I migrated my mobileme to the cloud without OSX Snow Leopard. I then installed the updated software and still cannot access my mail through the mail on my dock. do i need to buy another app?

Can you help me figure this out. At the apple store they said install snow leopard then buy some app to get your mail to work on your macbook. the one guy said it'll prompt me to it, but i can't figure it out

I'm sorry. I must not have been too clear. I got Lion installed and I can't get into my mail without logging into iCloud. I used to be able to just click on the mail/stamp icon on my dock. And I kind of remember the guy at apple saying I had to buy something else in the app store after I successfully installed lion (which I just accomplished) Thanks for your help!

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I'm trying to migrate from mobileMe to iCloud but I have Snow Leopard (the latest version). It looks like Lion is no longer available because Mountain Lion comes out next month (July). The problem is mobileMe ends on June 30th. How can I migrate?

I'm trying to migrate from mobileMe to iCloud but I have Snow Leopard (the latest version). It looks like Lion is no longer available because Mountain Lion comes out next month (July). The problem is mobileMe ends on June 30th. How can I migrate?
My iphone and my ipad are compatible but when I try to go to icloud on my phone it says to do it on my computer.
I would like to have my calendar, contacts, etc.. all sync like they do now. Is there a way to upgrade before June 30th? If not, will the gap be an issue or will I just be able to buy mountain lion and sync everything?
Any suggestions?
Thank you!

You can buy Lion in the App Store now, but move to iCloud now. If you wait to Mountain Lion, you will only have Mail in Snow Leopard, so you will lose syncing unless you use Lion or Mountain Lion. It's up to you

HT4484 I can't change the country of the billing address. Now I'm living in another country and I cancelled the account I had registered. Now I can't update anything and they don't let me change the data. What could I do?

I can't change the country of the billing address. Now I'm living in another country and I cancelled the account I had registered. Now I can't update anything and they don't let me change the data. What could I do?

Of course you can update now. BTW, how exactly did you cancel this, did you contact AST or what?

HT1725 I purchased a book and although it is shown in my library the word "paused" is written across it and I cannot access. i presume the download did not complete, but can't seem to fix it.

I purchased a book in advance. It is now in my library, but the word "paused" appears across the book and I cannot access. I assume the download did not complete, but I cannot seem to fix it. Does anyone know what the problem could be?

Close all open apps by double-tapping the home button, then swiping upward on the app window (not the smaller icon) off the screen.
Then reset: hold down the home button along with the power button until you see the Apple, then let go.

My iPhone is split from front panel on top, and back cover of my is swollen too. I am not able to use my phone and I cannot access my data in the phone. Please suggest what could be the cause of this problem?

My iPhone is split from front panel on top, and back cover of my is swollen too. I am not able to use my phone and I cannot access my data in the phone. Please suggest what could be the cause of this problem?

It sounds like the battery might have gone bad, and is swelling and causing the symptoms you describe. Do not attempt to use the phone, but take it to Apple for evaluation.

I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?

I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?

I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years.
I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed. Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services. It seems that this might be rectified by plugging in said devices before finishing the re-install. The second reads iTunesHelper was not installed correctly please re-install iTunes. This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows. However, after re-installing again, it still won't run and the original error comes back. I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable.

Cannot access iphoto: Cannot access iphoto since upgraded to OS X Yosemite. Following the message to use the library upgrader is getting me no where. I followed the install prompts and still cannot access my own photos. Very frustrating. I've tried 5

Cannot access iphoto since upgraded to OS X Yosemite. Following the message to use the library upgrader is getting me no where. I followed the install prompts and still cannot access my own photos. Very frustrating. I've tried 5 or 6 times already and end up with the same result. NOTHING...
Library Upgrader IS NOT WORKING. Please help

