I need email help desperately

I just purchased an 8820.
My email setting only allow me to set-up a Work email using an enterprise server.
In my getting started book it shows that there should be a selection for using a personal email address however my phone does not give me this option.
Help Please!!!!

Hello,
The carrier has the option os allowing a Blackberry to do the following:
BES only,
BIS only,
BES and BIS
BB Web access
I havent seen anyone use BES only, but if that is what you have been advised then you wont be able to use the BIS feature.
Can you confirm this with your carrier?
Checked out my Blackberry FAQ's and Links to Needed Articles here
http://darkeen.homelinux.com/index.php/Blackberryfaq

Similar Messages

In need of help, desperately!

I'm using LabView 6 to design some testing software for electronic
components, and I want to have a button to return to the main menu that
overides everything...
At the moment, there are two while loops in the main part of my program, and
the buttons control is within the innermost while loop, attached both loops
ending conditions.
However, unless i'm running my inner while loop, the exit button isn't
recognised, (which does make sense), and short of using a local variable, I
can't end the outer loop, without being in the inner loop...
(Does any of this make sense??)
But I don't want to use a local variable, since this would mean I can't use
latching with the mechanical action,
and the next time the program is booted, the
button is still on, causing it
to stop immediately.
Can anyone please help me?
Slade Squire
Programmer
Rectifier Technologies Pacific

Another solution is to read the local where it is needed, and latch the
button back to the FALSE state on exiting the loops by writing to a local.
Greg McKaskle
Slade Squire wrote:
>
> Thanks a lot for that, I'm new with LabView, and simply had no idea!
> I knew that I had to initialize the value to zero, but I didn't know I could
> do it like that
> -Slade
>
> "Roberto Bozzolo" wrote in message
> news:[email protected]..
> > To avoid the problem of controls not being in the default state when a
> > vi starts I am used to put an invoke node at the very beginning,
> > selecting 'VI' as the vi server class of it and choosing 'Reinitialize
> > all to default' as the method invoked. If this is not
suitable for
> > your program you can simply create an invoke node for the boolean and
> > select 'Reinit to dflt' as the method (or create a local variable and
> > wire a False constant to it).
> >
> > This could solve your problem permitting you to use a local variable
> > for the boolean Quit button. If you still don't want to use locals,
> > you could use some of the syncronization vis that lv offers like
> > notifications or ocurrences, found in the Advanced >> Syncronization
> > palette.
> >
> > Roberto

Need email help and/or work around - please :)

Hi all,
I need help with retrieving emails from exchange server. I am the only one who has a blackberry so we do not have any programs installed on the server (for blackberry). I contacted our "IT" guy and he told me that I needed to set up an email on my handheld and direct it to my remote desktops IP address. This makes no sense to me.
What I need to be able to do is receive emails (or copies of them) from my work email to my handheld before the holiday break.
If you have any ideas on how I can do this I would really appreciate it.
Thank you!

Hi and Welcome to the Forums!
You've got two choices:
1) If your firm faces your email via OWA to the internet and does not use ISA, then you can configure BIS email for your BB to work with OWA. Follow these guidelines:
KB03133 How to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account
It can be tricky to get right, so be patient -- the account name seems to be the trickiest attribute. Also, I was never able to get mine to configure via the device interface to BIS...rather, I had to create BIS credentials at my carrier and then use their web interface from a PC/browser to make it work.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
2) If they don't face OWA to the internet, then you are left with the desktop redirector (which might be what they were directing you toward). You must leave a PC always running that is logged into the internal network and has Outlook open and connected to the Exchange server.
KB15039 How to install BlackBerry Desktop Redirector
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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CRM - IPC issues - need some help desperately -Thank you

