I need to return my product

My name is Valentina, I recently bought Adobe Photoshop Elements from this website and I do not need it anymore. I would like to return it, but I can´t find the solution...

Hi ValentinaGuzman,
Please follow the steps in the link below to initiate return.
Return, cancel, or exchange an Adobe order
Regards,
Anand

Similar Messages

Why do I need to return the old part, if I purchase a new part?

Well, I had a problem with my motherboard, and got it replaced by an on-site tech HP sent me.
The notebook is well out of warranty, aand I paid for the new motherboard+labor.
However, when the tech showed up, he said he won't replace the motherboard unless I give him the old motherboard. He went on to say that this was the "company policy" and he won't let me keep any old part even if I pay for the new part.
I was too tired t o argue with him, and he replaced the motherboard, and took away the old motherboard.
On second thought, this is pretty absurd.
It's like HP telling me "If you purchase a new HP notebook, you'll have to return your old HP notebook back to us".
It would make sense if I was getting a free replacement and the notebook was under warranty. It doesn't make any sense when the notebook is out of warranty and I'm paying for the replacement part.
Think of it, when I purchased the notebook, i obviously paid for the motherboard that came with the notebook. So why does HP get to take it away from me?
If I purchase a new battery from HP store instead of amazon, do I need to return my old battery to HP?
If I purchase a new keyboard from the HP store, do I need to return my old keyboard?
I can give you the case number if you want.
Honestly, if this is the "company policy", I won't ever bother with another HP product again.
This question was solved.
View Solution.

HP only has new motherboards. They sell the bad ones into the Chinese market and they show up on eBay and similar places. You have a new motherboard. If you can tell us the part number of what you bought we can tell you the "full" price and the "exchange" price of the part. They should definitely explain the options to you but I think they likely assume you want the lower exchange price.

Need help returning correct name from a code created movie clip

Hello. I am an AS3 n00b with hopefuly a simple question I am designing a simple game in flash. This code creates an array of movie clips and asigns a picture to each one. It is a map screen. What I need is when I click on one of the created movie clips, I need it to return either the index of the clip in the array or the name of the clip. Basicaly anything I can use to tell them apart in the code. Here is the code:
import flash.display.MovieClip;
var MapLoader:Array = new Array();
var strJPGext:String = ".jpg";
var intContTileNumber:int;
var strContTilePath:String;
var intDistStartX:int = 63;
var intDistStartY:int = 64;
var intDistMultiplyY:int = 0;
var intDistMultiplyX:int = 0;
var intDistCount:int = 0;
var MapSquare:Array = new Array();
for (var i:int = 0; i < 729; i++)
         //var MapSquare:MovieClip = new MovieClip();
        MapSquare.push (new MovieClip());
        MapSquare[i].x = intDistStartX + (intDistMultiplyX * 30);
        MapSquare[i].y = intDistStartY + (intDistMultiplyY * 30);
        MapSquare[i].name = "MapSquare" + i ;
        addChild(MapSquare[i]);
        intContTileNumber = i;
        MapLoader.push (new Loader);
        strContTilePath = intContTileNumber + strJPGext;
        MapLoader[i].load(new URLRequest(strContTilePath));
        MapSquare[i].addChild(MapLoader[i]);
        intDistCount++;
        intDistMultiplyX++;
        if (intDistCount > 26){
        intDistCount = 0;
        intDistMultiplyX = 0;
        intDistMultiplyY++;
stage.addEventListener(MouseEvent.CLICK, reportClick);
function reportClick(event:MouseEvent):void
    trace("movieClip Instance Name = " + event.target.name);
Now all this works fine, it creates the map and assigns the correct picture and places them in the correct X,Y position and it is the correct grid of 27x27 squares. The problem is with the name, when I click on the movie clip, it returns "Instance2" or "Instance5" or whatever. It starts with 2 and then increases each number by 3 for each clip, so the first one is 2, then 5 then 8 and so on. This is no good. I need it to return the name that I assigned it
. If I put the code in trace(MapSquare[1]) it will return the name "MapSquare1" so I know the name was assigned, but it isnt returning.
Please assist
Thanks,
-red

