I need to restore the backup but my AppleID and password is not working. The message says "The password you entered to unlock your iPhone was incorrect." I know I am using the right password associated with my Apple ID.
I need to restore the backup to my iphone 3gs but the password associated with my Apple ID. It says the password I entered is not correct. Should i be putting in my Apple ID password or would it be a different password to unlock the backup.
I believe it is asking for the passcode you use for the screen lock on the phone.
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I am trying to get my system preferences out of the trash, but my drag and drop is not working.
I just can't find the answer anywhere.
How did it get there? Try right clicking on it and see if that offers a way out. Thinking about it, it may only be an alias. Is there a little squiggle/ arrow in the bottom corner? Check your applications folder.
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AnthonyLao Bo,
yes, you can locate and copy a file from your HD to a USB key using UNIX commands. If you know the exact name of the file which you’re trying to locate, try this:
find / -iname filename -print
This command will search your entire internal disk for the particular filename. If you know that it’s within a particular user account, then you can save search time with this variation:
find /Users/username -iname filename -print
Either variation of this command will print all files found which have the given filename. Presuming that you’re able to identify the correct file, you can copy it to a USB key using the command
cp -p filename_returned_by_find /Volumes/USB_volume
If you’re not sure which volume name your USB key has, this command will show you what the possibilities are:
ls /Volumes
Please let me know if you have any trouble with these commands. -
I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with my apple ID. Please Help me I speak Spanish so if my English is not ok I´m sorry about it.
Do you think that apple has to reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s??I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more. I am not always somewhere I can charge my phone.
Your points are true; however it doesn't help me...... -
The problem is this: the last time i ran the windows, but he hangs and died (can not run further the logo). now i can not load not windows, not maс! how to be, what to do???
can any body help me, plz!!
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Hi, I recently updated to iOS 8.0 on my Ipad mini however when i try to agree to the new terms and conditions i get an error message saying either 'Cannot connect to server' or 'Your session has timed out please try again' what can be done to resolve this problem? Also i cannot download anything from the App store as a result of this.
Can you check the Object Security for the Analysis Menu and Export button and see if it is restricted?
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Oracle Objects for OLE
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I need to restore my backup but can't remember my previous password. What should I do?
Hello,
I was using a different computer and accidentaly erased all my info on the phone (iphone 4). I'm trying to restore the backup but it's asking for a code that I had used previously and unfortunately can't remember. I tried few things that i read online but no luck. One of them was to extract the backup but the file where i can see the code is in plist and I cant read anything in it. I did try to convert it but no luck.
Can someone please help me with this? I could be doing smth wrong but i wouldn't knowHey Mon_Cherie,
Thanks for the question. I understand you have some questions pertaining to iTunes encrypted backups. The following article may help to answer these questions:
iTunes: About iOS backups
http://support.apple.com/kb/HT4946
iTunes and encrypted backups
You can protect your backup with a passcode using the Encrypt Backup option in the Summary pane. Encrypting your backup will back up your Keychain. This way, email account passwords, Wi-Fi passwords, and passwords you enter into websites and some applications will be remembered when you transfer to a new device. Learn how to create and restore from a backup.
When your backup is encrypted, you'll need to enter the password when enabling or disabling encryption or when restoring from this backup.
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and choose set up as a new device when iTunes prompts you to select the backup from which to restore.
Additional Information:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
Thanks,
Matt M. -
How do i get my sd card out of the cd slot.. I have tried the method shown on youtube and it's not working
Shut down the machine, turn it on it's side and shake it out. If you still can't get it try another solution on YouTube, there are many shown. We Have no idea which one you tried. If you still can't get it out take the machien into your local Apple Store or AASP and they will help you.
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One of the USB devices have malfunctioned and windows does not recognize it---MESSAGE
Upon plugin, One of the USB devices attached has malfunctioned and window does not recognize it message is displayed. I have tried different settings with the USB driver. Have reset the ipod. Have reinstalled itunes on computer and ipod.
HELP PLEASE!!!Here:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
I am using Mac book with windows 7. But my sound card and cam is not working when booted through windows. How can I solve this?
ThanksAssuming that you tried to install Win 7 in bootcamp.