Issue: Create Quotation with a product results in a error: "no connection could be made to IPC".
Also, choosing 'Conditions' Tab results gray/empty tab with "Pricing doc. does not exist" message in the status bar.
Landscape: Single host Win2k, CRM 4.0 sp03 IDES with IPC SP08. No issues on CRM side other than the above mentioned. So far we did:
1) Installed IPC.
'dispatcher.properties' file contents:
rfcEnabled=true
rfcDispatcherProgId=IPC_RFC_DISPATCHER
rfcServerCount=1
rfcServerProgIdPrefix=IPC_RFC_SERVER_
rfcGateways=ALPHA:sapgw00
<end>
2) Added "ipcuser" and gave system roles according to note:412309
3) Maintained RFC settings for IPC_RFC_DISPATCHER and IPC_RFC_SERVER_1. Both as (host:alpha), (Gateway:sapgw00)
Started IPC dispatcher, server. IPC logs look good.
~ IPC Admin utility was able to login with "ipcuser" and client 800.
~ monitor pulls up server on port 9163. Test create document works fine and IPC reports Operational.
4) RFC Testing (SM59) connections
        IPC_RFC_DISPATCHER and IPC_RFC_SERVER_1 tested ok and reported time.
>>>> However, using (SE37)
5) IPC_COM_SESSION_BEGIN executes to a error screen of:
Test for function group |   COM_SCE_SV
Function module              | COM_IPC_SESSION_BEGIN
Runtime:       | 2.262.764 Microseconds
Exception:     | DISPATCHER_SYSTEM_ERROR <<<<<
Import Parameters |      Value
|     -
IV_CLIENT           |    800
IV_USER_NAME         |   IPCUSER
IV_USER_LOCATION |       ANYTEXT
IV_SESSION_TYPE       |      CRM
IV_NULL                |     *
IV_MODULE           |    IPC
Export Parameters    |   Value
    |   -
EV_DESTINATION
EV_HOST
EV_PORT |               00000
EV_SESSION_ID
EV_SESSION_ID_IPC
EV_RFC_SCENARIO   |      RFC
So, digging further,
6) IPC_COM_SHOW_SERVERS executes to a error:
ET_DISPATCHER_LIST : 2 Entries   <<<<<
<details>
IPC_V_RFC_DISPATCHER - communication failure   <<<<<<
                       hostname 'iwyf7yta' unknown / CPIC-C error CM_PARAMETER_ERROR.
Here are my questions:
a) Do you find anything wrong with my configuration?
b) why is the need for IPC_V_RFC_DISPATCHER?
C) Does this mean that I need to run more dispatchers and servers??
    (i.e. each for IPC_RFC_DISPATCHER/server, IPC_V_RFC_DISPATCHER/server and IPC_WOV_RFC_DISPATCHER/server) - because these destinations are defined in RFC DESTINATIONS under TCP/IP connections... and they don't have program ids registered... so their test connections fail...
and more importantly, am I even on the right track in solving my pricing issue???
Any help would be greatly appreciated.

John,
The configuration you have done is correct as per the IPC documentation. But the RFC destination to be used for IPC connection is defined in the table COMM_IPC_DEST field DEST_OUT. When you run the IPC test with the FM COM_IPC_SESSION_BEGIN, this destination is used to connect to the IPC dispatcher. BTB while you do not need more than one dispatcher you may choose to run more than one server.
There are more than one ways to resolve this problem.
The simplest is to maintain the RFC destination IPC_V_RFC_DISPATCHER with the program ID (in this case IPC_RFC_DISPATCHER) configured in your IPC's dispatcher.properties file.
Once the IPC connectivity is established your pricing problems should get resolved. Let me know if it works.

Need email help please??? email header analysis is saying this email is a fake and email is only being delivered "internally"?