Thanks for the resopnse,
I know I dont really need the name, I just need the index number of the array, but I cant figure out how to get the index name without specificaly coding for it. That is why in the listener event I use event.target.name because I dont know what movie clip is being clicked until it has been clicked on. Basically when a movie clip is clicked it needs to return which index of the array was clicked.
I could do it this way:
MapSquare[0].addEventListener(
MouseEvent.MOUSE_UP,
function(evt:MouseEvent):void {
    trace("I've been clicked!");
MapSquare[1].addEventListener(
   MouseEvent.MOUSE_UP,
   function(evt:MouseEvent):void {
     trace("I've been clicked!");
MapSquare[2].addEventListener(
   MouseEvent.MOUSE_UP,
   function(evt:MouseEvent):void {
     trace("I've been clicked!");
... ect
but that is unreasonable and it kind of defeats the purpose of having the array in the first place. The code that each movie clip executes is the same, eventualy that index will be passed into a database and the data at that primary key will be retrieved and returned to the program. So I just need to know, when one of those buttons is clicked, which one was clicked and what is its index in the array.
I am a VB programer and in VB this is very easy, the control array automatically sends its own index into the function when one of the buttons is clicked. It seems simple enough, I just dont know how to do it in action script.
Thanks again,
-red

Advice on how to access photos on an iPad that were synced from a now failed laptop? The question stems from a need to return my current iPad having just taken delivery of a new unit. Thanks

I am after some advice on how to access photos on an iPad that were synced from a now failed laptop? The question stems from a need to return my current iPad having just taken delivery of a new unit. Thanks

If you have a dropbox account, there's a free app (probably more) that syncs photos to your dropbox account - picbox.
There's also PhotoSync that syncs photos to/from a number of different services and devices.

Received ipad2 synced to itunes and uploaded my backup, now I find out it does not have WiFi 3G and need to return it, is there a way of getting all of my data off the ipad2?

Received ipad2, synced to itunes and uploaded my backup from my Ipad, now I find out that it does not have Wi-Fi+3G, need to return it, is there a way to get my data off the ipad2 so I can return it?

if you mean restore it to factory default then you can choose that while having it connected to the computer and using itunes

Need to return data from a query in different ways - Please help

We are using 10g R2
I have a proc as follows that has a query with over 100 values in the select clause:
proc one( input param1, input_param2,.... output_cursor )
as
begin
open cursor for
select ...about 100 values with most of them being calculated
from table1, view 1, table2, table 3, view 2 ...
where ....
and table1.col1 = input param1
and table1.col2 = input param 2
and view1.col5 = input param5...
end;
I need to return the data that comes from the above query in different formats, columns for a report would be different from columns for screen A and different for screen B. I need only certain columns for a report and different set of columns for another screen. I have wrapper procs that get different input params. From the wrapper procs I intend to call the above proc but would like only selected values.
How can I accomplish this? Since my main goal is to select different columns for each wrapper I was thinking of insert the data from the above proc into global temp table and selecting whatever columns and order I want from the wrappers.
What do you think? Any other solutions?
Thanks
Edited by: user565033 on Jan 21, 2013 7:50 PM

