I made a copy of my Address Book; it now has abbu atop it and when I open it and try to import it, all my contacts appear for a moment,then disappear. How do I get my contacts back?

Before working with ICloud, I made a copy of my Address Book and saved it to my desktop. When ready to import the information back to my blank address book, the data appears for a brief moment, then disappears, leaving me a blank address book. It appears something is over-riding the permanent downloading of the information. How do I solve this problem?

The Address Book data is kept in ~/Library/Application Support/AddressBook/Metadata (where ~ indicates your Home folder). The names of the files here aren't easy to decipher, but if you had a photo of the person with the address card then you can see their photo in icon view making it easy to identify who the card belongs to. And with any file selected and Get Info performed (Command I) you will be able to open More Information and see the phone number.
Another approach would be to copy entire AddressBook folder from the CCC drive and replace the same in your booted HD. But if you have a lot of contacts that you removed and don't want to go through that process again then it may prove easier to boot the CCC drive and open Address Book and write down those two contacts.

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I just upgraded to the latest software for my pages. When I opened an old document it stripped out all the images I had in my tables. How do I get them back

I just upgraded to the latest software for my pages. When I opened an old document it stripped out all the images I had in my tables. How do I get them back

Don't save. Close the documents.
Pages '09 should still be in your Applications/iWork folder.
Pages 5 will damage/alter older files, something Apple didn't tell its users.
Pages 5 is a severely stripped down version with over 90+ features removed.
We recommend trashing/archiving Pages 5 after Exporting any files you may have saved back to Pages '09.
Also rate/review Pages 5 in the App store.
Peter

I try to use fototeca to iCloud (beta) in my ipod touch 5 gen and all my photos disappear, how can i get my photos back? ipod touch iOS 8.1.3 if you need something more tell me please

I try to use fototeca to iCloud (beta) in my ipod touch 5 gen and all my photos disappear, how can i get my photos back? ipod touch iOS 8.1.3 if you need something more tell me please

Firs go to fotoeca's support site
If they are not on the iPod or on iCloud then your only hope is:
- A data recovery company
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
http://www.pcrecoverytools.com/ipod-data-recovery.html
-iPod touch Deleted Photo Recovery Tips You Should Know

My library of 800 songs has been replaced by 48 older items which I believe are off an older device (old nano belonging to another family member). How do I get my songs back?

My library of 800 songs has been replaced by 48 older items which I believe are off an older device (old nano belonging to another family member). How do I get my songs back?

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help.

Hi i did not buy any songs from itune and i got a bill for 29.99 plus tax .how can i get my refun back

hi i did not buy any thing from itune and i got a bill for 29;99 plus tax.how can i get my refun back.

Did you buy anything from the App Store? All of those stores are connected to the iTunes Store so that's probably why you got something that said iTunes on it.
If you bought an app, for example, that was $30 you'll probably see "iTunes Store" on the receipt.

When i open a link in a new window all my windows on the task bar pop up, how do I stop that happening?

when i open a link in a new window all my windows on the task bar pop up, how do I stop that happening?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
You may have switched on caret browsing.
*http://kb.mozillazine.org/accessibility.browsewithcaret
You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.
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*http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
*http://kb.mozillazine.org/Accessibility_features_of_Firefox

I have entererd the wrong E-mail address for my £15iTunes gift card, how can i get my code back so i can put it on the right account?

i entered the wrong E-mail address when it asked me for my Apple ID, now my card is useless and i dont have the £15 credit i paid for, i was wondering, if i gave you the code, would you be able to trace what address i typed in (Which will be similar to the one i have now) and would you be able to transfter the £15 credit onto my account?
I can send you the code if you like?
Many thanks, James Cummings.

First, you're not communicating with Apple when you post in these forums. The only people who will respond are fellow users and there's nothing we can do directly with this problem.
But I can tell you that if you redeemed the card through the wrong iTunes Store ID, then sorry, but there's no way to transfer credit from one account to another. You'll have to use the iTunes Store ID under which you redeemed the card to make your purchases. You would not have been able to redeem the card through another account unless you had the password to that account, though, so you may not have actually successfully redeemed the card. Have you tried to redeem it through your "real" iTunes Store account?
Regards.