Return-path:
<[email protected]>
Received:
from nk11p00mm-smtpin123.mac.com ([17.158.160.105]) by ms10524.mac.com (Oracle Communications Messaging Server 7u4-24.01(7.0.4.24.0) 64bit (built Jan 3 2012)) with ESMTP id <[email protected]> for [email protected]; Wed, 27 Jun 2012 18:42:13 +0000 (GMT)
Original-recipient:
rfc822;[email protected]
Received:
from bz.apple.com ([17.151.62.54]) by nk11p00mm-smtpin123.mac.com (Oracle Communications Messaging Server 7u4-24.01(7.0.4.24.0) 64bit (built Nov 17 2011)) with ESMTP id <[email protected]> for [email protected] (ORCPT [email protected]); Wed, 27 Jun 2012 18:42:10 +0000 (GMT)
X-Proofpoint-Virus-Version:
vendor=fsecure engine=2.50.10432:5.7.7855,1.0.260,0.0.0000 definitions=2012-06-27_05:2012-06-27,2012-06-27,1970-01-01 signatures=0
X-Proofpoint-Spam-Details:
rule=notspam policy=default score=0 spamscore=0 ipscore=0 suspectscore=11 phishscore=0 bulkscore=0 adultscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=6.0.2-1203120001 definitions=main-1206270193
MIME-version:
1.0
Content-transfer-encoding:
7BIT
Content-type:
text/plain; CHARSET=US-ASCII
Received:
from lasham.corp.apple.com ([17.34.184.161]) by bz.apple.com (Oracle Communications Messaging Server 7u4-23.01(7.0.4.23.0) 64bit (built Aug 10 2011)) with ESMTP id <[email protected]> for [email protected]; Wed, 27 Jun 2012 11:41:21 -0700 (PDT)
Date-warning:
Date header was inserted by bz.apple.com
Date:
Wed, 27 Jun 2012 11:41:21 -0700 (PDT)
Message-id:
<[email protected]>
From:
[email protected]
To:
[email protected]
Subject:
ReThe iTunes Store support team has received your message - Follow-Up213356706; Follow-up213356706
Your message cannot be delivered to the following recipients:
Recipient address: [email protected]
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550 Requested action not taken: mailbox unavailable
Remote system: dns;mx2.hotmail.com (TCP|17.158.185.185|52326|65.55.37.88|25)

Hello,
maybe you can first check if you can "simply" send an email with users SYS, SYSTEM (, SCOTT, ...)...
Users must be allowed to send emails via "ACS", managed by dbms_network_acl_admin. It might be (I've no idea) that even SYS cannot send an email if ACL has not been explicitly configured
Best regards,
Bruno Vroman.

Need email help

After IOS 7 update can't send or forward emails on multiple accounts.

Hey Ed 1571,
I would follow the steps in this article to resolve the email issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Cheers,
Delgadoh

I lost all email 6months and older in mac mail. Need Serious Help!

I lost all email 6 months and older in mac mail. In my in-box as a well as all other folders I created. I expected that the mac email software would keep all email as it did for me in when I used to use Outlook. As well I thought I was covered with the Time Machine I have installed. Well.....The Time Machine that I was aggressively encouraged to buy apparently doesn't back up email. If it does, I must need some secret decoder ring to unlock where it is. I need serious help. I lost months of professional and personal data. I need to fix this immediately and find some way to get my email back. Please help.

In March when I upgraded to Lion and iCloud I also experienced a similar problem (cluster of problems) which was solved by a password reset (conforming to new requirements) for my Apple ID. I'm glad to see that many nice people contributed and your primary problem is fixed. My comment is on your Quicken problem.
Your data inside Quicken 2004 is on borrowed time. In the process of researching personal budgeting apps I found many reports on the web that indicate Intuit as a company is scaling down Quicken (desktop) development and its future attention to the Mac platform will be minimal.
Did you know that Intuit is behind Mint.com? You may be hesitant to put your financial data "in the cloud" and I may be being sheepish, but.. bbaaaa, bbaaaaa, the cloud is where it's going. I know first-hand want a pain in the arse it is to customize an app to your liking. I spent several hours on Mint.com setting up categories and tagging transactions. It's tedious. I didn't look because I wasn't a Quicken user, but perhaps Intuit was nice enough to provide a data conversion path for Mint.com. It is worth a look.
My second suggestion is to scour the web for a hack solution. You can't be the only person who is facing this problem. Quicken was very popular. I just bet someone has posted directions or some code for exporting the Quicken 2004 data and manipulating it for something else.
Good Luck.
Ellee H.

Random new line issue in email attachment using utl_smtp need your help.