You need to clearly separate roles and responsibilities. The PL/SQL code that creates and supplies a cursor handle is server code tasked to supply data. The code that makes the call for server data, is responsible for formatting and rendering that data.
Thus moving data formatting into the server code needs to be question. Simple example. Cursor does not return invoice date as a date - but formats it into a string using TO_CHAR().
This works for client1 - as that is the date format expected. However, client2 has different International settings and specifies a different date format. Invoice date, formatted into a string by the server, now renders in the wrong format on client2.
Server code should not be concerned with rendering and formatting of data send to a client.
As for the idea to use a global temp table is ..., well to put it nicely, it smells. Badly.
The single most expensive operation on a database platform is I/O. And now you want to read server data and write it to temporary storage, and the read data from temporary storage to return to the client? What on earth for!? Why purposefully increase the size of the I/O workload? Why decrease performance and undermine scalability?
Provide a proper abstraction interface to the client. Enable it to specify (as simplistically as possible) what it wants ito data. There are a number of ways to design and implement this in PL/SQL. Simplistic example:
SQL> create or replace package Employees as
2
3          EMP_FULL_DETAILS        constant integer := 1;
4          EMP_BASIC_DETAILS       constant integer := 2;
5
6          procedure GetEmpByID(
7                  cur out sys_refcursor,
8                  empID in emp.empno%type,
9                  template in integer default EMP_BASIC_DETAILS
10          );
11
12          procedure GetEmpByName(
13                  cur out sys_refcursor,
14                  empName in emp.ename%type,
15                  template in integer default EMP_BASIC_DETAILS
16          );
17 end;
18 /
Package created.
SQL>
SQL> create or replace package body Employees as
2
3 type TArray is table of varchar2(32767);
4
5 TemplateList       constant TArray :=
6          new TArray(
7                  'EMPNO, ENAME, JOB, MGR, HIREDATE, SAL, COMM, DEPTNO ',
8                  'EMPNO, ENAME, JOB '
9          );
10
11 procedure GetEmpByID(
12          cur out sys_refcursor,
13          empID in emp.empno%type,
14          template in integer default EMP_BASIC_DETAILS
15 ) is
16          sqlSelect       varchar2(32767);
17 begin
18          sqlSelect :=
19                  'select '||TemplateList(template)||
20                  'from emp where empno = :empID';
21
22          open cur for sqlSelect using empID;
23 end;
24
25 procedure GetEmpByName(
26          cur out sys_refcursor,
27          empName in emp.ename%type,
28          template in integer default EMP_BASIC_DETAILS
29 ) is
30          sqlSelect       varchar2(32767);
31 begin
32          sqlSelect :=
33                  'select '||TemplateList(template)||
34                  'from emp where ename like :empName';
35          open cur for sqlSelect using empName;
36 end;
37
38
39 end;
40 /
Package body created.
SQL>
SQL> var c refcursor
SQL>
SQL> exec Employees.GetEmpByID( :c, 7499 );
PL/SQL procedure successfully completed.
SQL> print c
     EMPNO ENAME      JOB
      7499 ALLEN      SALESMAN
SQL>
SQL> exec Employees.GetEmpByName( :c, 'A%', Employees.EMP_FULL_DETAILS );
PL/SQL procedure successfully completed.
SQL> print c
     EMPNO ENAME      JOB               MGR HIREDATE                   SAL       COMM     DEPTNO
      7499 ALLEN      SALESMAN         7698 1981/02/20 00:00:00       1600        300         30
      7876 ADAMS      CLERK            7788 1987/05/23 00:00:00       1100                    20
SQL>

What equipment (HTC Imagio) do I need to return with the cell phone?

Hi,
I took a one month global travel program Imagio phone, and now need to return the equipment for credit. However, I can't recall all the pieces that came with it. So far, I have the htc imagio phone unit, along with the following:
one connection wire
one unit (the charger?) with a 2-prong plug built into it
one htc unit (adapter?) also with a 2-prong plug built into it
a teeny-teeny-tiny screwdriver
Does anyone know if I am missing any part? Sorry my memory is so lame. I know, I should have written it down! My bad.
Thanks, VeeMar

Just return the modem and its power cord/power pack. When they provide Ethernet cables, coax, and splitters, those items become yours.