I've lost all my music since my last computer died. How do I get that music back without having to pay for it? I read somewhere that there is a "form to request to download iTunes purchases again", is this true?

All of my music is missing from iTunes since my last computer died and had to get a new one. How do I get that music back without having to pay for it again? I've read somewhere there is a "form to request to download iTunes purchases again", is this true?

Media should be included with the backup of the computer that all users should be creating on a regular basis as part of basic computer/data maintenance.
In the event that you do not have a backup (stop being lazy.... keep backups of YOUR data and other important files)
If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content. They are not required to provide this opportunity.
It is also possible to transfer content from an iDevice that was purchased via iTunes. On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer. Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this.

I have deleted iCloud off my phone but was still charged for the extra storage. How do I get my money back?

I deleted iCloud off my phone a few months back because it seemed to be slowing down my phone. I am no longer interested in keeping iCloud on my phone in the future. I was charged $20 to upkeep my extra storage that I purchased last year but am no longer needing it. How do I get my money back?

Contact the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).

HT204074 I have an iPod nano and I had purchased from iTunes random songs and downloaded lots of my personal albums and now they are gone from my iTunes account and they are in SyncUp. I never meant for that to happen. How do I get them back to my iTune

I have an iPod nano. Somehow an update for SyncUp appeared and I updated it. Now all the music from my iTunes account including songs I purchased and my own personal albums are all on SyncUp. I definitely did not want that to happen. How do I get my music back to my iTunes account? Thank you.

iTunes and Apple's devices work as an ecosystem. iTunes is designed to sync with Apple's products, not anyone else's. You'll need your songs in a format compatable with the Samsung phone and to use the software transfer program supplied/recommended. It is essentially not an Apple/iTunes problem. You may have better luck finding the information you need on Samsung's forums.
tt2

I bought my ipod classic from a friend that had alot of music on it ,i lend it to my little brother that wanted to download spanish music and instead erased all my music i had on my ipod classic , HOW CAN I GET MY MUSIC BACK , PLEASSSE HELP ME ,THANK U

I BOUGHT AN IPOD CLASSIC FROM A FRIEND THAT HAD ALOT OF MUSIC ON IT , I LEND IT TO MY LITTLE BROTHER (WRONG MOVE) HE WAQNTED TO DOWNLOAD SPANISH MUSIC AND INSTEAD ERASED ALL OF MY MUSIC ON MY IPOD . HOW CAN I GET MY MUSIC BACK IF IT WAS MY FRIEND THAT DOWNLOAED THE MUSIC . PLEASE HELP ME GET MY MUSIC BACK . MR. DESPERATED THANK YOU

Buy the songs that your friend put on the iPod that you liked. They had no right to give you the copyrighted music when they sold you the device.
tt2

HT4009 I made a purchase in an app and it didn't go through but it took money from my iTunes account, how do I get my money back?

I made a purchase in an app and the app didn't give me the purchase, but took money from my iTunes account. How do I get my money back?

Hi Epic Awesome16,
Thanks for visiting Apple Support Communities.
If you were charged for an In-App Purchase that you did not receive, first try reporting an issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jeremy

I've upgraded to yosemite, and it tells me that safari doesn't support the community toolbar?? How do I get that feature back?

I've upgraded to yosemite, and safari tells me it doesn't support "community toolbar". How can I get this feature back?

The "community toolbar" is part of the adware Conduit. You don't want that feature back!
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Lightroom "folders" section, eveything disappeared, how do I get the files back?

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If I understand correctly, it sounds like the entire Folders panel vanished, is that right? If so, there are 2 ways to bring it back.
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I made a copy of my Address Book; it now has abbu atop it and when I open it and try to import it, all my contacts appear for a moment,then disappear. How do I get my contacts back?

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