Hi
I am getting one problem unable to solve, need your help.
I am creating one csv attachment in email using utl_smtp.
but there are random newline in the attachment value so the csv getting corrupted.
following is the attachment code
FOR C2 IN CUR_VALIDATION_ERROR
             LOOP
               IF CUR_VALIDATION_ERROR%ROWCOUNT = 1 THEN
                 UTL_SMTP.write_data(l_mail_conn,'"LOG DATE","DATA ERROR IDENTIFIER","EMPLOYEE ID","SOURCE SYSTEM","SOURCE FILE ROW","ERROR LEVEL","ERROR MESSAGE"'||CHR(13));
               END IF;
               UTL_SMTP.write_data(l_mail_conn,
                                                 chr(34)||C2.LOG_DT||chr(34)||chr(44)||
                                                 chr(34)||C2.DATA_ERR_ID||chr(34)||chr(44)||
                                                 chr(34)||C2.EMPE_ID||chr(34)||chr(44)||
                                                 chr(34)||C2.SOURCE||chr(34)||chr(44)||
                                                 chr(34)||C2.SOURCE_ROW||chr(34)||chr(44)||
                                                 chr(34)||C2.ERROR_LEVEL||chr(34)||chr(44)||
                                                 chr(34)||C2.ERR_MSG_DSCR||chr(34)||
                                                 CHR(13));
             END LOOP;

Thank you hm, but that is not the case, bcz I found newline character inside a sequence number. Its not possible to have newline character inside a sequence number
"LOG DATE","DATA ERROR IDENTIFIER","EMPLOYEE ID","SOURCE SYSTEM","SOURCE FILE ROW","ERROR LEVEL","ERROR MESSAGE"
"02-MAY-2012","7893660","123","XYZ","44952","WARNING","[02-MAY-12] - The value in field [PHONE]"
"02-MAY-2012","7893663","12
4","XYZ","52382","WARNING","[02-MAY-12] - The value in field [ADDRESS]"

Need some help with: implement email notification on note board within a page layout (javascript)

Dear all,
I have a quite specific issue in which I'm in need of some guidance and help!
Within our SharePoint I have created a custom page layout. This is a simple page to post some content (news) and a standard Note Board is implemented.
Every time a news item is placed, this is done by our communication departement, this page with standard layout is placed as a page in a page library. When there are no comments on that particular item/subject I found a solution to replace the standard SharePoint_no_posts-text
by placing a contenteditor web part in the Page Layout with a reference to a textfile with some javascript in it. This works perfectely.
The only thing left is that I want to automatically send an email to the contact (which is defined when making the news item) everytime someone posts a new comment. Here is where I need some help!
We don't really use mysites so I was wondering if someone could tell how I could do this by for example some code (javascript) which I can implement in the Page Layout.
Can anyone help me?
Thanks in advance,
Gr Matt

Try below code:
function sendMail() {
var link = 'mailto:?subject=insert subject line&body=';
var curntLoc=window.location.href;
link +=escape(curntLoc);
window.location.href = link;
// window.location.href = link;
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/9cfe7884-fc9e-4c7c-a44c-f740d2edcafc/sending-email-using-javascript-in-sharepoint-2010
Also check below:
http://spjsblog.com/2010/06/16/send-email-with-javascript-with-the-help-of-a-workflow-in-a-dedicated-send-email-list/

LR 4 only prints a blank page on Epson 2880. Print preview panes remain blank. Window 7 OS. Need help desperately!

LR 4 only prints a blank page on Epson 2880. Print preview panes remain blank. Window 7 OS. Need help desperately!

Bob
Thank you for your kind consideration of my problem. Up until the software started to print blank pages the preview pane always showed the selected print within the selected layout. Something has changed. Lightroom will print to the JPEG file but only a blank page on the Epson 2880. I've been in contact with Epson support and an IT tech and they tell me the problem is with Lightroom. I'm at my wits end and thinking of upgrading but the glitch may carry over. Uninstalling and reinstalling and deleting the preferences file did nothing to rectify the situation.
Thanks again!
David

Desperately in need of help!! apache webserver question!

