I no longer need my Adobe Creative Cloud and need to cancel my month to month. I also financially cannot afford it after this semester in school. Thank you and please cancel my membership immediately.

please cancel my membership

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Similar Messages

  • Urgent: I just bought 3 anual pre paid memberships for adobe creative cloud, I need to know how to install each membership in one different computers.

    I just bought 3 anual pre paid memberships for adobe creative cloud, I need to know how to install each membership in one different computers.

    VivianSchumann, I have replied to your query in Urgent: I just bought 3 anual pre paid memberships for adobe creative cloud, with the same Adobe ID.
    Regards
    Rajshree

  • Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged

    Creative Cloud will not run without throwing up a window "Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud". I download the app and run the installer, and it simply throws up the same window over again... "Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud". I'm stuck in a loop! Can someone help me urgently please? I'm on system 10.9.5

    Hi tiff_meek,
    You can try the steps:
    For Mac
    Go to Applications-->Utilities-->Adobe Installers.
    Uninstall Adobe Creative Cloud.
    ** If it says application is running in the background then open Activity Monitor and close the process of Creative cloud.
    Once the creative cloud is uninstalled then follow the below mentioned steps:
    Please go to Library
        1. Click on Finder then Click on Go and Go to folder
        2. Type /Library and click on Go
        3. Go to Application Support and Adobe and then delete OOBE folder.
        4. Redo Step 1
        5. Type ~/Library and click on Go
        6. Go to Application Support and Adobe and then delete OOBE folder.
        7. Go to https://creative.adobe.com/products/creative-cloud?promoid=KLYVF
    Download Adobe Creative cloud, Install it.
    If the above steps do not work. Try enabling root user account and then try to open Adobe Creative cloud.
    Enable root user: Enabling and using the "root" user in Mac OS X
    Thanks,
    Nikhil Gupta

  • When I tried to open PS CC2014, it flashed a bit then quit, same with DW and INDD ... I also got this error message: Adobe creative cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the C

    This morning when I tried to open my CC2014 Photoshop, it started to open, then quit suddenly. Same with Dreamweaver and InDesign. I am a professional and do not have the time to screw around with this. When I tried to run CC app, I get an error that says "Adobe creative cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from 'http://www.adobe.com/go/adobecreativecloudapp'." I did so and tried to run the app and got the same error. I tried the cleaner and it removed all of my apps, then I tried to install again, and got the same error. I am getting desperate now, I have clients waiting for their projects. I need help, please.

    Allisonf55952352 have you utilized the steps listed in Error: "Failed to install" | Creative Cloud Desktop to resolve the current error?  If not do you have any questions regarding the steps listed with the document?

  • How do I migrate my Adobe Creative Cloud account (I'm on a $19.99 monthly subscription) to a different computer?

    How do I migrate my Adobe Creative Cloud account (I'm on a $19.99 monthly subscription) to a different computer?

    All you need to do is install Adobe Creative Cloud application using which you can download CC apps .
    https://creative.adobe.com/products/creative-cloud
    Reference :
    https://helpx.adobe.com/creative-cloud/help/install-apps.html

  • Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

    Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Adobe Creative Cloud glitched won't allow me to download photoshop 2015

    So I had to sign up for Adobe, I did. Than I downloaded the program it told me to do, I did, it was Adobe Creative Cloud. So than I went to the page to download a free trial for photoshop. I clicked on free trial and it brought me to another page, it had a message that I will post here through snipping tool
    as you can see I have two options, if I choose do nothing, Nothing happens if I choose launch application, i'm brought to this:I have uninstalled everything to do with Adobe Creative cloud after this, hoping I could redownload it when I was brought to the page again, but NO, this little sucker does not appear in uninstall applications in control panel, basically if you check mark the little box below features in version {0}: and you click the blue or grey bar nothing happens, if you un check the box and click on the blue or grey bar nothing happens. I NEED A FIX SOMEONE PLEASE HELPPPPP!!!!! (I get a notification at the bottom right of my screen where hidden icons are docked that says I need to update it)

    Nickyd23366257 by choosing the option to do nothing you have configured your web browser to not begin the installation process for your Adobe Creative applications.  In the future I would recommend allowing this action.
    Please utilize the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.  I would recommend you utilize a different web browser when completing the instructions.

