I'm using a macbook and recently cant access my Hotmail account. Normally it comes up as my home page. The address bar shows what looks like my account but a blank screen. Help

Question
I'm using a macbook and recently cant access my Hotmail account. Normally it comes up as my home page. The address bar shows what looks like my account but a blank screen.
I have disabled Silverlight after seeing that suggested somewhere. That didnt help.

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
See also:
* [[Troubleshooting extensions and themes]]

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