Guys,
I need ur help!! I am on the verge of breakdown!! what the funny part is i have done the tough part fairly easily but the easy part is annoying me. here is my problem:
I have setup virtualhosts defnition for my webserver. post configuration i have now Apache 2.0 + tomcat 5.5 and mod_jk running successfully on my machine.
The files that i have modified are
httpd.conf
workers.properties and
server.xml
what i want is:
when i give url: as http://www.mydomain.com
this has to bring up the tomcat web application which can otherwise be invoked by url: http://www.mydomain.com:8080/myapplication
what i am able to achieve is i can load the application via apache withou having to specify the port number like this:
http://www.mydomain.com/myapplication
but i want 'myapplication' to be automatically loaded when given just the servername itself!!
please this must be a simple thing..help me!
i have modified jkMount /myapplication/*.jsp
I have to get this working by today evening i am sick and tired of this...
-Sri

httpd.conf
<VirtualHost xxx.xx.xx.xx:8080>
ServerName xyz.domain.edu
ServerAlias xyz.domain.edu* www.domain.org domain.org
DocumentRoot /usr/tomcat/apache-tomcat-5.5.15/webapps
ServerPath /neuroMor
ErrorLog logs/xyz.domain.edu-error_log
CustomLog logs/xyz.domain.edu-access_log common
</VirtualHost>
<VirtualHost xxx.xx.xx.xx:8080>
ServerName www.domain.org
ServerPath /neuroMor
DocumentRoot /usr/tomcat/apache-tomcat-5.5.15/webapps
ErrorLog logs/www.domain.org-error_log
CustomLog logs/www.domain.org-access_log common
</VirtualHost>
#To be added at the end of your httpd.conf tomcat auto-configure
Include /usr/tomcat/apache-tomcat-5.5.15/conf/auto/mod_jk.conf
# Load mod_jk module
LoadModule jk_module libexec/mod_jk.so
# Where to find workers.properties
JkWorkersFile /usr/local/apache/workers.properties
# Where to put jk logs
JkLogFile /var/log/httpd/mod_jk.log
# Set the jk log level [debug/error/info]
JkLogLevel info
# Select the log format
JkLogStampFormat "[%a %b %d %H:%M:%S %Y] "
# JkOptions indicate to send SSL KEY SIZE,
JkOptions ForwardKeySize ForwardURICompat ForwardDirectories
# JkRequestLogFormat set the request format
JkRequestLogFormat "%w %V %T"
# Static files in the neuroMor webapp are served by apache
Alias /neuroMor /usr/tomcat/apache-tomcat-5.5.15/webapps/neuroMor
# The following line prohibits users from directly access WEB-INF
<Location "/neuroMor/WEB-INF/">
AllowOverride None
deny from all
</Location>
#JkAutoAlias /usr/tomcat/apache-tomcat-5.5.15/webapps
# Send servlet for context /examples to worker named worker1
JkMount /index.jsp ajp13
# Send JSPs for conext /examples to worker named worker1
JkMount /* ajp13
I want to show neuroMor/index.jsp page when i give the url for
http://xyz.domain.edu without specifying any relative path name.
workers.properties
workers.tomcat_home=$CATALINA_HOME
workers.java_home=$JAVA_HOME
ps=/
worker.list=ajp13
worker.ajp13.port=8009
worker.ajp13.host=localhost
worker.ajp13.type=ajp13
worker.ajp13.lbfactor=1
worker.loadbalancer.type=lb
worker.loadbalancer.balanced_workers=ajp13
worker.inprocess.type=jni
worker.inprocess.class_path=$(workers.tomcat_home)$(ps)server$(ps)lib
worker.inprocess.cmd_line=start
worker.inprocess.jvm_lib=$(workers.java_home)$(ps)jre$(ps)lib$(ps)
i386$(ps)server$(ps)libjvm.so
worker.inprocess.stdout=$(workers.tomcat_home)$(ps)logs$(ps)inprocess.stdout
worker.inprocess.stderr=$(workers.tomcat_home)$(ps)logs$(ps)inprocess.stderr
Everything is working just fine..all i want is to show my default page as my application index.jsp page.
-Many thanks for any kind of help
Sri

Help desperately needed w/ Spry/XML thing

I am in dire need of help. I altered the products demo from
the Spry download and am am creating a gallery type thing where you
click on an item in the list, and the image changes. I have that
working fine. I then created a forward and backward button so you
could scroll through the images that way. And that works fine.
However, even though the image changes, I can't figure out how to
get the proper item highlighted in the left navigation.
For example, if I start on the first item (Atari Lucasfilm)
and click my forward arrow, the image will change to the Adobe
picture, but the navigation on the left still has Atari Lucasfilm
highlighted.
Here is a link to the website
http://www.3hounddesign.com/Paul_Woods/identity.html#
Here is a link to the xml
http://www.3hounddesign.com/Paul_Woods/identity.xml
And here is a link to the javascript
http://www.3hounddesign.com/Paul_Woods/gallery.js
Any help at all would be greatly appreciated.