  • Adobe Creative Cloud Not Downloading

    I've signed up with Adobe Creative Cloud but the apps arent downloading to my computer. Also the application manager tries to open up twice at the same time and neither one opens up.

    The message you sent requires that you verify that you
    are a real live human being and not a spam source.
    To complete this verification, simply reply to this message and leave
    the subject line intact.
    The headers of the message sent from your address are shown below:
    From [email protected] Fri May 11 23:04:43 2012
    Received: from mail.sgaur.hosted.jivesoftware.com (209.46.39.252 helo=mx-out4.sgvm2hosted.jiveland.com)
         by server.trunet.org with esmtps (TLSv1:AES256-SHA:256)
         (Exim 4.69)
         (envelope-from <[email protected]>)
         id 1ST3ZS-0004Jx-IR
         for [email protected]; Fri, 11 May 2012 23:04:43 -0500
    Received: from adobe-vm-wa01.sgvm2hosted.jiveland.com (unknown 10.122.0.4)
         by mx-out4.sgvm2hosted.jiveland.com (Postfix) with ESMTP id 1F4D6D15B9
         for <[email protected]>; Fri, 11 May 2012 22:04:43 -0600 (MDT)
    Date: Fri, 11 May 2012 22:04:42 -0600

  • Adobe Creative Cloud app can't update any application

    Hello
    I have a problem wit update all the installed programs by Adobe Creative Cloud app. After installing all the programs, the have always status up to date (green icon), but that is not true. For another computer that have higher version. Adobe Creative Cloud app it's up to date for Version 1.6.0.393 released on 05/27/2014. All the file and font is sync'd but application not. I have OSX 10.8.5.
    Best
    Krzysztof

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088

  • I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.

    I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.
    Hello, I had an Adobe Muse membership and I have changed it to a full Adobe Creative cloud membership. The problem is when I login in to business catalyst and try to push live  a second site, it tells me as follows:  Your Adobe Creative Cloud Membership has reached its limit for hosted sites.
    I think business catalyst has not recognize jet that I have change my Adobe Creative Cloud Membership and does not allow me access to the 5 sites that are supposed to come with my adobe creative cloud.
    Please help me refresh my status on business catalyst so I can publish my 5 sites.
    thanks

    Hi,
    Please reach out to our direct support via case or live chat as this may require escalation.  It appears your account is not syncing with your adobe ID for whatever reason and will require further investigation to help resolve.  We'll need your ID(s) plus any additional details so we can correct this for you. 
    - http://helpx.adobe.com/contact.html
    Thanks,
    -Sidney

  • I want to transfer my Adobe Creative Cloud Subscription to another person as I no longer need it. How can I do this?

    I want to transfer my Adobe Creative Cloud Subscription to another person as I no longer need it. How can I do this? Thanks

    This is an open forum, not Adobe support... you need Adobe support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Adobe Creative Cloud crashes immediately on launch, won't run on a new iMac 5K / Yosemite.

    Adobe Creative Cloud installer (/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app) crashes immediately on launch, so I can't install CC on a new iMac 5K running Yosemite. Launching the app to fetch the rest of the CC programs crashes, saying "Creative Cloud quit unexpectedly."
    I have an old CS3 Photoshop install, a newish Lightroom install, and now I need to install Premiere from my work Adobe ID. I think this may be the crux of the problem. If the CC Cleaner app worked as advertised, I could wipe the old Photoshop install and just use the new CC Photoshop and everything would be cool, but the CC Cleaner doesn't work. It looks like it works, but the problem persists. In fact, Adobe support told me via twitter that Adobe's installer basically doesn't work on migrated Macs (new Macs where old data has been set up from backups). They called it an OS conflict, but I pointed out that everything else works, so it's pretty much Adobe's conflict.
    It seems like a permissions issue, and Adobe thinks it's a permissions issue blocking the ACC applet, yet I've repaired HD permissions and did Disk Repair, run Adobe's CC Cleaner multiple times, attempted to install CC in another admin account on the machine, attempted to install CC from Root, and repeated all this after reinstalling OS X via rebooting with Cmd+R, always end with the same result: Creative Cloud quit unexpectedly.
    They also suggested I install on a clean disk, one that hasn't been migrated. To do that, I supposed I have to bring it back to Apple, since I have neither a Yosemite install disc, nor a drive to put one in.
    I found an article called "CC applications close immediately after launch" but this tip doesn't work because Creative Cloud applet is the app I can't launch.
    https://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html
    They sound like they're trying to help, but the responses sound like utter BS, and, like the support website, i'm going around in circles. I'm sure I'm not the only person who's had this problem, right? RIGHT?? I'm sure the answer is buried here someplace...
    Thanks in advance!

