I mailed my iphone 4s on 10/2 and as of today the status is STILL "not received". REALLY? I used the correct packaging and followed the instructions to the letter.

Am I ever going to see my money or is this just another Verizon disappointment waiting to happen?

I bought my phones before the 10/15 deadline and the verizon rep helped me create online trade-in requests to send my phones at that time. Technically, I don't think the stores are supposed to honor the promotional trade in value if you didn't create an online request before the 10/15 deadline but in my opinion its just not ethical or a good business practice to do that. Its very "bait-and-switch" like how they advertised how simple it is to just walk into a store, buy an iphone and get $200 for your old phone when in reality they knew that it would never work out this way because they didn't have enough iphone stock to meet the demand. I refused to send my phones through the mailer because I figured there's a high % chance that they'll try to scam me on the value even when I followed the instructions and my phones are in near mint condition. So the next best option was to have the Verizon store deal with it. I still have to wait to receive the electronic gift card.

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TS4069 all of a sudden i can't get incoming mail. I can send just fine. I deleted my account and then reintalled it; now it only shows emails going back one month and still not receiving new ones.

I cannot receive incoming mail all of a sudden on my I-Pone 4. I deleted my comcast account and then set it up again as suggested. Now it only loaded messages beginning one month ago; and still not receiving any new. Any ideas?

There are only two things that I can suggest.
The first is to try the Mail Setup Assistant.
The other is giving Mozilla's Thunderbird a shot - setup the account and see if it will work with this free email app. I don't like Mail at all - and it gives some people fits around here (I don't know how many times people have posted about problems with outgoing servers using Mail).
Try both methods - I don't use Mail - I use MS's Outlook (and, before that, Entourage). If the Setup Assistant offers no relief, just try Thunderbird and see if it works with it.
Good luck,
Clinton

Difficulty deactivating iMessages; 3 weeks later & still not receiving texts from iPhones

I recently switched to Android, and I didn't know to turn off my iMessages before. It's now been three weeks, and I'm still not receiving messages from iPhone. I went online & tried to deauthorize my past apple devices, and STILL no luck.
Any advice? I want to contact Apple, but it's absurdly expensive, apparently, if you don't have an Apple device (seriously? $19?). How long before I should start receiving iMessages if my phone has been deauthorized?

You should be able to contact Apple support to deactivate iMessage at no charge by going to the following link and then click "Other Apple ID Topics" and then "Messages and Apple ID" https://getsupport.apple.com/Issues.action

I am not receiving my yahoo email on both my IPhone 6 and IPad Air. I tried deleting the account and reinstalling but still not receiving email. I can access email if I go thru Safari to the yahoo mail page.

I am not receiving yahoo email on my IPhone 6 and IPad Air, both are iOS 8.2. I can only access email by going thru Safari to the yahoo mail page. I tried to delete the yahoo account on the phone and reinstalled, to no avail. Any suggestions how to fix this problem?

My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.
https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
On the iPhone, tap Settings.
Tap Mail, Contacts, Calendars.
Tap your Yahoo account, then delete it.
Tap Add Account.
Tap Other.
Tap Add Mail Account.
Complete the Name, Address (email address), Password and Description fields.
Click Next.
Ensure IMAP is selected.
Enter the following incoming mail server information:
Incoming Mail (IMAP) Server - Requires SSL
Server: imap.mail.yahoo.com
Port: 993
Requires SSL: Yes
Hostname is mail.yahoo.com.
Username is your full email address
Password is the same password used to access webmail.
Enter the following outgoing mail server information:
Outgoing Mail (SMTP) Server - Requires SSL
Server: smtp.mail.yahoo.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Username is your full email address
Password is the same password used to access webmail. It may have been entered for you.
Tap Next.
The iPhone will establish an SSL connection to your IMAP and SMTP servers.
That’s all!

I upgraded to lion today and just realized I am not receiving any mail. I can send out but not receive. i'm using a POP Road Runner account. Any help appreciated.

I just upgraded to Lion today and realized I'm not receiving any mail. I can send out but not receive. I am using a POP server Road Runner acct. Any help would be appreciated.

Try Mail->Window->Connection Doctor. If there is a problem reported, try:
Open Mail->Preferences and check your settings.
If you still have a problem, Copy your settings (screen capture ⇧⌘4), delete account, and re-setup account

Switched to Samsung GS5 2 months ago, still not receiving messages from iphone users

I switched to a non iphone over two months ago and ever since then I cannot receive messages from iphone users sending in imessage format. They have to turn imessage on and off to be able to text me. This has been extremely inconvenient since I need to receive these messages for work in addition to my personal life. I have tried multiple suggestions I've read about, still nothing works. It's like this is apple's way of keeping customers using their iphone instead of switching for fear of not receiving messages. They won't really fix it either when we all know technology is advanced enough to fix this. HELP.

Can’t get text messages from an iPhone - Apple Support

I have an iphone 4. Recently I cannot receive pictures or receive normal texts. All my texts come in as ichat messages. Even if it's from another iphone. I've reset and followed the support page instructions... still having problems. Thanks!

