I Own My Phone According to the FCC - AT&T Has Its Own Laws
I was warned! I may have the opportunity to have my family travel internationally with me in August, so I went to the AT&T website and requested that their phones be unlocked so we can pickup some international nano sims while traveling. We had switched over to AT&T from Verizon in December because they offered a great discount for the company I work for. As I filled out each form and then validated them from the e-mail that was sent to me, I systematically received rejections to unlock the phones. I'm thinking to myself that the phones were discounted, but I did pay for them and according to the new law signed in February 2015 and the FCC I own the phones. If I wanted out of the contract they'd hit me with an early termination fee (ETF) which is what I agreed to, but why not unlock my phones?
So I call the number on the rejection e-mail and was told by the rep that they no longer unlock phones till after the agreement period. I explain to him the situation above and he told me it was AT&T's policy and I could keep my existing plan, pay the ETF for each phone and they then could unlock the phones. I then asked asked after the 24 months would AT&T refund the ETF he said no.
He suggested I speak to a supervisor. After about a 20 minute wait he said there was going to be an extended wait and could the supervisor call me back. I gave him my number and 3 hours later my phone has yet to ring.
Now I get to pay full price for my iPhone 5s phones so I can get my phones get unlocked. The service has been great, but now I'm steaming. Then I go to watch TV and the banner now says DirecTV - Part of the AT&T Family. I know, I was warned.
Has anyone logged a complaint with the FCC? Any suggestion?
It won't help to complain to the FCC because their ruling allowed carriers to put in place rules like the two-year service contract must be completed first.
"Q: When is my device eligible for unlocking?
Your postpaid device is eligible to be unlocked by a participating provider after you have fulfilled the applicable service contract, completed the device installment plan or paid an early termination fee. Your prepaid device is eligible to be unlocked by a participating provider no later than one year after activation, consistent with reasonable time, payment, or usage requirements.
Q: Can my mobile service provider refuse to unlock my phone because I owe them money or am currently under contract?
Yes. Providers do not have to unlock devices for customers or former customers that are not in good standing. You should contact your mobile service provider to understand the terms and conditions of your agreement and your provider's unlocking policies."
The quotes are from the FCC's website at: https://www.fcc.gov/device-unlocking-faq
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Recover your iTunes library from your iPod or iOS device.
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Replacing the LCD alone won't cut it. The internal electronic components got wet and you powered the iPhone back on while the internal components were still wet. 24 hours wasn't near enough time.
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my phone has been losing calls and according to the apple store i need to reset it due to a software fault - i have done this and still have the same problems. how do i reset the phone without reinstalling the soft ware fault by way of icloud backup
Well, it appears that your backup is corrupt, thus causing your issue. So, you'll have to restore as a new device, & not from backup. Follow this by syncing your content back to your phone:
http://support.apple.com/kb/ht1414
Do not restore from backup. -
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Have been a "loyal" customer since phones were in the car only..yes 1989
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Message was edited by: Verizon Moderator(much to long to quote,sorry)
Let me explain something to you your longevity with them has nothing to do with a credit check or an internal credit decision based on an upaid invoice now or in the past. Mistake or not, it is going to remain and your bill to account is done. That option by the way is a courtsey and not a given right.
And my good poster I had cell service before the bell system was getting into it. Was the 403 customer when the only game in town was Albany Telephone Company which was part of Cellular One and that was over 30+ years ago.
The company known as Verizon was starting out as Bell Atlantic, then it was NYNEX and then it was called Bell Atlantic NYNEX Mobile and then it acquired Air Touch, Arch Wireless and many others. And around 2000 it partnered with another company to be called Verizon Wireless. It was never Cellular One, Cingular which is now AT&T
Bottom line you have no issue as far as credit since they don't have to grant it. Heartening I know but true.
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Good Evening Firefox OS Pro's :)
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So... I noticed that the update channel was nightly-b2g32 before I changed it with the script to nightly. What is the difference between these two? Is nightly the wrong channel for 2.0?
Thanks in advance :Dnightly-b2g32 is 2.1 I think.
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Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control and metadata display from a compatible Pioneer CD or DVD Receiver when used with an iPhone® 5 or iOS 6 device. If you do not own an iPhone 5 or iOS 6 device, there is no need to install this update.
This firmware update may be used only with the following 2012 Pioneer products:
CD Receivers
DVD Receivers
DEH-P8400BH
DEH-P9400BH
DEH-80PRS
AVH-P2400BT
AVH-P3400BH
AVH-P4400BH
AVH-P8400BH
In order to perform this update, the following items are needed:
A Pioneer CD or DVD Receiver above with built-in Bluetooth
Laptop with built-in Bluetooth running Windows® 7
Bluetooth firmware update (HW05-SW01.27.20)
How to Obtain the Free Firmware Update
1. Download the INSTRUCTIONS for the optional Bluetooth firmware update (HW05_SW01.27.20).
2. Download the UPDATE FILE to a computer and transfer the file to a compatible 2012 Pioneer CD or DVD Receiver via a Bluetooth-enabled Windows 7 laptop.
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (M-F 10AM-7:30PM Eastern Time, except on holidays). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.