Thx Leonie,
Surprisingly, I just went to the crash reporter and there were no reports re: the iPhoto issue. This is the only report I found, which I not sure is related to the iPhoto issue:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>OSBuild</key>
<string>10.10.2:14C109</string>
<key>appRecords</key>
<array>
<array>
<string>AppRecord</string>
<string>DiskImageMounter</string>
<string>com.apple.DiskImageMounter</string>
<string>396</string>
<string>10.10.1</string>
<integer>7</integer>
<integer>0</integer>
<integer>1</integer>
<integer>0</integer>
<integer>0</integer>
<integer>0</integer>
<integer>0</integer>
<integer>0</integer>
</array>
<array>
<string>AppRecord</string>
<string>com.apple.ncplugin.weather</string>
<string>com.apple.ncplugin.weather</string>
<string>32.3</string>
<string>1.0</string>
As for the TimeCapsule indeed, I use it as an extended drive but I'm surprised it would be considered a FAT-32 formatted drive as this is an Apple device.
I asked the apple reps if I could use the TimeCapsule for such purpose and no one raised a concern. It's also surprising that I didn't have an issue with this prior to the upgrade to OS X Yosemite.
Having said the above, thank you for your help - if the TimeCapsule is indeed the issue, perhaps I can solve the issue by transferring the iphoto library to an OS extended hard drive.

IPhone stuck on connect to iTunes screen do not use iTunes or have it installed on my PCs; does anyone know of an easy fix other than updating windows then installing iTunes? I don't have time to go through the process again and at this point will d

Hi all- I'm new to this online community of Apple support; my iPhone 5s is stuck on a screen that has the connect to iTunes icon, this started after I upgraded to IOS 8.1.1 from the beta to fixed version; I don't use iTunes and have an IPad, home PC, office PC, and Galaxy Tab, and I went through (failed) the process of installing itunes on my office PC but needed to update windows; after going through all redommendations I could find, including Apple phone support, I still haven't had success. Does anyone know a way to get my phone past that screen? I don't have time to keep doing updates and installation attempts;'I don't care about the content at this point; but I can't get to the settings to "reset all" and start from scratch; I bought i loud for storage and have an old 4s that has a broken screen butt still works and I have another active 4s on my plaN. Im not tech savvy myself; but I know some community members are pure geniuses! !I just need a fast way to fix this bug;'I use it for work and it's been inaccessible all week, the only time I have to go to an Apple Store is this weekend; I don't want to move to the iphone6 because it's too big. I didn't know this community existed; it's cool; for this issue, I just have no time for a new phone or phone support again; I'm posting this question as a last resort; any feedback is appreciated......and I apolo in advance if this post goes under the wrong thread

No. You have no alternative but to plug it into a computer running iTunes and restore it.

HT3275 I have attached an external hard drive via usb to back up my OSX Snow Leopard. When I open Time Machine and click set up time machine, I then click Select Disk but there is nothing to select. No information is in the box. I do have Airport Extreme

Not sure how this all works but my problem is this: I have attached an external hard drive to my mac snow leopard 10.6 and am trying to back up my computer through Time Machine. When asked to select the drive as part of the set up, there is nothing to select. The box is empty. How do I set up Time Machine for back ups with an external drive? I am running Airport Extreme WI-FI (VERY confusing as I did not know the difference between Extreme and Capsule). Now to add another component...how does Icloud figure into all of this if I want to back up my computer systems, documents, etc? Is this a simplier way as long as I download Lion? Help!!!

Hello,
Problem is likely the Format of the External drive, for TM it needs to be Mac OSX extended Journaled & GUID Partition scheme for Intel based Macs...
How to format your disks...
http://www.kenstone.net/fcp_homepage/partitioning_tiger.html
(To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)
Thanks to Pondini, Formatting, Partitioning, Verifying, and Repairing Disks...
http://Pondini.org/OSX/DU.html
There are other free options for backing up if interested!

External 'shared' drive (WD MyBookWorld) - IP address has changed and I cannot access it, or delete the old definition and re-enter it. How do I delete or edit the definition of 'Shared' computers/drives?

I have for some time used a WD MyBookWorld external hard drive and 'connected' TimeMachine to it. This process created two 'Shared' computers visible in Finder. MyBookWorld and MyBookWorld-Backup. Time Machine connected to the one called MyBookWorld-Backup.
However, then the MyBookWorld acquired a new IP address (long story, it wasn't static). Time Machine stopped working - didn't give any useful prompts by the way, noticed by accident that it hadn't backed up for a month.
So, ideally I would just like the definition of MyBookWorld 'shared' computer/drive to be updated with the new IP address. However, I can't find out how to do this.
- I can't delete or modify the entries via Finder (or anywhere else) of the 'Shared' computers/drives.
- I CAN connect to the WD MyBookWorld via Finder/Go/Connect to Server and see the file hierarchy that Windows machines are using in their backups .
- Time Machine ONLY sees the existing MyBookWorld on MyBookWorld-Backup definition, but this fails to connect - error says that the devices doesn't exist or has an incorrect IP address.
So I'm stuck. Any one help? I can't help feeling that I'm missing something obvious.
Thanks in advance.