I have an iphone 4. Recently I have been unable to receive pictures or normal texts. All texts come in as ichat messages. The phone is slow and it takes a while to get the messages. I've reset the phone and followed the steps on the support page. Still having problems! Any suggestions??
Thanks!

Hi,
I also have a similar issue since upgrading from the 4s to the 5s.
The issue I have is, issue number 2:" If I do receive a text message/iMessage notification, it disappears within 5-10 minutes before I can even check (no other notifications disappear)"
Which also consists of the same events in the last message from monicash "So for example, if i get a text while sleeping... i wake up in the morning to check my notifications and there is nothing there because it disappeared (even though there should be a notification there with my current settings that are ON)."

Help two macs with identical setup and one does not receive phone calls using Yosemite and iOS 8.1 on iPhone 6. What is going on Apple?

Ive got an imac from 2008 and MBPr from 2013. the imac does indeed receive regular calls but the newer mac, the MBPr from 2013 does not.
what is going on apple?
MacBook Pro (Retina, 15-inch, Late 2013), iOS 8.1

i got it. I fixed it by setting Time Zone in automatically in both iphone and MBC
From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct.
do the same in the iphone and it will work

Can send but not receive from .mac using Mail

I've a problem that pre-dates the mobile me change where the Mail application won't download mail from my .mac account. The most recent email downloaded was from three months ago and since then I have had the tilde character showing next to my .mac account indicating there is a problem.
I have no problem sending mail from my .mac account, and emails from other non .mac accounts are downloaded without any problem. Webmail is ok - previously in .mac and now in mobile me and until now I've been logging in that way hoping it will resolve itself, but obviously it hasn't done.
Any help or pointers will be gratefully received.
Thanks
Andrew

Hello,
All dot.Mac and Dot.Me account have migrated to iCloud.
You should have been given details of expiry for the .Mac account to iCloud. Apple have now shut .Me and .Mac account for web access.
Check this discussion which may help. https://discussions.apple.com/thread/3966411?start=0&tstart=0

ICloud syncing works, but new .me EMAIL not receiving or sending using Mail or IOS5

So, i got IOS5 on my phone, set up a new .me account from scratch adm everything worked well (including email). I then decided I wanted a different email address so set up a new apple ID / .me - on this new one, all the syncing worked, ical, find my phone etc, find my mac etc, BUT the email didn't work. The only thing that works on email is SENDING from icloud.com.
Recieving and sending through Mail and my phone doesnt work. My phone initially came up with an error regarding 'p05-smtp.mail.me.com' but now it just says my username or password is incorrect, which is untrue.
Shall I just ditch this account and go back to the one i set up originally with the email address i dont like as much (but it works) or will this fix itself? Its been a week :-s

just found a solution to my own problem - CHANGE YOUR APPLE ID

Calendar items on my ipad synch to my iphone, but items added to my phone don't synch to my pad. I've gone through all the updates and followed online instructions already. Ideas?

Why won't calendar items that i add to my iphone synch to my ipad? And yet when I add items to my ipad, it will synch to my phone? I've done all of the updates, followed on-screen instructions, etc.

"gets stuck" - are there any error messages?
If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...
Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)
This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

My iPhone was at 63% then suddenly died, it say its charging but still not turn on, what do I do??

I have tried everything and cannot get it to turn on, it comes up with the red battery icon saying its charging. But still nothing! Help!!

Do not attempt to force it to start after it has shutdown due to low charge. Fully charge before using it again. If it will not charge, try a different outlet, a different charger and cable, and if it still does not charge, take it to an Apple store genius bar for testing by the technicians.

I am trying to reset my iPhone 4S and it keeps telling me my password is incorrect when its not. I am using my correct and current password.

Can someone help me reset it ? It's really annoying me and it makes me wait 5,15 mins each time when I'm using the correct password.

Is this what you are looking for
http://support.apple.com/kb/ht1212

4 Months Later and Apple iPhone 6 Rebate Still Not Received

I have been told numerous time my rebate was sent 11/13/14. I've also been told numerous times it would be resent. The last call in February, I was told if I didn't receive it within 15 business days, it would be credited directly to my account. I still have not received it and today's representative was extremely rude and offered no help except to tell me it was sent 11/13/14 and it would be resent.
I repeatedly get notices that my payment is late because I am paying my current bill but not the money Verizon owes me. Verizon expects full payment from me but can't get me the money that I am owed. My son would not have upgraded and extended his contract without the rebate offer.
Sprint is offering to buyout contracts up to $350. I've been a verizon customer for many years. I am about to become a Sprint customer.
Anyone else having problems getting the rebate or have any solution?

Ask to be connected to the customer retention department.
and yes the buy back on your previous phone would be on your bill.
Keep in mind, Sprint requires you turn in your current phone and buy a new one to get the $350 buy out. And the coverage map is a joke.

Did anyone else purchase a new 4S iPhone and still not receive an email confirmation?

I purchased one over the phone and was told that I'd have to accept the Terms of Service via email. I still never received that email!

I would give an apple customer service rep a call ASAP and see whats up. And...if you're not satisfied with what the first one tells you, I'd call and talk to another.

I mailed my iphone 4s on 10/2 and as of today the status is STILL "not received". REALLY? I used the correct packaging and followed the instructions to the letter.

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