How to Determine if the Firware Update has Already been Installed
CD Receivers:
• With the unit turned off (press and hold the source button until the CD Receiver turns off), press and hold the center of the volume knob to bring up the Settings menu → rotate the volume knob until "BT Version Info" is displayed and then press the center of the volume knob → The firmware version should show HW05-SW01.27.20.
DVD Receivers:
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Questions
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time), except on holidays.
Sincerely,
Pioneer Electronics (USA) Inc. -
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If we try accessing the Provider hosted app from the SharePoint site with HTTP [http://mysharepointsite.com/] there are no any errors thrown.
But whenever the same Provider hosted app is tried accessing from the same SharePoint site using https address
[https://mysharepointsite.com/] we are getting below error:
The remote certificate is invalid according to the validation procedure.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[AuthenticationException: The remote certificate is invalid according to the validation procedure.]
System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception) +2983172
System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest) +473
System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) +86
System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) +262
System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest) +473
System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) +86
System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) +262
System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest) +473
System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) +86
System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) +262
System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest) +473
System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest) +8530566
System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult) +230
System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) +645
System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) +9
System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) +87
System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result) +1467
System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size) +84
System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size) +22
System.Net.ConnectStream.WriteHeaders(Boolean async) +761
[WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.]
System.Net.HttpWebRequest.GetResponse() +8534156
Microsoft.SharePoint.Client.SPWebRequestExecutor.Execute() +58
Microsoft.SharePoint.Client.ClientRequest.ExecuteQueryToServer(ChunkStringBuilder sb) +975
ProviderHostedHTTPSWeb.Default.Page_Load(Object sender, EventArgs e) +348
System.Web.UI.Control.LoadRecursive() +71
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3178
We have already added the certificate used for the SharePoint site and the provider hosted app in the SharePoint central admin trusts.
Any idea's how can I resolve this issue?Hi,
According to your post, my understanding is that you failed to access provider host app using https.
The reason for this is that SharePoint implements its own certificate validation policy to override .NET certificate validation.
Fix is to setup a trust between SharePoint and the server requiring certificate validation.
For more information, you can refer to:
http://blogs.technet.com/b/sharepointdevelopersupport/archive/2013/06/13/could-not-establish-trust-relationship-for-ssl-tls-secure-channel.aspx
Best Regards,
Linda Li
Linda Li
TechNet Community Support -
I want to edge to a phone other than the one that I am "eligible" for
I am very frustrated with the service that I have received lately. I currently own an iPhone 5 and have an upgrade in July. The phone works fine other than the short battery life and little storage left due to the fact that the new software updates get larger as they go. I became eligible for early edge at the beginning of February. When I went to take a look at my options I was told that I would only be able to edge to a droid max. I have had iPhone's since 2010 when I first got a smart phone, my entire platform runs off of Apple and I have absolutely no desire to change that now.
I called customer service to see if anything could be done to change this option and was told that she could not do anything at the moment, but if I called back in the middle of March that I would be able to get an iPhone 6 and that she would notate my account saying just that. I waited like she told me and called back yesterday. I was then told that my account was notated "if she calls back in a COUPLE OF MONTHS that she will be able to get an iPhone 6." I'm sorry, but there is a big difference between a couple of weeks and a couple of months, especially considering that in a couple of months I will be able to upgrade my phone anyway which would mean there would have been no point in calling back if that's what I had been told originally. Why would I be told one thing and be specifically told when to call back, and then have her write down something else completely? It is very frustrating to be told one thing and then to essentially be told that I am incorrect because something else was written down. I have been a Verizon customer since 2007 and stayed with Verizon even when I moved to my own plan in 2013 and the fact that I am being given the run around is extremely frustrating and annoying. I am very dissatisfied with the service that I have received and with the fact that this is my fourth time dealing with the same topic.Yes, you got the phone which was currently eligible for Early Edge at the time. This changes from time to time. When the iPhone 6/6+ was first released those were the ONLY phones you could purchase on Early Edge. This was for September and October of 2014. You would not have been able to purchase any other phone with Early Edge at the time. At the time, this made a lot of android phone owners angry, just as it is making the OP(an iPhone owner) angry now. Then it was the Droid Turbo ONLY, then it was....
One of the requisites AS LISTED ON THE EDGE PAGE is that your line must be eligible for an upgrade. Verizon lifts this requirement IF you want to purchase a specific phone. If the phone you want is not eligible for Early Edge at this moment, it may be at some point in the future and the phone CURRENTLY available may NOT be available for Early Edge. You were able to get the phone you wanted on Early Edge because it was the phone(or one of the phones) eligible at the time for Early Edge.
Verizon does not have a link for Early Edge because it is not always available AND the eligible phones change from time to time. This is no different than any other special they occasionally run.
Regardless, since a link WAS given for Edge which DOES list upgrade eligibility as being a requirement, if someone DOES NOT fulfill that requirement it is not out of the question that other portions of Edge may be different, too, such as what you posted "All Verizon Wireless smartphones, tablets and basic phones are eligible for Verizon Edge." If Verizon relaxes a requirement to enter into Edge, why is it so hard to fathom they may ALSO change something else such as which phones are eligible???
The fact that the OP IS NOT able to purchase an iPhone on Early Edge simply reinforces this fact.
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