The only reason I have the gallery.js included at all is
because I am a massive javascript novice who has no idea how to
create a button that would go to the next/previous image. Therefore
I went to the gallery demo and pretty much copied the
<a href="#" onclick="StopSlideShow();
AdvanceToNextImage();" title="Next">
I figured I would need to attach the javascript file that
went with the gallery demo in order to make that work. I'm not sure
what errors it created. I used Firebug, but couldn't quite figure
it out.
If there is an easier way to create a forward button that
would advance to the next image AND have the proper item
highlighted in the left navigation, please please please let me
know. Like I said, I am not very familiar with javascript, and am
on a deadline and trying really hard to figure out a bunch of stuff
and pretty much knocking my head against the wall.
Thank you for your help!
Once again, here is the website
http://www.3hounddesign.com/Paul_Woods/identity.html#
Here is a link to the website
http://www.3hounddesign.com/Paul_Woods/identity.html#
Here is a link to the xml
http://www.3hounddesign.com/Paul_Woods/identity.xml
And here is a link to the javascript (which is probably not
what I should be using)
http://www.3hounddesign.com/Paul_Woods/gallery.js

Need some help and guidance please!

Hi everyone,
I desperately need some help because I am at my wits end. In September I purchased a Compaq Presario CQ60-450US. Shortly after purchasing, I fresh installed Windows 7 Professional. Recently I decided to tried to dual boot ubuntu on the machine only to find that the installation failed because of CD read error. I know for a fact that the CD is not the issue because I have used this CD three other times to install ubuntu thus I came to the conclusion that the CD/DVD drive was bad.
I called HP support to get a new CD/DVD drive replaced only to spend 2 hours on the phone with a individual that decided to troubleshoot first trying to install ubuntu remotely (I informed the indiviual that the remote session would end), then by playing a DVD and "skipping throughout" the movie. He/she said that she could see no issue. (no diagnostic was run)I informed the individual that I had issues with buring as well. He/she proceeded to go online and install software asking me to demonstrate the issue after which the call got dropped mysteriously.
I called HP support back and told them that I am having an issue now burning. They proceed to connect remotely and look at the software the previous support individual downloaded and said that the software was not supported by HP. I informed the individual that I give permission to install any software needed to troubleshoot but the individual said that I could not be suppoted because I wasn't using the OS installed by HP. I was instructed to recover my machine to the OS that was installed with the machine if I was to continue to get support.
I informed the individual that the drivers and software are the same for either OS considering the CD/DVD rom is a plug and play device. The individual refused to help and told me I had lost my warranty because of my decision to install an OS directly from Microsoft or a third paper vendor.
That is where I stand. HP is refusing to give me support because I am not running their Vista Home edition even though my issue is hardware. I cannot find any warrent information stating that I need to have the original operating system installed on the machine to receive support. Can anyone point me to a reputable division that can help me with my issue? I feel I was just thrown aside so that they don't have to initiate a repair. If not has anyone filed a compalint against this outrageous support requirement?