Power on the machine and press and hold the "option" key when you hear the bong sound.
Select the Macintosh HD icon and press "return" or just click on the icon.
Once booted into OS X go to System Preferences and select the Startup Disk icon and configure startup to use the Macintosh HD. -
I've changed my Apple ID on iTunes and my MacBook Pro, iPhone, and iPad. When I try to update my apps on my iPhone, it reverts to the old Apple ID
It sounds like your device might be in Activation Lock. Is it asking your to enter in an Apple ID & password, but only showing you the first letter of the email address and then some dots? Example: j•••••@icloud.com?
If so, do you recognize that email? Do you have an Apple ID that fits the same format? If so, then go to www.cloud.com, log in with that Apple ID & password, and see if under Find My iPhone it shows this device. If so, turn off the device, then remove the device from the list. -
Apps downloaded on my iPhone and iPad and both have the same problem...
tried reinstallling app - no luck - same problem...I have an update to my message posted yesterday regarding Firefox crash after vista update. Today it got worse when Firefox wouldn't open at all and Windows explorer also stopped working. Curiously, email was still working, and when I checked another (little used) account on the same PC, I got a perfect connection with Firefox and Explorer. I had to conclude that the latest updates of Vista have interacted with some application only found in my main account on the PC. I tried opening Firefox in its safe mode and I tried opening explorer without Plug ins, but neither worked. Finally I decided the only answer was to do a system restore and wind back the windows software to where it was before the problem. I now have Firefox and explorer restored to working order, but I still don't understand why, because I got a message saying the system restore hasn't worked. Full Comprehension of the cause is beyond my capability, but through trial and error as described above I seem to have fixed it. The suspect vista updates are KB2505189 , and KB2524375.
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This problem has been going on for a few days. my computer connects to the internet fine and runs fine, but none of my Internet browsers will work. I have deleted all my history, cache, cookies etc. For all browsers. I have also made sure that i have no proxies on and that no firewall is blocking my Internet. I have ran virus scans to look for malware and nothing comes up... I'm very confused.
For chrome I get errors like "err_socket_not_connected", "err_connection_closed", and "err_empty_response"
for safari it just says "safari can't open the page because safari can't establish a secure connection to the server"
please help me if you know anything! Thank you in advancedHi, mattkaroni.
Thank you for visiting Apple Support Communities.
I understand that you are unable to use internet on any program that connects to the internet. This sounds like the issue would be with your internet connection. Try going through the troubleshooting steps in the article below.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
-Jason H. -
I inherited an Ipad 2 from a company that I had worked for in the UK but had closed down.
It was an IPAD2 locked to the Vodafone UK network by a Vodafone SIM Card.
No account details were or are available for the original account.
So I removed the Vodafone SIM Card and then factory reset wirelessly using my wireless at home.
I updated the system to IOS 7.0.2.
I was then sold under a contract from EE another UK carrier a SIM card for the Ipad and when inserted the Ipad says Sim not applicable.
I checked with Vodafone and EE shop and they said they cant unlock it, I checked with Apple who said the same!
So I have an IPad I can use wirelessly at home, a sim card from EE which is an u
locked Vodafone carrier mode and all 3 multinational companies say they cannot unlock it from Vodafone to enable me to use the EE sim.
What can I do to sort this mess out? Please help!
Thank YouSteve, have you tried just going through the unlock form here?
http://www.vodafone.co.uk/vodafone-uk/forms/unlock-code-request/
That's what the moderator in several older threads in Vodaphone's forum said was all that is necessary. Carriers often won't unlock for anyone but the original account holder, so if you don't have the details of the company's account, that might be the barrier in which case there will not be any way to get the iPad officially unlocked.
Good luck. -
when I said 'every time i open it' i meant 'open firefox browser'!
This can happen if you have an incorrect user agent string (identifies the version of Firefox). Some add-ons modify the user agent string causing it to show an old version of Firefox even if you have the latest version installed.
Your user agent string is "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)"
It is reporting that you have Firefox 3.5.3
As you are using Firefox 3.6.13 you need to reset the user agent string so that it will correctly identify the version of Firefox that you have installed, for details of how to do that see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
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