphone 4 and was not aware that I had to have separate ITunes account.  My daughter and I share a computer and apparently she is using the main account on the computer.  I went to download some songs from her ITunes and it not only downloaded all of her songs on my phone but also her apps.  I do not want her apps.  When I went to use the apps that I had on my phone before downloading her ITunes information, they would not open and only go back to the main screen.  When I access her apps, they work.  Help!!! How can I restore my settings and just take all of the information that I downloaded from her ITunes out and set my own ITunes on the same computer.  Any help would really be appreciated.

    Create your own user account on your computer, open iTunes, log into your iTunes account on the iTunes Store then sync your iPhone.
    http://support.apple.com/kb/HT1495

  • HT1420 I recently got a new operating system on my two-year old windows computer, but itunes says that I need to authorize my computer and I already have authorized five computers.  I think I should deauthorize all but does that deauthorize my ipad and ip

    I recently had a new operating system installed on my two-year old windows computer.  iTunes wants me to authorize my computer (again) and then says that I already have five computers authorized.  Should I deauthorize all?  Would that affect my iPad and iPhone?  I may have old, non-functioning computers that are still authorized and should be removed. 

    Your past purchases are not on the computer.   By choosing download all, those purchases will download to the computer. 
    Once authorized to your iTunes account you can control the computer.
    When syncing the iPad the first time you will get the warning " this iPad is synced with another computer, syncing will erase all contents and replace with the contents of this computer"
    Say yes, this is what you wan to do. 

  • Tried to upgrade os4 to os7 but could not due to "find my iphone" still turned on.   Could not turn off at that stage so set up as new iphone.  Now icloud will only accept past id email address which i no longer have,  but itunes on my phone has my correc

    Tried to upgrade os4 to os7 but could not due to "find my iphone" still turned on. 
    Could not turn it off at that stage so set up as new iphone.  Now icloud will only accept past id email address and password which i no longer have,
    but itunes on my phone has my correct current id and password.  I need to restore my back up from itunes, i did not use icloud.
    Any help please. 
    I did try yesterday but did not realise at that time that itunes had correct apple id.  Hopefully this is a good thing!

    Thank you for your prompt reply.
    I have looked at icloud.com/find numerous times and my iPad is not showing at all (see picture below). As I said I did turn off 'Find My iPhone' on my iPad and then erase all settings and data before taking it to the repair centre.
    The gentleman at the repair centre said that the device won't restore because "Apple thinks that 'Find My iPhone' is still turned on" (I'm repeating what he said).

  • I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them.  I can not click on those songs and when I eject the phone they are not on the phone.

    I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them.  I can not click on those songs, delete or anything and when I eject the phone they are not on the phone.  I tried to re-add the songs and it says it can't add songs because they've already been added.  So HOW can I get the songs to actually ADD to my phone to where I can listen to them?  It's like they're stuck in Sync limbo or something!  Any help would be greatly appreciated.

    I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

  • So I keep trying to sync music to my iPhone from iTunes, and whenever I select the album the sync goes by really fast and nothing goes onto my phone. Then when I click "On this iPhone" it shows the songs, but they're grey, and I can't click on them. Help?

    So I keep trying to sync music to my iPhone from iTunes, and whenever I select the album the sync goes by really fast and nothing goes onto my phone. Then when I click "On this iPhone" it shows the songs, but they're grey, and I can't click on them. Help?

    Ok, sorry. And yes, I just restored my iPhone as new and tried to put all the songs on there before I even restored with my previous backup, but it still does the same thing... even when I just checked the option to sync only "selected music or videos". How's that possible?
    P.S. After I tried syncing with checked songs only, nothing showed up under Music on my phone and this message popped up in iTunes: "The iPhone "..." could not be synced because the sync session failed to finish." If you could, please tell me what that means, thanks.

  • TS4124 how do sync a book that I have added as music to itunes on my iMac and then listen to this book on my iPhone.  Itunes says the icloud status is waiting so the song(book) is in the process of being matched but has not yet been processed.  (no help t

    how do sync a book that I have added as music to itunes on my iMac and then listen to this book on my iPhone.  Itunes says the icloud status is waiting so the song(book) is in the process of being matched but has not yet been processed.  (no help there)

    Hi,
    Why are you trying to add a book as music? It will not match as this only applies to music files. It will be uploaded if the bit rate is 96 Kbps or greater.
    You should change media type to audiobook and you will be able to sync by wifi or USB.
    Jim

  • When trying to sync music, message says my device is synced with another library.

    when trying to sync music, message says my device is synced with another library?  what other library? my laptop crashed and i had it wiped clean.  i redownloaded itunes.  all my apps are there, my music is not.

    You should be able to recover the media with the tips in  this post from forum regular Zevoneer but I'm not sure what the implications are for your application settings. You can probably transfer your purchases into a newly authorised library, backup the device, recover any other media using third party tools, then restore the device from the backup. That might switch the assocation of the device to the new machine but I couldn't say for sure.
    tt2

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