Well, I'm not quite sure how the communities work in AppleLand. I've had no reply from the community or from Apple. I've not experienced this level of disinterest on any other support site. Maybe my question was too boring....
As it happens, although I haven't resolved the problem as described, I've got Time Machine working again. I don't exactly know how, but I updated the firmware on the MyBookWorld to the latest, and stopped using the AirPort wireless and switched to a wired connection. Time Machine seemed to be able to find the external disk and recommence its backup regime.
If anyone cares to answer my original question that would be great. Google shows many sites with posts asking similar questions, but without any sensible, correct, user oriented answers.

Hello, I have a 2009 iMac, and my harddrive has failed several times now, and now I need to re-install snow leopard but my install DVD is damaged and I have bought a new snow leopard disc. However my iMac will not read the disc at all ?

Hello, I have a 2009 iMac, and my harddrive has failed several times now.
I tired to reinstall snow leopard with the install DVD that came with my iMac. However the disc is damaged so I bought a new Snow Leopard but my iMac wont read the new disc, it just stays in the apple logo screen, I have tired safe boot, holding down the "C" key on startup and tried using disc utility but getting nowhere.
Please help. Thanks.

Might be related, if your hard drive is a 1TB drive,it could be a Seagate drive.
The drives are known to fail and your iMac maybe covered for free replacement under the Apple's Seagate hard drive replacement program until April 12 of this year.
I Believe the 2009 models are covered under this replacement warranty.
You can find out if you are eligible here.
http://www.apple.com/support/imac-harddrive/
Good Luck!

I can hardly believe my old school Palm Pre was much friendlier than the IPhone. I have had it for more than six months and still cannot sync my Outlook calendars and contacts. I get a message like, "no calendar application identified." help!

My old school palm pre was much friendlier than the IPHONE 3G. I was able to sync my outlook calendars and contacts via wi-fi effortlessly. I tunes did sync once or twice in the six months that I have had it, but more often it acts like it is syncing and ultimately delivers a message like "no calendar application is supported". Why the back and forth. Very frustrating after literally hours of trying to sync my phone with my Outlook calendar and contacts. HELP!!!!

What version of MS Office do you have installed? Have you tried re-installing office over top of itself? It may not be properly registered with the OS.

My navigation bar is unresponsive and when I access Firefox help through the menu, it is also unresponsive. I'm sending this on IE as Firefox is not working. Anyone else having issues? ??

I don't know if this is my computer or Firefox. When I type in a URL in the navigation bar and hit "enter" .... nothing happens - it won't browse. I have to look up the URL in Google and click on it to navigate to the URL. Is there some kind of setting that is messing me up? Please help.

I had this too. Starting firefox in safe-mode and disabling all add-ons solved the problem. After re-enabling all add-ons did not bring back the problem.

I have the same problem with printing as by laurieb13019. Have tried everything and still cannot print a document.

I have tried everything to print a .PDF document in Adobe Reader and cannot. It is printable with another .PDF software but not with Adobe Reader.

You cannot attach files or screenshot in email replies; it won't make it into the forums.
How to share a document with the forum:
https://forums.adobe.com/thread/1408375
How to post a screenshot:
https://forums.adobe.com/thread/1070933

As i'm installing itunes, I have this problem come up I have tried installing reinstalling all components and still doesn't work this is the error message?

"could not write value quicktime task to key \SOFTWARE\Microsoft\Windows\CurrentVersion\Run verify that you have sufficient access to that key, or contact your support personnel.
if anyone can help that would be great thanks!

I have tried that but still doesn't work, I have right clicked the itunes setup right as administrator, still has the key problem, this time, it is the ituneshelper key same location, but ituneshelper key

I migrated my mobileme to the cloud without OSX Snow Leopard. I then installed the updated software and still cannot access my mail through the mail on my dock. do i need to buy another app?

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