We have CS5 installed on a workstation, we have the products registered with Adobe. We are going to be replacing this workstation and reinstalling CS5 on the new workstation. Do I need to unregister the product in order to be able to reinstall it on a n

We have CS5 installed on a workstation, we have the products registered with Adobe. We are going to be replacing this workstation and reinstalling CS5 on a new workstation. Do I need to unregister the product to be able to install it on the new workstation. If so, how do I do this?
Thanks

you should deactivate (help>deactivate) that installation on the old workstation. then download and install on your new work station using your serial number. (ie, make sure you can find your serial number - if you need help with this, let us know.)
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I try to open Acrobat I get a message that I need to register the product. I click on register and after about a minute, I'm told that I don't have an internet connection. My internet connection is working fine. In fact I registered Acrobat Pro XI using m

I try to open Acrobat I get a message that I need to register the product. I click on register and after about a minute, I'm told that I don't have an internet connection. My internet connection is working fine. In fact I registered Acrobat Pro XI using my account, but the program itself will not recognize it or allow me to use the software. What do I do?

If you already registered, then there is no point to trying to do so again. Simply dismiss the dialog.
Mylenium

I bought a new ipod today and i can not get it to connect to my mac oe my itune account it say s i need ituned 10.4 so i tried to download it, it then says i need mac osx10.5 so i tried to down load it but it says something else do i need to return it?

I bought a new ipod touch today. I tried to install it and it says i need itunes 10.4 so i tried to download that, it said i needed mac os x 10.5 so i tried to down load that it gave me another message. how do i get my new ipod onto my mac? Or do i need to return the ipod?

New iPod Touch devices require a minimum of Mac OS X Leopard 10.5.8 in addition to a fairly recent version of iTunes. If you are running Tiger (10.4) or earlier, you can't just update to Leopard for free; you have to buy it.
http://support.apple.com/kb/ht1447

My computer crashed and i need to install my product on a new computer

My computer crashed and I need to install my product on a new computer

Which product and what problem are you having getting it installed?

Goods Return from Production

How the rejected goods (at prdn) can be return from Production to stores, as the function in production of goods return is not working.( Issued production order of 10 nos, production completed for 8 nos, the remaining 2 are rejected & to be return to stores for further material accounting)

Shailesh,
When you are receiving goods after production suppose you have to receive 10 goods out of them 8 are OK and 2 are defective then in the receipt from production form you can enter the first line item by choosing the production Order from the production order Tab below and change the Quantity to 8 which you would like to enter into the Main warehouse while in the next line item manually enter the same Production order no. and in the qty column enter the 2 no.s of Defective goods and change the Wahrehouse no. to Stores. and add the form.
Now when you see the stock you will notice that in the Stores WH stock will increase by 2.
Please let me know if this has solved your problem.
Nagesh

New CS6 on disk for Mac will not take my valid serial number; do I need to register the product before it will accept serial number and load on my Mac Book Pro?

New CS6 on disk for Mac will not take my valid serial number; do I need to register the product before it will accept serial number and load on my Mac Book Pro?

Hi Erwin,
Please go through the below forum link and check.
https://forums.adobe.com/thread/1079210
Regards,
Anand

I will be traveling to London for 2 months what kind a converter/adapters do I need for my apple products

I will be traveling in London for school for 2 months what kind of converter/adapter do I need for my apple products?

Covers your Mac and your iToys:
http://store.apple.com/us/product/MB974ZM/B?fnode=MTY1NDEwMQ

Need to return the fieldnames from an acess database

I need to return the fieldnames (column headings) from an acess database.

What drivers are you using to access the database. In ADO it's very easy - in fact it's almost a side effect of getting our data. If you're using the Database Connectivity Toolkit, I don't know. Check out this thread for alternate code. The example "Basic Query.vi" in the zip file I uploaded shows the basic process that you go through to read data using ADO. You'll notice that the column names are very easy to get to.
Mike...
Certified Professional Instructor
Certified LabVIEW Architect
LabVIEW Champion
"... after all, He's not a tame lion..."
Be thinking ahead and mark your dance card for NI Week 2015 now: TS 6139 - Object Oriented First Steps

I need to return my product

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