Dear ndjumpball,
I would like to say that I have some good -- or at least encouraging -- advice. Regretfully, I do not. I had issues with my dv7 practically since purchasing it a year ago specifically so I would have a reliable computer for school. My first problem: I bought my laptop a mere 7 weeks before HP started offering their free upgrade to Windows 7. Consequently, I was forced to purchase the full installation retail or continue to deal with the wonton freezes and system failures that inevitably occurred while I was working on homework -- courtesy of HP's installation of Vista Home Premium 64-bit. Thankfully, I was able to purchase a copy of Windows 7 Professional 64-bit through a significant student discount offer from Microsoft, and I had my new OS downloaded the evening of October 23, 2009; I had to give their servers time to free up, since it seemed like everyone and their dogs were also downloading what the reviews posted on CNET and PC World touted as being more reliable. I recall (I can't remember exactly which site this appeared) the statement, "Windows 7 is what Vista should have been from the beginning."
I was all excited and happy now that I had a laptop for school that had everything I was looking for: decent size hard drive, a fair amount of RAM, great 17.3" display with awesome colors, and a CDRW/DVDRW/Blu-Ray disk drive in the bay. Not only was I very satisfied with the hardware; it also came with a decent host of software that are thought was pretty cool, too. It came with CyberLink's DVD Suite 6 that I could activate simply by touching a soft button above the keyboard. Aside from Vista Home Premium crashing on me at the most inopportune times, I was exceedingly happy with my $1000 purchase and investment. Then came the "upgrade" to Windows 7 Professional 64-bit...Because I didn't have a "compatible" version of Vista, I had to do a full ("custom") install. In other words, I lost all of the cool features I originally bought the machine for in the first place...no more cool one-finger's brush software activation (still don't have that working), and HP Chat Support told me the same thing they told you. The following is a direct copy/paste quote from an email response I received from HP Total Care: "In order to help you relevantly I would like to request you to please revert back to Vista operating system and check whether the issue is persisting or not. If the issue is still persisting after reverting the operating system back to vista then we need to perform system recovery."
After pursuing my case for 6 months -- finally getting my case escalated to two HP Customer Care Case Managers in Texas/Oklahoma -- the best "customer support" I received was what I'm sure was a truly heartfelt and sincere apology... Oh, neither case manager was "able" to send me either the true upgrade disks that would have preserved the features purchased, nor were they willing to send me a stand-alone installation of the CyberLink’s DVD Suite 6 that is currently offered with the HP Pavilion dv6t Quad Edition series. (In massive frustration and anger, I bought the CyberLink’s DVD software - $100 I didn't have to spend on something I had already bought...)
A month later (late March), MY CD-RW/DVD-RW/Blu-Ray drive stopped working. After an hour online with Customer Care, I had finally convinced the rep that the drive was working fine after my ditching Vista Home Premium, and that its failure had absolutely nothing to do with Windows 7 Pro. After giving the guy my credit card number as security, I had a replacement drive shipped to me.
My personal recommendation: clearly state that the hardware failure had nothing to do with whatever software or OS you chose to install. Bottom line: your computer is only 8 months old and is still covered under warranty, they can replace the defective part, or you can return the entire machine. You probably want to be the "Nice Guy" but you need to remind them that you have other brands available to purchase.
I don't know if that helps or not, but thank you for giving me the opportunity to vent! :-)

I'm suddenly in need of help with my Firefox browser (6.0.2)

Hi there,
I'm suddenly in need of help with my Firefox browser (6.0.2)
(OS: I use Windows XP).
When I open up the browser, all I see is a completely blank white screen, with all the toolbars at the top.
I know that my physical connections are fine: I've tested the modem, turned the pc off and on etc. and I can also receive/send emails.
This problem started today, 8th September, 2011 and has never happened before.
Is it a coincidence that Firefox updated itself just before I logged off yesterday evening? Could it be something to do with this particular new update?
I've also noted that just before I "open up" Firefox, I now get a small box saying:
[JAVASCRIPT APPLICATION]
Exc In Ev handl: TypeError: This oRoot.enable is not a function
This has never appeared before - I hope it offers a clue a to what is wrong.
The Browser is not stuck in Safe Mode, by the way.
Obviously, I can't search for any solutions to the problem on the internet, as I can't physically see any websites!
(A friend is sending this query on my behalf from their pc)
Any light you could throw on this confusing problem would be much appreciated. I'd rather not have to uninstall and reinstall Firefox if possible.
If the only option is to uninstall Firefox and reinstall it from your site, then I'm also in trouble (I can't see the internet or make any downloads).
In that case, would you be able to send the .exe file as an attachment to my email address? If so, please let me know and I'll give you further details.
Many thanks in advance.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I need your help with a decision to use iPhoto. I have been a PC user since the mid 1980's and more recently have used ACDSee to manage my photo images and Photoshop to edit them. I have used ProShow Gold to create slideshows. I am comfortable with my