    There doesn't seem to be an uninstaller for CS3, and I've tried the CC Cleaner tool several times. It doesn't work and it is not correctly documented anywhere. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" as one of the Adobe pages states. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" so I can't find any success or error states of the tool.
    There is a log file at "/Users/[me]/Library/Logs/ACC.log." Would there be anything in there that could shine light on install issues vs. uninstall issues?
    Regardless, running Cleaner and then attempting to install ACC repeatedly leads to the error "Creative Cloud quit unexpectedly" upon launching it or rebooting (which launches it automatically). I've been trying various things for weeks to no avail yet.

  • How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I tried going to "Cancel my membership" on their site but it just takes me in a full circle and I end up back at "Cancel my membership" again.  Is this a ploy to not let go of potentia

    How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I have tried numerous times going to "Cancel my membership" on their site but it just goes through several steps and ends up where I began (i.e. Cancel my membership). Why is it so difficult to unsubscribe? Thks for any advice. Lavandula

    Adobe contact information will not help You. The Finnish sites are making the same loop. The worst thing is that they have send me e-post telling that my membership will continue after first year automatically with 60 % higher price. I don't need do anything I will not continue the membership. It seems impossible to end it. The onlys solution seems to be close the credit card.

  • Why am I getting a "Adobe Creative Cloud Membership has reached its limit for hosted sites" message?

    I just tried to push my FIRST "free" Creative Cloud site live and got the message "Your Adobe Creative Cloud Membership has reached its limit for hosted sites. To push this site live you will need to purchase an additional hosting plan." I thought CC membership was supposed to give you 5 free hosted web basics sites?
    I am a premium BC partner and so far have my partner site and a paid Webcommerce site . In addition to the site I'm trying to put live I have 2 other trial sites (think they are designated as WebMarketing sites) of which one is expired. So where does the limit come in as this is so far my only WebBasics site?
    Please help as I need this live urgently (without additional expense).

    Hi Judy
    Appologies for this un-answered post, if any related issue is still active please reach out to our support directly.

  • Urgent: I just bought 3 anual pre paid memberships for adobe creative cloud, with the same Adobe ID.

    Hi I just bought 3 anual pre paid memberships for adobe creative cloud, with the same Adobe ID, I want to install each membership in one different computer, how I do it?

    One Adobe ID can be used to activate any CC subscription twice. So you need to have three  different Adobe ID for each of the pre paid subscription so that they can be used.
    If you keep the same ID for three CC, it will not activate the third time & ask you to de activate it from the previous one.
    You can return two of the subscription & buy them under different ID.
    Regards
    Rajshree

Maybe you are looking for

  • Droid Razr M Red Eye Boot Loop--continues for TOO many customers, need help!

    Droid Razr M problem with red eye boot loop--with ALL of the many posts that can be found online concerning this problem, why is there not a FIX from Motorola and/or Verizon?  All I seem to get are suggestions (I've tried) and "device is now consider

  • How to store jsp session data of different user in util.hashmap

    how to store jsp session data of different user in java.util.hashmap and access the data of all user on the server side The same example is given in professional jsp but its not working. I can use getIds() of httpsessioncontext but it's depricated

  • Sending trigger through parallel port, C++, Visual Studio 2010, Windows 7

    Hi, I have a problem that I am really stuck with, and I am novice to the task so any help would be extremely helpful. I an trying to write to parallel port on my PC in order to send a trigger to EEG recording machine every time the new goal appears i

  • Colour mode and resolution

    In Photoshop Elements is it possible to change the colour mode (ie from rgb to cmyk) and the resolution?

  • Trial versions

    Is it true that most applications (especially the more expensive ones) do not offer trial/demo versions? For example, I am trying to decide on a birding field guide out of several choices. iBird offers a free app that has data on 15 birds (as opposed