I need your help with a decision to use iPhoto. I have been a PC user since the mid 1980’s and more recently have used ACDSee to manage my photo images and Photoshop to edit them. I have used ProShow Gold to create slideshows. I am comfortable with my own folder and file naming conventions. I currently have over 23,000 images of which around 60% are scans going back 75 years. Since I keep a copy of the originals, the storage requirements for over 46,000 images is huge. 180GB plus.
I now have a Macbook Pro and will add an iMac when the new models arrive. For my photos, I want to stay with Photoshop which also gives me the Bridge. The only obvious reason to use iPhoto is to take advantage of Faces and the link to iMovie to make slideshows. What am I missing and is using iPhoto worth the effort?
If I choose to use iPhoto, I am not certain whether I need to load the originals and the edited versions. I suspect that just the latter is sufficient. If I set PhotoShop as my external editor, I presume that iPhoto will keep track of all changes moving forward. However, over 23,000 images in iPhoto makes me twitchy and they are appear hidden within iPhoto. In the past, I have experienced syncing problems with, and database errors in, large databases. If I break up the images into a number of projects, I loose the value of Faces reaching back over time.
Some guidance and insight would be appreciated. I have a number of Faces questions which I will save for later.

Bridge and Photoshop is a common file-based management system. (Not sure why you'd have used ACDSEE as well as Bridge.) In any event, it's on the way out. You won't be using it in 5 years time.
Up to this the lack of processing power on your computer left no choice but to organise this way. But file based organisation is as sensible as organising a Shoe Warehouse based on the colour of the boxes. It's also ultimately data-destructive.
Modern systems are Database driven. Files are managed, Images imported, virtual versions, lossless processing and unlimited editing are the way forward.
For a Photographer Photoshop is overkill. It's an enormously powerful app, a staple of the Graphic Designers' trade. A Photographer uses maybe 15% to 20% of its capability.
Apps like iPhoto, Lightroom, Aperture are the way forward - for photographers. There's the 20% of Photoshop that shooters actually use, coupled with management and lossless processing. Pop over to the Aperture or Lightroom forums (on the Adobe site) and one comment shows up over and over again... "Since I started using Aperture/ Lightroom I hardly ever use Photoshop any more..." and if there is a job that these apps can do, then the (much) cheaper Elements will do it.
The change is not easy though, especially if you have a long-standing and well thought out filing system of your own. The first thing I would strongly advise is that you experiment before making any decisions. So I would create a Library, import 300 or 400 shots and play. You might as well do this in iPhoto to begin with - though if you’re a serious hobbyist or a Pro then you'll find yourself looking further afield pretty soon. iPhoto is good for the family snapper, taking shots at birthdays and sharing them with friends and family.
Next: If you're going to successfully use these apps you need to make a leap: Your files are not your Photos.
The illustration I use is as follows: In my iTunes Library I have a file called 'Let_it_Be_The_Beatles.mp3'. So what is that, exactly? It's not the song. The Beatles never wrote an mp3. They wrote a tune and lyrics. They recorded it and a copy of that recording is stored in the mp3 file. So the file is just a container for the recording. That container is designed in a specific way attuned to the characteristics and requirements of the data. Hence, mp3.
Similarly, that Jpeg is not your photo, it's a container designed to hold that kind of data. iPhoto is all about the data and not about the container. So, regardless of where you choose to store the file, iPhoto will manage the photo, edit the photo, add metadata to the Photo but never touch the file. If you choose to export - unless you specifically choose to export the original - iPhoto will export the Photo into a new container - a new file containing the photo.
When you process an image in iPhoto the file is never touched, instead your decisions are recorded in the database. When you view the image then the Master is presented with these decisions applied to it. That's why it's lossless. You can also have multiple versions and waste no disk space because they are all just listings in the database.
These apps replace the Finder (File Browser) for managing your Photos. They become the Go-To app for anything to do with your photos. They replace Bridge too as they become a front-end for Photoshop.
So, want to use a photo for something - Export it. Choose the format, size and quality you want and there it is. If you're emailing, uploading to websites then these apps have a "good enough for most things" version called the Preview - this will be missing some metadata.
So it's a big change from a file-based to Photo-based management, from editing files to processing Photos and it's worth thinking it through before you decide.

I need email help desperately

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